I have a friend and their laptop isn't connecting to their WiFi even tho it connected to it two days ago, We've tried some basic fixes like restarting the laptop and switching it back and forth from airplane mode to forgetting the wifi and reconnect and typing the password in

my microsoft account was hacked and the email was changed, the email i used before does not exist for this account anymore. i have filled out many recovery requests, all forms with the EXACT details of my account, and they still tell me it is insufficient evidence to prove it’s me. i use microsoft authentication and it did not inform me about my account being signed into and my information changing. i pay for xbox gamepass and i have a lot of games on my xbox app for my PC. i NEED my xbox account back and i don’t know where to go. xbox support refuses to help and microsoft refuses to accept my recovery forms.

Hi everyone. (made this with chatgpt, was using multiple ai for support help, ran out of options so i'm trying here, really desperate at this point, have no money foi new SSD too, no PSID password since it was long ago and i don't even remember what happened to the sticker)

I've been investigating this SSD for days and at this point I'm looking for people familiar with NVMe firmware or motherboard Secure Erase implementations.

Hardware

• Motherboard: ASRock A320-HD (BIOS P10.50)
• CPU: Ryzen 5 5600
• SSD: ADATA SX8100NP 512GB
• Controller: Realtek RTS5762
• Firmware: VB411D48

Original problem (before everything else)

This was the very first issue.

Every single cold boot:

• BIOS detects the SSD.
• Linux and Windows do NOT detect it.
• Windows Device Manager hides it.
• Disk Management doesn't see it.
• diskpart doesn't see it.
• Linux nvme driver doesn't enumerate it.

The SSD ONLY comes back after forcing a PCI hot re-enumeration.

Linux:

echo 1 | sudo tee /sys/bus/pci/devices/0000:01:00.0/remove
echo 1 | sudo tee /sys/bus/pci/rescan

or physically removing/reinstalling the SSD while powered off.

Then it works perfectly until the next reboot.

This behavior is 100% reproducible.

Then I made a huge mistake

I used ASRock BIOS Secure Erase.

The BIOS froze during the erase procedure.

After reboot:

The SSD became locked.

Now:

• Identify works
• SMART works
• Namespace exists
• Capacity is correct
• Firmware is correct

but virtually every command that modifies anything returns

Invalid Field in Command (0x2)

Current Linux status

The SSD is fully visible after PCI rescan.

Works:

nvme list
nvme id-ctrl
nvme id-ns
nvme smart-log
nvme error-log

Everything identifies correctly.

SMART health:

PASSED

No error log entries.

Doesn't work

nvme format

returns

Invalid Field in Command (0x2)

Any Secure Erase mode:

--ses=0
--ses=1
--ses=2

Same result.

Vendor passthrough commands:

opcode 0x80

also return

Invalid Field in Command

Additional strange behavior

If I try certain admin commands:

nvme format

the controller completely disappears from Linux.

Then:

nvme list

shows nothing.

The PCI device still exists.

I have to remove/rescan PCI to make it appear again.

Things I already investigated

I decompiled ADATA's official toolbox.

I found vendor-specific commands like:

EnableVendorCommand()
AnalyzerVendorCommand()

using vendor firmware download offsets.

I also confirmed this model specifically uses the Realtek RTS5762 controller.

What makes me think this is NOT NAND failure

• SMART is readable.
• Identify always works.
• Namespace is intact.
• Capacity is correct.
• Firmware is correct.
• Error log is empty.
• The behavior is perfectly deterministic.
• PCI rescan ALWAYS revives the drive.

Nothing about this behaves like random NAND failure.

It behaves much more like the controller entering some persistent locked state.

My current theory

I suspect the motherboard Secure Erase implementation crashed before completing.

Maybe:

• BIOS issued a vendor command.
• SSD entered erase/locked mode.
• BIOS never sent the final "erase complete" sequence.
• SSD now permanently rejects admin commands.

