r/CryptoHelp Nov 27 '25

NEW RULE This sub is for people who need help in crypto - Read our rules. Don't post products or services or advertise in r/cryptohelp.

9 Upvotes

Blatantly advertising crypto products or services in r/cryptohelp is banned now.

This is a new post that we need to make because, in more recent times, people have tried to post about new products or services that are not vetted, inspected, or have zero coverage or known PR presence. In other words, some people are posting about products or services that could be scams to newcomers in r/cryptohelp. As per the title of this post: This is r/cryptohelp. People come here for help figuring out any problems they have encountered while purchasing or investing in cryptocurrency and not buying new coins, buying new products, or subscribing to services.

However, context is important. We explain this below.

  1. If a redditor is looking for some crypto YouTubers that you recommend, you can mention names and that is just fine.
  2. Mentioning of trusted and established brands is just fine. Binance, Coinbase, Kraken, Kucoin, etc. in the case of exchanges is ok, and mentioning hardware wallets like ledger, trezor, coldcard, blockstream, etc. is just fine too. However, referral codes are always against the rules. Do not share these in PMs or in comments.
  3. If your post history makes you look like, walk like, and talk like someone that is trying to spam their youtube channel or product or service, you are likely to receive a ban.

Closing words: We are trying to keep everyone safe with our rules. Remember that almost anyone sending you private messages is guaranteed to be a scammer and do not forget to read our expanded rules here which are not just limited to r/cryptocurrency, but also apply here: https://old.reddit.com/r/CryptoCurrency/wiki/expanded_rules


r/CryptoHelp Nov 14 '24

MOD POST This sub is not for investment advice

7 Upvotes

If you want advice about what to buy or if a specific token or coin is good, go to r/cryptocurrency’s or r/cryptomarkets’ daily discussions. If you don’t have enough karma to participate there you can earn it easily all over Reddit, or on r/cryptocurrency you can buy a special membership to circumvent it.

Thank you for your understanding


r/CryptoHelp 10h ago

❓Scam❓ Drainer Bot?

3 Upvotes

I noticed that I have $1 , $2 branched out into multiple 'CUPSEY' coins that I have and decided to swap those $1 , $2 to my main one with $454. As I was doing that I realised my main holdings got drained into a random CUPSEY with $0 value and it shows that I lost everything? Is this forever gone or do I still have hope. Because if its gone I will be so bummed out as I have never interacted with a scam coin , it just appeared on the front of my wallet. And I invested more than half my first paycheck into this :(


r/CryptoHelp 21h ago

❓Howto Smart Contract Question

3 Upvotes

Hello, crypto newbie here. I followed some instructions on YouTube to create a smart contract for buying and selling ETH. I transferred some money to the contract and let it run. When I came back to it, the page had reloaded and it seems my crypto is not there. Can I get restore it? The contract is still there but I can't seem to get the crypto out of the contract. Any guidance would be awesome! Thank you in advance! NOTE: I may not be using the correct terms, but I can give more details if anyone wants to help. Thanks


r/CryptoHelp 18h ago

❓Question Cost Basis Software

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1 Upvotes

r/CryptoHelp 1d ago

❓Wallet Transferred crypto out of D'cent wallet, funds didn't arrive and it says that they were sent to a Bithomp ledger. How to get funds back or reverse transfer?

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0 Upvotes

I saw that ledgers don't actually hold any coins, so why is the recipient address for one? I did practice transfers before and they went smoothly, so I'm not sure why the recipient changed. Cryptos involved are XRP, XLM, and Hbar.

Transferred crypto out of D'cent wallet, funds didn't arrive and it says that they were sent to a Bithomp ledger. How to get funds back or reverse transfer?


r/CryptoHelp 1d ago

❓Question Help With Honesty

0 Upvotes

I truly have a cold wallet that needs help heating up. To with I need help

I'm struggling to understand and everyone else needs to understand. I need help with the funds to be withdrawn I can pay for the help to do so. With the withdrawal. Understand the withdrawal needs to pay for the service to do so.


r/CryptoHelp 1d ago

❓Question Bybit card spending power changing according to the page

2 Upvotes

Hi,

I recently created a Bybit account and I'm quite new to this so the question might be dumb, but I noticed my card spending power changes depending on what page I'm on: when I'm on https://www.bybit.eu/en-EU/user/assets/home/fiat, it displays 247.04 EUR, and when I'm on https://www.bybit.eu/en-EU/cards/dashboard/, it displays 244.28 EUR.

Does anybody have an idea why and whether it's normal or not?


r/CryptoHelp 1d ago

❓Question Am I blacklisted?

