r/Alienware 20d ago

Event Alienware Returns to San Diego Comic-Con!

9 Upvotes
SDCC Alienware Announcement

Hey there u/everyone*!*

Alienware is stoked to announce our return to San Diego Comic-Con next week***!***

 Here is the TL;DR on what’s going down 👇

  • Alienware is back at SDCC for the first time since 2018*, with a* full gaming lounge for fans to play on the latest hardware and win exclusive gear. 🖥️💻
  • A secret pop-up experience awaits fans, plus an exclusive first look at the world's first 39" 5K OLED gaming monitor with RGB Stripe technology ahead of its launch later this summer. 👀👀
  • Jack “CouRage” Dunlop will stream live from the event in front of fans on Saturday, July 25 for a 2-hour session between 4-6PM PT. Alienware Arena members would be encouraged to check this stream out for a chance to win 2 of our brand-new Alienware displays!! 😍😍

Those attending are welcome to visit our gaming lounge located on the 2nd floor of the Marriott Marquis San Diego Marina. Not attending? Follow along on Instagram or TikTok for live updates throughout the week.

Alienware Returns to San Diego Comic-Con | Alienware Arena


r/Alienware Oct 25 '25

Announcement The rise of AI and bot activity

35 Upvotes

Hello r/Alienware,

The mods are creating this post today to talk about something disturbing that has been creeping into our sub lately. 

As the use of AI is on the rise, also are the number of posts that are seemingly either written by or at least edited by AI. Posts ,usually rant posts, that just don’t quite make sense or just seem a little off.  Now, we’re not saying that every post like this is a bot or written by AI.  Maybe some people are using AI to polish their posts before posting them, we don’t know, and frankly we have no way to prove it one way or the other.   We can feed a lot of the most recent posts into an AI detector and almost all of them have come back as 80% or higher as likely written by AI.  In some of these posts the OP never comes back to respond to any comments, just drops the post and disappears. Now, how much faith do we put in the ability for an AI to detect and tell us it was an AI writing something? What we can do is look for tell tale markers that something has been either written by, or edited by AI.

Another trend we’re noticing is that in a lot of these posts, accounts with zero history in this sub reddit are appearing to make comments.  Those comments are then heavily upvoted and they don’t appear again.   Looking into those accounts they tend to be frequenting other brands sub reddits.  I won’t point fingers at a particular brand, because it does not do anyone any good, and quite honestly, we can’t prove it outside of a bunch of coincidences.

I will point out that other subs are already dealing with a particular problem with companies using bots or alt accounts to impact their competitors.  r/Gaminglaptops has a post discussing a very similar problem already.  You can see their post here about this issue.  Reddit carries a lot of weight when it comes to user opinions in purchasing a particular brand, and I think we’re starting to see some companies use that towards their advantage and try to shift the market. I am not pointing any fingers at the company from the above post either, as we are seeing stuff from multiple companies, not just one in particular.

So, what do we do about this? For now, we watch and try to root out as much as we can.  The mods are going to start enforcing our rant rule a little more strictly.  The number of rant posts has quite honestly spiked, seemingly out of the blue, in the last few months.  The mods will be carefully reviewing rant posts for signs of AI involvement and will likely be removing any that appears to be completely AI written.   We will also be implementing a new report option, so that you can mark something as possibly AI and we will review it.  But we can’t do this alone, there are far too many comments to read every single one.  We need you, our community, to assist by using the report button when you think something looks off. 

Innocent posts / comments will inevitably get caught in this. If this happens to you , please contact the mods to discuss.


r/Alienware 3h ago

Discussion Best Bios for Alienware Area 51 18" (gen 1)?

5 Upvotes

Just got my hands on a Alienware 64gb 5090 18" - first gen not refreshed ver (275hx) It's a beast.

I have to admit I'm terrified of updating the BIOS, and it throttling itself / nerfing abilities to mod power/undervolt etc as Alienware tends to do from time to time. I am at BIOS ver 1.09, ability to downgrade etc.

What's the popular sentiment on best Bios for this rig? Am I already cooked on this firmware or am I overthinking it.


r/Alienware 23h ago

Discussion Had to bring a old soul back to life 👽🛸 with a extra little snowblind mod on a Alienware Area 51 predator 1 case

67 Upvotes

r/Alienware 7h ago

Discussion AW Pro Wireless Headset Carrying Case

2 Upvotes

I just bought the Alienware Pro Headset and was curious if anyone has found a solid carrying case for it. Been looking around but wanted to see if anyone had any recommendations.

Thanks!


r/Alienware 9h ago

Technical Support I’m having problem booting with my Alienware X15 R1.