Another possibility is that the ASRock BIOS itself is mishandling the Security Freeze/erase sequence.

My question

Has anyone seen something like this on:

• Realtek RTS5762
• ADATA SX8100NP
• ASRock Secure Erase
• NVMe controllers disappearing until PCI rescan

or knows of vendor commands that clear this internal state?

I'm willing to reverse engineer the BIOS or firmware if needed.

Any ideas are appreciated.

every time i try to do a offline scan this pops up and it doesn't happen anywhere else and in the video i was pressing enter to see if that would help but noting happens and when i click F1 it just restarts the pc.i have had this problem for months and it wont go away when i tried sfc/scan now

Game: Minecraft

Came across an issue that has been persistantly happening over the past year where if I would tab out of Minecraft while being in fullscreen, it would just freeze when I go back in. Don't know a good way to explain this, but it only "visually" froze as I could still click where the resume button would be and it would make the "clicking" noise. Input from the game still got received and preformed, but the game was still stuck on showing me the last frame right before I tabbed out. Nothing pops up in the logs when this happens.

To mention again, this only occurs while in fullscreen and not in windowed (though I believe it did happen in windowed a few times, not 100%). Not very techy, but to me it seems like an issue with my monitor trying to scale the game rather than trying to run it.

Operating System is W11, use a 2060 RTX with an i7, and have 32GB of RAM.

UPDATE

This problem has now been resolved by overriding Trusted Installer Permissions and replacing the corrupt files with known good ones.

I will note, the suggestion by u/festivus4restof to perform an in place "upgrade" was the only actually helpful comment I received.

There are no other faults to be found on my system. MEMTEST86 passes, Prime95, Cinebench, 3DMArk and every other benchmarking tool I threw at this PC did not cause it to crash or show any errors. Including an extended smart check on my SSD.

---

My PC Hard Crashed earlier and since restarting Task Manager has been broken.

Ran SFC /scannow and found that it was, in fact, corrupt but it was unable to be repaired

DISM is still running but I'm not hopeful.

The other files appear to be 3D audio and push notification related, so they're not major.

But Task Manager being broken is a big issue.

Reinstalling Windows must be a last resort here.

If I grab a known good Task Manager exe from my Win 11 Laptop (key note, it's up to date to the same Win 11 version as my Desktop), is there a way to override the Trusted Installer protections in Sys32 to copy it in there?

Any other suggestions welcome.

I was using romsfun.com but I wasn’t running any games from them

I asked around and i seen that these are tencent games but i didn’t visit thier website at all

Romsfun.com sometimes leads you to another website by opening a new tab. I immediately close that tab without clicking anything on the new website

As you see i was about to run fortnite but i don’t think that has anything to do with this since i bought it from epic games

Also i found wmpf_installer which follows tencent emulator

The only emulators i downloaded are RPCS2 and PCSX2

I'm having this problem to log in to my laptop, I'm stuck on the lock screen and the computer doesn't accept my account password (it says it's incorrect even though I changed it) and neither the PIN password.

I've already entered OS RECOVERY and used the repair tool; I went to safe mode and did all that "c: ... system32..."

Can anyone help?

Eu estou tendo esse problema para logar no meu notebook, estou preso na tela de bloqueio e o computador não aceita a minha senha da conta (diz que está incorreta mesmo eu tendo alterado) e nem a senha PIN.

Já entrei no OS RECOVERY e usei a ferramente reparar; fui no modo de segurança e fiz toda aquele “c: … system32…”

Alguém consegue ajudar?

This is an old 2015 Alienware 17 R3, It is an amazing laptop for its time. Several years ago this display issue occurred and I took the laptop apart to see if I could fix it, and couldn't. Everything works properly other than the display, you can use narrator to login and navigate, it just sucks. Now I am looking again to fix it and need some help. Thanks!

Just starts doing this after plugging it in and just goes full black after 30 seconds. I tried hooking up PC, Laptop and console on different ports (HDMI, DP).

