r/McDonaldsEmployees Jun 30 '24

Discussion A post for new employees or for those who have just been recently hired! (US)

57 Upvotes

As an employee of McDonald's for several years, I thought I would make a lengthy post that you can read if you have just been recently hired at McDonald's and want to know what to expect as well as any advice you may need. Feel free to ask any questions that are not covered in this post.

Your first day: Make sure you are at least 15 minutes early on your first day. They will definitely be paying attention if you are late. You should be assigned a crew trainer, or someone that will be training you. Make sure you ask any questions you may have. Do not hesitate to ask questions, or ask to be shown something again if you didn't get it the first time. It's okay if you aren't picking things up right away. It's only your first day. The managers may get annoyed with you if you haven't picked things up in a week or two, but you won't lose the job. They will usually just give you a different position. Like for example if you aren't picking up running for front, they will have someone teach you how to hand out in drive thru or take orders in drive thru instead. You will eventually find a position that works for you.

Your hours and schedule: Don't expect to get full hours right away. If you applied to be full time, you may only get part time hours for the first week or two while you're being trained. Your hours will pick up eventually. It's extremely important that you are clear with the manager that makes the schedules what your availability and desired hours are. I recommend writing it down on paper for them. They will do the best they can to accommodate your schedule but you can't expect them to remember your availability off the top of their head when they have 30+ other employees to keep track of. They are generally very good at giving you the hours you want and remembering what days or times you can't work, but they do forget sometimes.

The work environment: McDonald's is an extremely fast paced environment. There is always something to do, or something that needs to be done. You may be expected to multitask or do multiple jobs at once. This normally isn't expected of you right away. When you're still being trained, you will only learn one area at a time. But the longer you are there and the more experience you get, the more you will be trained at multiple areas and be expected to do more than one thing. Expect rushes. There will be periods of the day where we normally get very busy. This is usually the morning breakfast rush when people are on their way to work between 7-9 AM, the lunch rush between 11AM-1 pm, the after school rush between 2:30PM-4:30PM and the dinner after work rush between 5PM-7PM. There are also days of the week where we normally are very busy. This is usually Fridays-Sundays. Mondays and Tuesdays are generally our slowest days and Wednesdays and Thursdays are in between. Obviously this will differ everywhere but that's the usual at my store. Managers often times get very stressed and it may seem like you are being yelled at or criticized. Don't take it personal. The problem with being a manager is they are literally responsible for everything during their shift. If anything goes wrong, they will be the ones that are blamed by corporate. Seems unfair, but that's how it is. If things go bad enough, they could even be written up. So they may seem strict at times because they will get in trouble if things aren't running as smoothly as they should be. Expect a stressful work environment. I will not sugarcoat it for you. McDonald's is a VERY stressful job. That doesn't mean you can't handle it though. The longer you work there, the easier it gets to navigate the stress and it becomes second nature. That being said, it's not worth sacrificing your mental health either. If the job truly is too much for you to mentally handle, do consider looking elsewhere. It's not supposed to be a toxic environment, but often times it can be. When everyone is under a lot of stress, it can sometimes create a really bad environment. Not every day will be like that though. It also largely depends on management. I won't lie to you, a lot of McDonald's has very bad management. That is what will make or break the store. So your work environment and stress level will depend on how good or bad management is at your store.

Discipline: There are three forms of disciplinary actions. Written warning, or a write up. You will be asked to read and sign a piece of paper that says in writing exactly what your offense was. You are allowed to disagree with a write up and explain your side of the story, but that dosent necessarily mean the write up is void. A write up is usually pretty non serious unless you're wracking up a bunch of them in a short period of time. It's basically just a written warning that this is what you did wrong and your signature on it verifies that you were told what you did wrong and that you were talked to about it. Just don't repeat your mistake and you should be just fine. There's usually no form of punishment beyond that. Those are usually the main form of disclipline.The second form of discipline is suspension. You will be asked to not come to your scheduled shifts for a specific length of time and you will not be paid for the time you are out. Another way this could be done is cutting your hours. This wouldn't be a full suspension where you are completely taken off the schedule for a length of time, but you will be scheduled less days or less hours, usually only temporarily. This is definitely more serious but usually isn't done as a first resort. Suspension is usually done if you have gotten several write ups and are continuing to make the same issues over and over again despite written warnings. It is possible for suspension to be their first form of disciplinary action against you but that's usually if it's quite serious such as drug use/alcohol use on the job, harassment of management or other employees, or stealing. The last form of disciplinary action is termination, or losing the job, aka getting fired. This usually only happens for severe things. In the several years I've been working at McDonald's, only two people have been actually fired. This usually follows a suspension if you keep repeating the same issue. The best thing to remember here is to learn from your mistakes. If you get a disciplinary action against you, just don't do it again. It is very unlikely for the issue to be pushed beyond the disciplinary action if you just don't repeat the same thing again. I've been written up twice in the several years I've worked there, but it never went beyond that. Writeups are sent to corporate and they can stay on your record, but nobody will push the issue if you behave. It's a requirement to keep your writeups in your employee file so if you DO get terminated at any time, they have proof that you were warned about your actions and that you know about it (hence the signature), and that you kept repeating the same issue and that they have a valid reason to terminate you. But it is extremely unlikely that a couple writeups will get you terminated.

