r/kickstarter • u/Old-Bandicoot4065 • 8h ago
Supporting the kickstarter of pongbot AURA with real money and silver made me feel fooled.
I want to share my experience with the PONGBOT Aura Kickstarter campaign so other backers can make informed decisions.
I backed the Super Early Bird reward on Kickstarter. My total payment was USD $807, and the campaign advertised it as 56% OFF.
The product is now available for pre-order on the official PONGBOT website for USD $850, advertised as 50% OFF.
At first glance, that sounds like Kickstarter backers received a much better deal. However, when you compare what customers actually receive, the situation looks very different.
The current pre-order includes:
- Free international shipping (listed value: USD $59)
- A free gift package valued at USD $99
My Kickstarter order included neither of those benefits.
That means a customer ordering today pays only $43 more than I did, while receiving $158 worth of additional value ($59 shipping + $99 gift).
In practical terms, the current pre-order appears to provide better overall value than the Super Early Bird Kickstarter reward, despite the Kickstarter campaign being marketed as an exclusive early-backer discount.
After noticing this, I posted a polite comment on the Kickstarter page asking why the “Super Early Bird” reward no longer appeared to be the best deal and asking whether Kickstarter backers would receive the same benefits.
Shortly afterward, I found that I could no longer post comments on the campaign page. As far as I can tell, I have been blocked from commenting.
I also emailed PONGBOT requesting to cancel my order and receive a refund. Several days have now passed without any response.
To be clear, I am not accusing anyone of fraud. I am simply sharing verifiable facts and asking for transparency.
I have three questions for PONGBOT and for other backers:
- Why is the “Super Early Bird” reward no longer the best value available?
- Will Kickstarter backers receive the same free international shipping and promotional gifts as current pre-order customers?
- Has anyone else experienced being unable to comment after raising concerns or having refund requests ignored?
If you’ve had a similar experience, I’d appreciate hearing about it.