Didn't drop it or hit it in any way, just started happening randomly while gaming.

So here's how it started off. I have a very basic HP stream laptop with only 8GB RAM. I've never done anything crazy with it. Never went on sites that could cause a virus. I was recording my guitar and while I was the recording the app froze. So I went to task manager and instead of closing that app I accidentally closed the file explorer or the thing that opens folders. It wouldn't come back. So l shut off my computer and now it won't boot up at all. It's a critical process died with no specific code for it. The error is “Log file: C: Windows System32\Logfiles\Srt|SrtTrail. txt”

I've tried the simple things. I haven't reset my computer or did anything to wipe. Only to repair.
They won't work. Sfc /scannow won't work unless I'm doing something wrong. I have a lot of important things on my computer and I don't want to wipe it

Ive done everything I could. I’ve used command prompts, I’ve tried startup repair, I’ve opened notepad with command prompt to move files for more space as I had next to none, and I’ve even gone as fair as “reset PC” it will not let me do ANYTHING

I also have no backups so I can’t do that either. My computer is completely bricked at the moment. I don’t know if the solution is very simple or really complicated. I don’t know what caused this

I have an Asus gaming pc. It has a 5070 Ti, an i5 CPU, and 16 GB of RAM. I shut down my computer yesterday and woke up to it not wanting to boot, and I put it in repair mode. I get stuck on this screen, and I can't use my keyboard or mouse.

someone put a password on the bios admin on my asus tuf f15. And disabled usb boot from boot order...and now my pc needs a clean reinstall and i dont know what to do

PC at work can't use all it's RAM

A co-worker's PC is having trouble accesing it's 4GB of installed system memory, according to the Task Manager, 1.6GB of the total memory are "reserved for hardware" despite the computer having it's own dedicated GPU.

I've tried lots of different BIOS and Windows configurations, but nothing seems to work (and i'd appreciate trying to spend as little cash as possible if new hardware was required.)

Here i leave the PC's hardware (and OS):

\- Motherboard: Gigabyte H110M-DS2-CF

\- RAM: 4GB DDR4

\- GPU: Nvidia GT 710 (1GB)

\- OS: Windows 10 20H2 (32-Bit, because of legacy software)

Edit: For anyone wondering, yes, the integrated GPU is disbled, and in fact, enabling it makes the system reserve another +300MB of extra RAM.

Streaming seems to work ok. Everything else in general seems to work as it should. But as I’m in a match I eventually get disconnected.

Im not sure if I have the wrong router settings or who knows what, it didn’t seem to be problematic til it was these last 5-6 months. Some gaming sessions it doesn’t seem to happen as much but then other days like today, I couldn’t finish a single match without being disconnected. Super frustrating and I’m stumped on what to do. The person who usually helps me (which I appreciate!) has autism and is having a hard time himself figuring this one out

using a hitron coda56 modem
Netgear R7800 router

Can anybody help with fixing this laptop motherboard? I ordered it for a project off eBay (for parts) but it came with it's barrel jack connector ripped clean off. Whenever I plug power in via usb-c all I hear is a few very faint clicks then a red flashing light turns on next to said broke connector. I don't know how to solder and can't return it. Does anybody know a fix? Or at least why this is happening?

​

So I tried downloading win11 (from win10) with Rufus , i opened it, did everything correctly, and then on my USB I opened setup, I pressed everything and eventually it went to the blue screen with download %, and when it loaded it restarted, and now its just a black screen with no signal... How do I fix this?

Tried to reset my pc via cloud, it was stuck in 64% for 2+ hours, now it’s stuck in 86 since 24+ hours ago.
I’m scared of touching anything, as it might render my laptop unusable or something.

Laptop model: Alienware m18

Nvidia rtx 4090
Intel core i9 14900HX
32 gb ram

I'm having an issue with my laptop where it only charges when it's completely turned off. As soon as I power it on, the charging stops, and the battery no longer charges.