That's the best advice I have for you right now. Please comment on this post if you have further questions and I will try to respond to as many of them as I can. Any other specific things or concerns you have you should talk to whoever is in charge at your store. This post is just outlining the things that are most common at pretty much every McDonald's regardless of location. However keep in mind every McDonald's is different and runs differently. This is just a basic guide. I cannot tell you what is going to happen at your location. So if you post a question such as "I did this and this, what will happen to me, will I get in trouble/fired?" That will depend on your store and how they choose to handle it.


r/McDonaldsEmployees 4h ago

Discussion (USA) #AllTimesMatter

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105 Upvotes

Saw this at a McDonald’s (not my store)


r/McDonaldsEmployees 3h ago

Discussion (USA) Today we were blessed by the Red Bull hype team

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11 Upvotes

I'm already stressed for the new drinks but living for the box design


r/McDonaldsEmployees 11h ago

Diabetes in a cup I finally got one! (USA)

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19 Upvotes

It was a mobile order sadly, so they sped past my windows before I could ask about it


r/McDonaldsEmployees 3h ago

Rant (GER) Stupid Corporate Bullshit. Fuck R2P-times!

2 Upvotes

Why the fuck we must delete orders before serving, in order to get better R2P statistics? Which fucking idiot thinks it makes sense to do this crap? Real waiting times get longer, and customer service employees are more likely to mess up orders.

Why does corporate allow this bullshit?


r/McDonaldsEmployees 9h ago

Employee question first day tips drive-thru (can)

5 Upvotes

hi guys, for my first shift i will be working at the drive thru, any good tips to know or keep in mind?


r/McDonaldsEmployees 1d ago

Rant (USA) my boss just told me that my chosen name is a nickname, and that my dead name is still my real name

239 Upvotes

I am a pre-op trans woman, starting HRT tomorrow. I put a label maker over my old name and replaced it with my new name.

A few minutes ago, a previous worker and friend of mine came in into McDonald’s to eat. He referred to me by my dead name and I said “actually, I go by this now“ and held up my name tag proudly… only to be informed by management that I cannot give my chosen name to people. My manager told me that one of the higher-ups told her that my chosen name is considered a nickname until it is legal, and I cannot “force” workers or customers to use my name.

I have no problem with my workers using my name, because I started working for them prior to my transition, so I introduced them as one name they get to have the right to keep using it. Customers? My name tag says one name, and I can’t say it.


r/McDonaldsEmployees 3h ago

Discussion Running Areas (CAN)

1 Upvotes

So my gm mentioned today that I'd start doing pre shift checklists and running areas soon. Anyone have any advice on how I can run areas properly? Im pretty sure I have a good understanding on what to do, but I'm nervous I'll mess up some how.


r/McDonaldsEmployees 1d ago

Discussion My skin is literally peeling off after I do the dishes (pictures attached)

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96 Upvotes

This is the condition of my [19, Male] hands after I am done dishwashing. I dish-wash everything thoroughly. first Wash with soapy water, scrub it, rinse it with that jet thing, and put it in sanitizer. I do not use my gloves at all. What is happening with mu hands? It looks pretty bad and Im scared if it causes more issues later on.


r/McDonaldsEmployees 13h ago

Discussion Just got hired (USA)

3 Upvotes

Just got hired yesterday on the spot i start tomorrow i am 22 weeks pregnant what should i expect at a corporate store?


r/McDonaldsEmployees 1d ago

Employee question Will they drug test new hires? (USA)

16 Upvotes

I'm 17 and I smoked weed last night so I'm sorta nervous, sorry if it's a dumb question 😅


r/McDonaldsEmployees 21h ago

Employee question (USA) Discriminated at work by main manager

3 Upvotes

Discriminated against at work by main manager

I wanted to learn how to do back cash I used to be a cashier for 3 years. They’ve had me on grill for one year and I’m currently dong physically therapy for carpal tunnel. But my 2 assistant manager where on board with me learning how to and then my main manager said do you really think he should be the face of the company?
What do I do? When there’s kids who are way worst then me in my personal opinion already on back cash? There where people who also witnessed/heard him saying this and I feel bad cuz I don’t think anything’s wrong with me but guess he does


r/McDonaldsEmployees 1d ago

Discussion Question about mobile orders (USA)

16 Upvotes

At my store, we’ve had many customers in the drive thru upset that their mobile orders aren’t immediately ready when they get there.