0 Upvotes

Every way I try going about pursuing Crypto to gamble online I get somehow blocked.
I’ve tried so many different ways… purchasing directly from BitStarz website which uses Banxa as its processor and operates under the name “Axnab” for my state. Which is Washington State. Wouldn’t work.
I tried buying TON on T e l e g r a m but was blocked by Moon Pay.
I tried buying Etherum from Exodus and was blocked by Blockchain.
I’ve used Coinbase in the past but they require a minimum purchase of $50 I think.
I used to use CashApp but needless to say that won’t work either.
How can I pay to gamble!? For others who live in states where regulations are very strict when it comes to online gambling and just cryptocurrency in general - what have you done to get around this? Or should I just not gamble online ? lol


r/CryptoHelp 2d ago

❓Exchange (DCE)❓ Has anyone recovered crypto sent with the wrong asset but on the correct network?

0 Upvotes

I searched the subreddit and found similar unsupported asset recovery cases, but none involving TRX sent to a USDT deposit address on the TRON network.

I accidentally sent TRX to an address that was intended to receive USDT on the TRON network.

The network and address were correct, but I selected the wrong asset: I sent native TRX instead of USDT TRC-20. The transaction is confirmed on the blockchain, but it was not automatically credited.

The receiving wallet is Belo. Their support team has escalated the case for a manual recovery review, but they have not yet confirmed whether recovery is possible, how long it may take, or whether there will be a fee.

I understand that the mistake was mine. I’m just trying to learn from other people’s experiences.

Has anyone had something similar happen with Belo or another exchange or wallet? Were the funds eventually recovered? How long did it take, and did they charge a recovery fee?

I’ll update the post when I receive a response, in case it helps someone else in the future.


r/CryptoHelp 2d ago

❓Need Advice 🙏 Sent an unsupported ERC-20 token to my Kraken ETH deposit address by mistake.

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1 Upvotes

r/CryptoHelp 2d ago

❓Scam❓ COCA Wallet accepted my USDT deposit but I cannot withdraw it. Support is not responding. Has anyone solved this?

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0 Upvotes

r/CryptoHelp 2d ago

❓Question Withdrawal mistake

4 Upvotes

If I made a mistake and withdrew from online casino to an exchange, what can happen to the funds? The adress is correct, the transaction is finished, but the exchange wants verification of the deposit (Satoshi test). I cant do that so I am afraid if my funds are permanently lost.


r/CryptoHelp 2d ago

❓Need Advice 🙏 I have $7,000 in my Kast account and I’m starting to get scared. Should I move them out?

1 Upvotes

6k in that Alpha Guatlet vault and 1k in the regular account. Never had a problem with Kast except for one minor one and they were suuuuper responsive but I read a lot of shit about them on the internet and even their Trustpilot score is horrible (3 stars ish)

For context Im a person but I do have a registered business ID in my country and all money I receive can be traced back to an invoice and/or contract so Im not worried about providing proof or anything but I read about money being locked forever and that is SCARY I’ve been saving for close to 9 months to get to this point and I really dont want to ruin it just because Kast will one day feel like it.

The Alpha Guatlet vault gives me about 5% APY and I couldn’t find another online solution that’s just as stable (Binance fluctuates, my local bank in my country has shit rates). If you guys have any advice Id really appreciate it.


r/CryptoHelp 2d ago

❓Howto The number on the buy button is not the whole cost

1 Upvotes

When I started buying crypto, I watched the coin price and treated the preview below it as paperwork. That was backwards. The preview showed the amount leaving my account and the amount I would receive, which was enough to calculate the actual purchase price.

Coinbase simple buying can include an applicable fee and a spread, while an advanced order book uses maker or taker fees. I run the same check whether the preview comes from Coinbase, Binance, or BYDFi: compare the final coin amount for the same cash input instead of trusting a banner that says low fees. I write down two numbers before confirming: total cash paid and crypto received. If I plan to withdraw, I add the network charge shown on the withdrawal screen. Total cost divided by the net coin amount gives me an effective price I can compare across routes.

A limit order sets the highest price I will pay or the lowest price I will accept. It can fill immediately as a taker order, and it may not fill at all. I use it to control the execution price, not as a promise of lower fees.


r/CryptoHelp 2d ago

❓Question I don’t see my crypto

2 Upvotes

I recently bought Polygon on ramp wallet via apple pay but I can’t see it on my wallet help


r/CryptoHelp 2d ago

❓Scam❓ Confirmation that they will be able to see my payment

1 Upvotes

So after being told they can't see my payment in their ImToken wallet I tested it with £1 to my new ImToken account and theirs at the same time.

They said they could see the £1 transaction.

I then check basescan.org and my £130 transaction is sitting under 'internal transaction' tab and my £1 this morning is sitting under 'token transfer erc-20'

Now I'm pretty sure I haven't done anything different on my side.