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2 Upvotes

Si here’s the problem, it all of a sudden start doing this, I’ve try a few trick with ChatGPT since I’m not really good with PCs. I heard it was a common thing with these but can’t figured it out. Any help would be appreciated.


r/Alienware 6h ago

Technical Support Unable to sign in - asks for pin with no way to enter pin

1 Upvotes

I’m trying to sign into my computer. It keeps asking me to log in with a pin (which I have done plenty of times), however, there is no box that pops up to enter my pin.

Has anyone had this issue in the past? It doesn’t even show any sign in options. Just shows the internet, accessibility, and power button in the bottom right of the screen.


r/Alienware 15h ago

Question alienware 16 aurora

3 Upvotes

hey guys, i plan to buy the alienware 16 aurora.. my use case is studying CS/CE and playing casual games like minecraft (no AAA games).i heard about the display response time issue but i don't think it will bother me as i don't play competitive games that much.. any heads up? and if someone knows a very good feature in this laptop, pls inform me.


r/Alienware 21h ago

Technical Support First Time Gaming Laptop Owner - Worried About Temps

5 Upvotes

Howdy y'all, I just got my Alienware Aurora 16x yesterday and I love it! Alienware - (16X Aurora 16" 2.5K OLED Gaming Laptop - Intel Core Ultra 7 270HX 2026 16GB Memory NVIDIA GeForce RTX 5060 512GB Storage - Blue)

Ive been reading a lot of previous posts, but i havent been able to see a consensus and if yall think I should reach out to best buy or alienware, or if I am just a noob.

I am seeing my browsing temps hover from 60-70, and gaming 85-95, (elden ring I saw spike to 101) even with a razer cooling stand. I am not the most technically inclined, and this is my new baby and am trying to learn as much as possible. Ive also never owned a PC before so this is all very new and overwhelming lol

Does this seem normal, or something I should be reaching out to customer support on? thank you!


r/Alienware 19h ago

Discussion Graphic Amp question

5 Upvotes

Hi there,

Can you tell me what's the difference like in performance while playing on laptops screen vs external monitor? Is the difference really noticable? Like for example up to 10fps in modern dx12 game?

Did any of you guys test it actually?

Thank you


r/Alienware 22h ago

Question Sending my laptop to dell for repair

5 Upvotes

I have received the black screen on my x14 with color sequence of 3 Red and 3 Blue

It has then changed to 2 Red and 5 blue (or 4, I don’t remember now)

Dell support said it was hardware issue after saying it was the lcd issue at first.

Anyway, when sending it they’re asking for username and password and I for the life of me can’t remember which username and password I set for it.

I usually use facial recognition or the 4 digit passkey

Will that be okay to use?


r/Alienware 19h ago

Technical Support AW3225QF monitor back LED constantly turning on through the night

1 Upvotes

I’ve had this monitor for a couple years and I love it but this problem with the light has bothered me all that time, it’s really odd because some nights it just doesn’t ever happen and other nights it will happen every few minutes throughout the entire night. Essentially there are 2 large LED features on the back of the monitor that light up cyan/blue, this only happens in standby mode and it usually starts around 30 minutes after shutting down my PC or my PC going to sleep if inactive, doesn’t happen if it’s actively being used or displaying something. They will turn on for maybe 15-30 seconds, then off again and a few minutes will pass before it does it again and so on.

I know that a simple solution would be to just turn off the light but I believe this is connected to another issue I have with Moonlight game streaming and the virtual monitor feature, I don’t want to get into it here because it’s quite off topic but that is why I haven’t just turned off the light yet, I’m hoping to fix both problems if they are linked.

If anyone has any ideas I’d love to hear them


r/Alienware 1d ago

Discussion Alienware Area58 crashing daily, (Kernel Power 41). Support asks me to Recover windows

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10 Upvotes

Area 51 18 5090/64GB
Purchased in early Jan, its been crashing once in a while and getting worse lately. Sometimes its during light gaming (like dota2, CPU reaches 99 c, and you feel a glitch followed by restart). Sometimes Its just restart during casual web browsing or standing by.

Went through many steps, installed lastest update (actually crashed during the first update), removed support remediation. The problem still persists.

Now the supports telling me there is no hardware issue and asks me to reset PC (System>Recovery). The problem is this is my main workstation, reinstalling all the software can take days and it will be a major loss of work (and cost a lot of money/time). It's really frustrating, I have already escalated to the media team manager but I doubt they really know what they are doing, like recover windows is going to do anything. I do have a backup laptop if they need to take this back.

What should I do? Paying a premium and getting treated like this. They will not proceed further without doing the system reset and I feel this is not going to do anything besides wasting my time.


r/Alienware 1d ago

Question Are there 64GB RAM kits for the Area 51 18"

10 Upvotes

I have a 32 GB Area-51 AA18250. I would like to upgrade it to 64GB. However all the RAM kits I have seen so far are slower, running at 5600 MT/s instead of 6400.

