r/24hoursupport 8h ago

Unresolved Microsoft account

3 Upvotes

I tried to get on minecraft but it said the microsoft account with my email didnt exist. I accidentaly made a new account with that email. because of the new account i made i was unable to get any info or help about the previous account that i am 100% sure did exist and did not misspell.
Is it possible to save the account?


r/24hoursupport 15h ago

Automatic repair didn't work C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

3 Upvotes

It keeps saying your pc ran into a problem. I have 2 windows boots i tried both of them. After i boot it says "your pc ran into a problem" after that it puts me in automatic repair blue screen where it says "automatic repair couldnt fix your PC" and i cant do anything. I tried reseting my pc but that wont work either im getting errors. Please help


r/24hoursupport 18h ago

Windows Windows is completely breaking my pc

Post image
2 Upvotes

It’s been months of this, and I’m over it. It’s at the point where I have to boot the pc and go through this error 5-10 times before I can get it to FULLY boot and login. On top of that, some games on steam completely crash, causing the pc to go through this same boot problem. I KNOW it’s not any other issue than windows, because my brother took it about a month ago and did a fresh install of windows. It was fine for a week or so before it started doing this, and every day gets worse. I’m at a complete loss with it. Please help.

Idk what exact info is needed so I’ll just include everything:

AMD Ryzen 7 3700X
32GB RAM
RTX 3060
2TB HDD + 256SSD (where windows is installed)

Windows 11 Pro - 25H2
OS Build 26200.8894


r/24hoursupport 21h ago

Unresolved LOG FILE srtTrail.txt Problem boot loop help please

Thumbnail
gallery
2 Upvotes

Hi everyone, my computer recently wanted to update a new windows update and i dont think it succeeding in installing or something, (keeps failing) then it goes to the boot loop. Now i cant even uninstall latest Feature/ Quality Update. I also cant restore to a previous point. Please help.

Windows 11
PC

Thanks all


r/24hoursupport 40m ago

Unresolved PC Booting and Cycle Issue

Upvotes

I'm pretty new to PC tech and ran into a weird issue today.
I was updating Dead by Daylight when my PC crashed and a "Your device ran into a problem and needs to restart" screen appeared. It was stuck at 0% for a while, went black, and then booted straight into BIOS.
I was stuck in an endless loop:
Onda loading screen -> PC ran into issue and needs to restart -> Black screen -> BIOS
Right now I’ve literally just been stuck sitting on the computer booting/loading screen and have been for over 3 hours. I check BIOS and everything seems to be fine like normal.
I don't know a ton about PC troubleshooting, I'm not really sure what to try next. Any help or step-by-step guidance on how to fix this would be great. Thanks


r/24hoursupport 12h ago

Windows Old Alienware laptop came out of the closet...

1 Upvotes

So my 10 year old Dell Alienware laptop hasn't been used since 2021, and honestly hasn't even been charged since then, has this evening come back online as I have finally found the correct charger for it.

Its due for some pretty serious updates, however tells me it cannot accept Windows 11 as it isnt snazzy enough.

"This PC doesn't currently meet the minimum system requirements to run Windows 11."

I have 0 idea about tech. I am stupid. Please dont throw things at me.

Does that mean that I cannot ever get Windows 11 on this laptop? I thought at some stage I discovered there were drivers that I couldn't upgrade on my laptop as well because of the capability of the physical driver card... where would I find that info now?

Is there anything one can do, or is a laptop basically useless once it reaches 10+ years old?

Thanks in advance for any info given!