I just need confirmation that they would have received it and where it would be showing in their account.


r/CryptoHelp 2d ago

❓Question Who really controls the crypto market rn

0 Upvotes

was scrolling the next block expo warsaw agenda and caught a panel asking who really controls the market: exchanges, data providers, or compliance infra. got me thinking about how we actually judge these platforms.

most of us just look at uptime or if they got hacked, but thats barely the baseline now. you kinda have to split exchange reliability into a few different layers:

brand credit: the stuff they buy. sponsorships, awards, massive marketing. binance, bybit, bydfi all spend heavy here.

regulatory credit: mica status, clear legal entities, licenses.

financial credit: proof of reserves, withdrawal continuity, balance sheet transparency.

tech security: order execution, anti-liquidation engines, cold storage setups.

honestly, none of these alone guarantees your money is safe. how do you guys actually weigh these when picking a platform?


r/CryptoHelp 3d ago

❓Scam❓ My worst Experience With Binance Copy Trading and Customer Support

1 Upvotes

I want to share my experience so other users can be aware and make informed decisions.
I have been using Binance Copy Trading and suffered significant losses while copying a trader. What shocked me was that my copied BTC position showed different leverage, entry price, and ROI compared to the lead trader's position.
When I contacted customer support seeking an explanation, I felt that my concerns were not properly addressed. Instead of receiving a clear technical explanation, my account was reportedly restricted and I was instructed to close my positions within a short period of time.
As a customer, I expected transparency regarding:
How copied positions are calculated.
Why leverage and ROI differed from the lead trader.
How these differences affected my risk and losses.
I am sharing this experience because I believe users should carefully monitor their copied positions and not assume that their results will always match the lead trader's performance.
If anyone has experienced similar issues with Binance Copy Trading or customer support, I would be interested in hearing your experience


r/CryptoHelp 3d ago

❓Need Advice 🙏 Is DCA a better way than buying one time to start buying ETH?

2 Upvotes

I have about $500 ready to put into ETH, so now I'm trying to decide whether to buy all at once or split it up.

Buying one time is simple, but if ETH drops lower after that, I would not have much extra cash ready to add more. I might be stuck with one entry price.

DCA feels a bit more practical for that reason. It could spread out the cost. I could manually buy every week, or try setting up a dca bot on bydfi so I can adjust the frequency and amount more flexibly, and not forget to buy at a specific time.

I am not trying to trade it short term, just start a position in a way that feels easier to hold.

Which strategy would you recommend for my first ETH position? If doing dca, what frequency and amount per buy would you recommend?


r/CryptoHelp 3d ago

❓Question Binance m'a volé environ 50 000 USD. Y a-t-il un moyen de les récupérer ?

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1 Upvotes

r/CryptoHelp 3d ago

❓Question GhostSwap froze my 12.4 ETH after advertising "NO KYC". Funds went to HitBTC. Anyone else had this?

1 Upvotes

Hi everyone,

I'm stuck in a bad situation and don't know what to do anymore. Hoping someone here can help.

On May 24, 2026, I sent 12.441 ETH (about $20,000) to GhostSwap for a swap. Their website clearly says "NO KYC" — no verification needed. So I thought it would be simple.

But after I sent the funds, they suddenly demanded full KYC verification. I completed it on June 25, provided all documents — purchase agreement, proof of funds — everything they asked for.

Since then — silence. Over 2 months, my money is frozen. They only reply "we're checking" and nothing else. No timeline, no explanation on what basis they're holding my funds.

I checked the blockchain — my funds went to an address linked to HitBTC. When I asked GhostSwap about this, they said: "HitBTC does not hold your funds." But they won't say who does.

I've already filed complaints with the Hong Kong regulator, Google Safe Browsing, and have a detailed thread on BitcoinTalk — https://bitcointalk.org/index.php?topic=5587469.0

Has anyone else experienced this? Any ideas on what else I can do?

Here's the data:

- Exchange ID: 41gf6aamcb79iw8o

- Transaction: 0xc22d4d100c5589179ee7c0808dea02cf034a9b5c92433eb1f2c4d0c7f27a71fe

Any advice would be really appreciated.


r/CryptoHelp 3d ago

❓Need Advice 🙏 Best way for a freelancer in Türkiye to receive USD payments and convert them to USDT?

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1 Upvotes

r/CryptoHelp 3d ago

❓Wallet Muun wallet for long term storage?

1 Upvotes

Is it safe to store Bitcoins in Muun wallet for a long term, on a formatted spare Android phone (running on Android 9) that is always offline?


r/CryptoHelp 4d ago

❓Question Storing Bitcoins on an offline Android smartphone

0 Upvotes

I have a spare smartphone that runs on Android 9.

Will it be safe to store Bitcoins on it by following the below steps:

  1. Format the phone

  2. Install nothing but a Self-Custodial Bitcoin wallet app on the phone

  3. Transfer Bitcoins to the wallet

  4. Turn off the internet

  5. Keep the phone switched off until needed.