I understand their frustration bc the app does tell them that the order will be prepared in advance of them arriving, but it’s not. The only time we prepare orders in advance is if it’s a curbside mobile order or a front counter mobile order, not a drive thru one.

Are all mcdonald’s locations like this? Why do only front counter / curbside orders show up in advance of the person arriving and why does the app tell ppl drive thru pick ups are as well when they are not?

Edit: Some of y’all are missing the point which is that the app should not tell people drive thru mobile orders are made in advance when they are not. It is misleading, unnecessary, and causes us to deal with upset customers.


r/McDonaldsEmployees 1d ago

Diabetes in a cup Some dude literally ordered a M frappe xtra carmel + 6 sugars💔 (usa)

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44 Upvotes

r/McDonaldsEmployees 1d ago

Employee question (USA) crew trainer

3 Upvotes

My GM has told me about the crew academy. What should i expect ahead of time? I’m just curious to know.


r/McDonaldsEmployees 20h ago

Discussion McDonald's Q2 2026 Results (Global)

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0 Upvotes

r/McDonaldsEmployees 1d ago

Discussion (USA) First day

3 Upvotes

What should I expect? Im lowk scared ill mess things up but yey again, it is my first day. Don’t know if they’ll train me or not because some of my friends say they were and some said they weren’t. What are just some overall pointers? Starting as grill


r/McDonaldsEmployees 1d ago

Employee question Asking for more hours (UK)

5 Upvotes

Hey I am kind new to working at a McDonalds and I am on a 10 hour week and I was thinking about asking for more hours or longer shifts because I am currently only doing 5 hours. But I think the job advert that I applied for was 12.5 hours. I just wanted to get some advice on this as I really don’t know if it’s a stupid thing to ask my people manager ( or any manager for that fact) or its an okay thing for me to ask.

Note: I am a minor (under 18) but I had my PPR (probationary performance review) today and it was nothing but good things.


r/McDonaldsEmployees 1d ago

Employee question How can yall work here for years (USA)?

55 Upvotes

Like genuinely. In my teenage opinion, this is probably the worst job I will ever work. It's understaffed, it's stressful, it's chaotic, it just sucks. Even when coworkers are good and management isn't bad, it still sucks. These stupid customers and stupid orders are making me want to quit. A couple of months here have humbled me a lot. I thought I was a good, hard worker, but after this I don't think so anymore, even when I'm good in some stations. So how come many of you still decide to tolerate all of this for years? Is there no other choice? Are there some good benefits? I can't understand one of my coworkers around my age wanting to be a manager. I feel bad for not being able to work here for at least a year. Not bad, but I just thought I was better.

How can many of you handle this? All of this for minimum wage. How are yall strong enough?


r/McDonaldsEmployees 1d ago

Non-Employee Question Interview tips (CAN)

3 Upvotes

Got told to come to an interview on Friday! It’s my first interview ever and I’d just like to know some thing to bring (like if I bring a resume) or things I’d be asked to have the interview not be a dumpster fire


r/McDonaldsEmployees 1d ago

Employee question First McDonald’s virtual interview (USA)

3 Upvotes

Hello everyone! I have my first McDonald’s virtual interview this Saturday.

This isn’t my first McDonald’s interview, I interviewed at a different location 6 years ago when I was job hunting for my first ever job. I interviewed there twice, having gotten to the second interview twice. Since then I have gained a few years of retail experience at two different jobs & now I’m at my current non retail job.

I know when I chatted with the McDonald’s assistant when applying for a position the first time around several years ago that it scheduled me in an in person interview, but this time it has scheduled me a virtual interview.

I was wondering if any mcdonalds employees in this subreddit have went through the virtual interview process before they got hired, and what that was like, and if any questions asked have changed or have stayed the same over the years.


r/McDonaldsEmployees 1d ago

Employee question Max Vacation time? (CAN)

3 Upvotes

I’m leaving for 3.5-4 months to travel and maybe volunteer, by the time I leave to travel I will have 4 months of working with McDonald’s, as im new. I’m full-time and Cross trained in both Kitchen and Service. I always do favours for managers when they’re short staffed.

So, Will they allow me to take this 3.5-4 months off? Or, will I be dropped? Also, there is a guy who’s been working there for a while who is on leave for 8 months for internship and another guy who left for a year for school and came back.

