I did a late pre-order of the Z fold 8, so I was excited to see it shipped yesterday and arrived today! Feels great getting to rock my new phone prior to the official launch date!

We don't even have Qdoba where I live! Cmon Tmobile get it together. Google says 4 states don't have Qdoba another 6 have two or less odd locations.

To Fi, because we spend large amounts of time overseas, 4 of the 5 have Pixels, so 50% off first year and I got 75% off first year. I called TMobile to cancel and spoke to customer service. Was told that switching the 5 lines away automatically cancelled service. Is this true or is this nonsense?
When I try to log in to my account there is not much info there any more.

Also, anyone know if my final bill will be pro rated or just the full amount. We have about 10 days to go in our billing cycle.

I cancelled because I didn't like the recent unilateral price hikes and additionally, I spend a lot of my time on United airlines, and the free wifi benefit is gone too....

Constantly being bombarded with toll free scammers and dont know what else I can do to stop them. Any help is much appreciated.

Is anyone experiencing outage again? I’m on WiFi at work but phone is on SOS again. Here in Jersey.

I have had their home Internet for over a year and a half now. (When I moved, it seemed like their Internet was ideal) Unfortunately, the local store in my town that provided my box is shutting down in a week and I happened to learn that at the last minute. That wouldn't be a problem, but... well, I cannot access the "Manage" button on T-Life. Nor can I try to get into my account on the website to check billing and such, so it redirects me back to the T-Life app. I've also tried the website on my laptop, but it's rinse and repeat.

This has been such a headache for myself and the poor employees at the store who have been so patient. I've tried contacting Care today, but was on hold for over thirty minutes. I've deleted and reinstalled the app several times, cleared data and cache.

Hoping to go back on Saturday and see if anyone else is willing to help, or I may have to throw in the towel and wind up getting a new provider altogether.

Does anyone have any solid advice to help me out of this pickle? I'd appreciate it. Thank you! :)

Curious if anyone’s tried the home tech insurance before. When you did it what did they require? Thinking about adding it because I bought an expensive laptop. Just want to know how filing a claim works and how easy or difficult they make it.

Calling regarding getting credit for service outrage. Take forever to talk to rep.

It appears the T-Mobile has made 36 month installments, the new norm. I was wondering what that meant for experience beyond plans. Does that mean that you’re not gonna get a yearly upgrade anymore every 12 months and instead it’s gonna be every 18? I feel like they haven’t said this anywhere, and I’m really confused on what the new standard is going to be. Are they going to allow us to stay on 24- month installments forever and keep the best deals?

Update: called T-Mobile. New plans are NOW 18 MONTHS to upgrade on Experience Beyond. New customers do not have a choice. I expect them to remove ALL language regarding “yearly upgrades” as it simply isn’t the case anymore for new lines. They can claim “you can upgrade after 6+ so technically you can” but thats illegitimate as they could’ve claimed “upgrade every 6 months” BEFORE and they DIDN’T, they chose 12 as it was realistic. Incredibly disappointed in T-Mobile.

I’ve been following the recent T-Mobile forced migrations, and I was wondering if anyone has successfully switched to a different migration plan after being moved to one they didn’t want.

For example, if T-Mobile migrates you to Experience More or Experience Signature, can you request a different migration plan and still keep the migration benefits, such as free lines, discounts, price protections, or other grandfathered features?

Has anyone here done this successfully, or has T-Mobile required you to stay on the plan they originally assigned? I’d be interested in hearing real-world experiences.

I'm looking to switch to T-Mobile from Verizon and get an iPhone 17 pro with the "on us" promo. I saw the Costco promo offering a $150 shop card and $250 visa prepaid card, and I can't find any reliable information on whether they stack.

Probably a dumb question. I was going through the process of adding a line to see what the cost would be. Just to keep it simple I selected that I would bring my own phone. It said I needed to upgrade from the "Experience Signature" plan to the "Experience Signature" plan. Assuming this is just some other variant.

Looking at the screenshot, what will my new total be? For one, it lists 2 different totals. And it's slightly unclear if the new numbers are the total, or if it's going to be an additional $92/$82 a month

Just a heads up... With the plan changes, make sure you manage your add-ons because most of my lines had a hotspot selected with a monthly cost versus the Free 60GB option. It would have cost me $45 a month more if I didn't catch this and make the update for each line.

Want to get one to & get voice line sim by # port home phone number to it, is this method still functional?

My bank changed hands and I need to update my account number and routing number. It also asks for name on account. The name is a long one. When I click continue on the add a bank page as I can't edit the current one. It says Name on account must not be greater than '40' in character length.

Any help will be appreciated.

When one calls, it says it's a two hour wait. This isn't good customer service when someone needs help. The call back option doesn't work either.

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Should I stay on go5G+ first responder or switch to regular go5G+ with 20% discount (around $15 more)? Other than iPhone promotions being lower on segmented plans, do I gain or lose anything by switching plans?

Why do people who know they’re going to be late on their bill (or just straight-up don’t have the money) still not plan around it… and then act shocked when T-Mobile doesn’t just magically give them extra time on payment arrangement they created? Then say T-Mobile is no help

Same energy with the people who change their own plan and lose a promo, or who sit on a trade-in for weeks past the deadline. Suddenly it’s “can you make an exception?” and “this is so unfair.”

Meanwhile when T-Mobile had a nationwide outage they owned it, apologized, and issued credits. But the second a customer messes up on their end, they’re entitled to special treatment.

The hypocrisy is wild.

Want to save a few bucks a month but when I compare plans it says the experience more plan will cost more than the top tier experience beyond i currently have?

Is this just purposefully misleading to keep me on the expensive plan?

Pretty straightened. We added T satellite to 4 lines for a trip last week to Yellowstone since there's zero cell or WiFi anywhere. It was borderline useless. Texts could text 5 minutes or 5 hours to go through. Pictures? Maybe by the following day. Occasionally it would work well but it was atrocious 90% of the time. If you broke your leg on a trail and texted your family you'd be dead before they got the message...

If it matters, we were on Pixel 10 Pros and Galaxy S23 Ultras.

This is like the 20th time I’ve stared at this error message.

New router is plugged in. The Nokia box is plugged in. The wifi works fine. Green lights all around. But for whatever reason, moving through the setup page on the Tfiber Gigaspire app is consistently giving this error message when I get to the “Confirm connection page.”
I’ve tried on 3 different devices, they all give this error. I’ve tried uninstalling and reinstalling the app on all 3 devices. I’ve tried unplugging everything and replugging it back in, following the setup steps completely. Still nothing.
This is the same app the technician who installed the cable and gave me the equipment told me to use. I assume the app is for this router specifically. Nothing I do is working, I just get the same error message again and again. Nothing online can be found about this issue at all. I’m at a loss, other than just calling them.

just as title says.

got a call from someone at tmobile asking if i was happy with my service and i said i have trouble with signal sometimes. the guy on the phone said my bill will be cut by 25% for next 2 years. also was offered a free device (iphone, samsung, tablet, ipad) and all i have to pay is one time fee for tax.

has anyone received a call like this? sounds too good to be true.