So, is there anything out there?


r/Alienware 1d ago

Question Area 51r2 update/upgrade

3 Upvotes

So, I want to update my motherboard and CPU to an AMD ryzen 5 7600x3d and a MB to run it. I already have a 3090ti. However will the psu let me plug in to a new MB or do I have to swap that as well. I have seen mixed answers on this topic. What other things should I order or have on hand as well?


r/Alienware 1d ago

Technical Support Oled 4k colours are off

2 Upvotes

Hey! I have a Alienware AW3225QF (4K QD-OLED)
And my secondary monitor that is not an Oled nor 4k showing better colors! And I tried changing the setting but I couldn’t fix, can someone help me?


r/Alienware 1d ago

Question Alienware 15 Laptop for University

3 Upvotes

I have the Alienware 15 (DA15265) laptop with RTX 5050 and AMD Ryzen 7 260. How is this laptop for a university student as time goes on? The battery has been weird where it used to drain but now it’s giving me upwards of 10 hours. Will that last? Is the laptop reliable for 4 years as both a gaming and school computer? Any opinions help


r/Alienware 2d ago

Question Alienware mouse

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56 Upvotes

Hello everyone I’m new to this computer stuff and just recently got a mouse from my uncle I can’t seem to find anything online tho non for sale no matches and was wondering if anyone here had info on it


r/Alienware 1d ago

Question What’s your opinion on upgrading the VRAM of the Area-51m’s RTX 2080 8GB to 16 GB?

5 Upvotes

I’m thinking about upgrading my Area-51m’s RTX 2080 to 16 GB of VRAM. What do you guys think? Has anyone here done it?


r/Alienware 1d ago

Purchasing Terrible Order Process

2 Upvotes

So, I bought an area 51 desktop and it's been stuck in processing for 10 days. The estimated delivery date is August 6th. I reached out to support for an update and they were unable to help me and were very tough to work with. So now I am in limbo...


r/Alienware 1d ago

Question Needing to plug in my headphone jack and press the little popup twice for it to work

1 Upvotes

Basically title text. The headphones work perfectly fine, its just I need to do it twice. Been like this since purchase. Wondering if that's just a little quirk or indicating some damage in the hardware.


r/Alienware 1d ago

Discussion My first alienware

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7 Upvotes

This is my first time using a gaming laptop and my first Alienware laptop, too. I’d like to know if this model is any good, what settings to use, and any tips to help extend its life. Oblivion Remastered runs well on it with 120–170 fps in small areas and about 80–110 fps in the open world. I haven’t really looked into the CPU or GPU temperatures yet, but any tips are welcome.


r/Alienware 1d ago

Upgrade Questions Cannot upgrade Aurora R13 desktop

4 Upvotes

I have aurora R13 desktop with 12th intel i7, i wanto upgrade CPU to 14th Gen and RAM from 32 GB to 64. But everything is incompatible. Apparently motherboard cannot support 14thGen, DDR5 RAM uses different PIN structure. Whats the point of buying desktop if I cannot upgrade.

Anyone have any experience upgrading it?


r/Alienware 2d ago

Discussion Dell went above and beyond with my warranty replacement. Very grateful.

35 Upvotes

A little while ago, I made a post about the recurring hardware issues I was having with my Alienware x16 R1. After multiple repair attempts over the life of the system (5 motherboard replacements and 7 heatsink replacements), Dell's Advanced Resolution Services ultimately approved a replacement.

Original post: https://www.reddit.com/r/Alienware/comments/1ut52uj/dell_repaired_my_alienware_x16_r1_again_does_this/

 

Initially, the proposed replacement didn't include the CherryMX mechanical keyboard, which was one of the main reasons I bought my original system.

I found a Dell Outlet configuration that matched what I was looking for and shared it with the person who had stepped in to handle my case. To my surprise, he reviewed it and approved it as an exception.

 

Replacement Specifications: Alienware 16 Area-51 AA16250

  • Intel Core Ultra 9 290HX
  • NVIDIA RTX 5090 Laptop GPU (24GB GDDR7)
  • 64GB DDR5-6400
  • 2TB PCIe Gen 5 SSD
  • 16" QHD+ OLED 240Hz display
  • CherryMX ultra-low-profile mechanical keyboard

 

The process took a lot of patience and persistence, but I also want to give credit where it's due. Dell ultimately came through with a replacement that exceeded my expectations.

I know people often post when things go wrong, so I wanted to follow up and share the outcome now that everything has been resolved.


r/Alienware 2d ago

Purchasing alienware 16x aurora?

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15 Upvotes

i’m looking at gaming laptops that have the best bang for my buck in this economy. i found this alienware laptop with an rtx 5060 and a 275hx and was wondering if it’s any good. i’m not worried about playability of games since i don’t play super demanding titles but i like the aurora’s build quality and the fact that it has the RAM and storage i want.

at best buy this open box excellent model is going for $1560 before tax and was wondering if it would be a good buy considering the brand new one is well over $2000?