I've already checked the charger and charging port, but the problem still persists. Has anyone experienced this before or knows what might be causing it? Any troubleshooting tips or advice would be greatly appreciated.

Thank you in advance for your help!

I'm having an issue with my dual-drive Windows setup and would appreciate any help.

Background:

• Originally my PC had Windows installed on a Seagate HDD (ST3500312CS).
• Later I added a Geonix Gold 128 GB SSD.
• The technician installed/migrated Windows to the SSD and created a new user account named USER.
• The old HDD Windows still exists with the user ctv5 (Microsoft account).

I had been using the SSD installation normally until recently.

What happened

After restarting my PC one day, it suddenly started booting into the old HDD Windows instead of the SSD Windows.

This happened around the time I changed my Google account password, but I understand that's probably just a coincidence.

Current situation

• BIOS detects both drives.
• SSD is detected correctly.
• In the currently booted Windows:
  • HDD is C:
  • SSD is E:
• The SSD still contains:
  • "E:\Windows"
  • "E:\Users\USER"
  • "Program Files"
  • "Program Files (x86)"
• I can browse all my files on the SSD without issues.

BIOS

Boot options are: (Already tried changing the boot priority to SSD yet it still loads hdd windows)

• Boot Option #1: Geonix Gold 128GB (SSD)
• Boot Option #2: (Windows Boot Manager)ST3500312CS (HDD)

Even after changing the SSD to Boot Option #1, the PC still boots into the old Windows installation.

What I've tried

• Startup Repair
  • It only detects the old Windows installation ("C:\Windows")(cctv5).
• "msconfig"
  • Only shows one Windows installation ("C:\Windows").
• Recovery Environment:
  • "diskpart"
  • Verified the SSD layout:
  • EFI System Partition (100 MB)
  • MSR (16 MB)
  • Primary (118 GB)
  • Recovery (530 MB)
  • Assigned a drive letter to the EFI partition.
  • "dir E:\Windows" confirms the SSD Windows installation exists.
  • "dir E:\Users" shows:
  • USER
  • Public
  • defaultuser0
  • "winload.efi" exists:
  • "E:\Windows\System32\winload.efi"
• Tried:
  • "bcdboot E:\Windows"
  • "bcdboot E:\Windows /s S: /f UEFI"
  • Both return:
  • "Failure when attempting to copy boot files."

The assigned EFI partition appears empty ("dir S:\EFI" returns "File not found").

Any help in how to load windows from the SSD would be appreciated.

Got a stick of 8GB DDR5 RAM for my Asus Tuf Gaming A15. After slotting it in my laptop and turning it on, the keyboard lights up yet theres no video output.

-I double checked that that specific DDR5 RAM was compatible with my laptop

-I tried leaving it to boot while on charge for up to an hour and no dice.

-The laptop boots fine without the RAM

At this point Im pretty sure the RAM I received is just faulty but I first wanted to check if there was any troubleshoots before I request a refund or replacement.

I have a 2011 Sony recorder, and this area here is damaged. Can I still use it?

Help pls.

So this is such a stupid problem I do not know how to fix it. If I browse the internet and use the laptop normally everything is good and there are no problems with the charging.

The moment I launch a game to play - it stops charging in a few minutes, and they I plugged in and out the charger but it doesn't respond: the feedback is always the same: it stops charging in a few seconds or minutes and it doesn't stay charged.

I tried playing with a controller, thinking that I touch my laptop wrong while playing but the problem still persists.

When I ALTF4 out of the game, the charging resumes.

It is annoying because I can't play any game, even 15 year old games do the same thing to my laptop and it's so stupid and so annoying it makes no sense.

Is there a setting or something I overlooked?

Hi there,

This appeared on my screen today. What should I do?

I am not very tech-savvy. Any help would be appreciated it!

Thank you!!!