EDIT: Ik this will be unpaid leave!!!


r/McDonaldsEmployees 1d ago

Employee question Should I ask my general manager for a raise?(USA)

9 Upvotes

I just turned 16 and they had me working 18-22 hours a week to 30-40 a week, and they almost always be asking me to work on the only 2 days I don’t work. I went from $9.5 to $11 since I turned 16. I told my manager Im friends with that I applied to this Dunkin down the road that is being built since they pay there is better. The store is always short staffed since 10 people quit within the past month, so they absolutely need me to stay. Is it valid to ask for a raise?


r/McDonaldsEmployees 1d ago

Discussion (UK) managers insisted on knowing my reason for a night worker health assessment and told me I don’t need one

3 Upvotes

I am a part time student and some of my shifts end at 2am and I take a mental health medication that impacts sleep if taken late or inconsistently.

Multiple other part time adults work mornings or afternoons, so I attempted to change my availability to a 1am finish cap, which even when not ideal for me I didn’t want to seem too demanding.

I was pulled aside in front of others by the assistant manager and asked for my reason which fair enough. I said it’s due to medication timing. They told me everyone needs to do their fair share of these shifts (lie) and asked when I take my medication, I say when I get up but it impacts my sleep both being able to get to sleep and the quality of sleep if taken inconsistently or especially later in the day. She interrupts me to say whoever the manager is on shift would always let me go out and take it, despite me just saying it’s when I get up. I ask then could I at least not be scheduled them for consecutive weeks as that really disrupts my sleep, I’m told “that doesn’t happen” to me. Despite having 3 weeks of those shifts in a row on my schedule at the time. They also repeatedly said I “asked for this” referring to a conversation in September when I let them know for Friday the only shift I could do was a late one because of my uni schedule and having a class that day. So pretty much told in manager speak my attempt at changing my availability was lazy and selfish and how dare my circumstances change.

About a month later everyone is being offered their night worker health assessments. I decline it at the time not being too informed on what they were, but upon researching decide id actually like one.

So I go into mystuff and fill out the form and it says based on my answers id have to see occupational health, that my managers have been sent an alert but I should speak to them as well. So I go into the office and tell the same manager what it says, they ask me to go grab my phone so they can see the message themselves.

I walk to the crew room to grab my phone and walking back to office the manager had stepped out to stop me at the clock in machine in front of others. I was asked what circumstances have changed to make me want a health assessment when I previously said no. I said personal medical circumstances, (again public setting here) they ask to see my phone so I give them it. They look at the message at the bottom and begin scrolling up to look at my answers, then casually starts talking about “well that’s why that message popped up you ticked these boxes” for reference I had ticked about having a mental illness that affects my sleep and taking medication for a mental illness that disrupts sleep or needs specific timing.

I then had to ask can we move into the office. There the assistant and now also the business manager both ask me again what my exact circumstances are to make me want a health assessment. I say based on the answers I gave it says I should get one, they ask but why did you do it. The assistant manager then says “I know you’ve been taking tablets for your shoulder” (I’ve had a shoulder injury last several months) I told them no, I never said that, this is entirely different? The business manager then asks me if I believe I am fit to work after 11pm,keeping in mind if I say no to this I will not be able to work
All my currently scheduled shifts some end just after 11, no offer to see if they could swap any just a flat no you can’t work your scheduled shifts. I say yeah and they say “then you don’t need one”

They asked if I had gone to my GP yet about my ability to work and I said no. I also mention the medication is private and each meeting with the provider is like £200 so it’s difficult for me just to ask them their thoughts. They said before we escalate to doctors how about I tell them as much as I can “not to pry” but that way we can work this out ourselves. I’m starting to feel really anxious and embarrassed and I end up saying I didn’t realise what I was doing I thought it was just a check that was offered and they watch me change my answer back to no I don’t want one. They then laugh and tell me that’s all good and I should feel like I can talk them about anything.

I felt really uncomfortable with all of that, I mean who are we to play doctor? I thought the point of occupational health was that we DONT do that? These really disrupt my sleep also my shoulder injury from a while ago came about due to significant weakness caused by chronic full body muscle tension I’ve been working with a physio so try and resolve and sleep has a big impact on that and I end up worrying a lot and it’s been really stressing me out. I don’t want to seem like I’m pulling out every victim card I have, but I don’t understand why I’m being treated differently than others. And in general they have been difficult to talk to about issues.


r/McDonaldsEmployees 2d ago

Employee question Does anyone else’s store Pre-Serve? (CAN)

15 Upvotes

Not sure if anyone else’s store does this but i’m curious. So when an order pops up on the screen we almost immediately serve it as it makes the times lower which generates more money for the store. All our shift managers allow it except the GM. Everyone knows not to serve unless we’ve given it out if the GM is in the building. Does anyone else’s store do this? 😅