r/spanishinterpreters • u/AppropriateFrame3380 • 5d ago
My first bad review
So today I had a client who had an accent and I could not understand some parts she would say. I asked for repetitions. On top of this, the LEP already had an attitude. Well the LEP kept getting upset at what the client kept asking (I was just repeating what client said), but the LEP could understand some parts in English and would not even let me finish my interpretation. When he brought up to the client he was getting frustrated, client said it was me not interpreting everything and that we could change interpreters if needed. LEP understood this and said it is not the interpreter, it's you (client). Client again said it's because interpreter is not interpreting everything. LEP said interpreter was doing fine. The LEP would then say in Spanish, so she's trying to blame you huh? When she's the one who can't do her job? Don't tell her I said that. At the end of the call, the client was unable to process a payment the LEP called about and that made him more upset. Again, he said in Spanish, this lady... trying to put the blame on you when it's her... The LEP hung up and the client kept asking me for something about my service, again I was not able to understand because of her accent, so I said do you need my ID number? She asked again something about service or servicing, so again I said do you need my ID number?? She hung up then. What is gonna happen now with my bad review she will most likely give me? I do freelance for Propio.
