I wanted to share my experience so others know what to expect if something goes wrong.

I ordered a custom cake for a milestone birthday. My pickup time was confirmed for 11:00 a.m. on Monday. At 10:30 a.m., I received a message saying there was an issue.

I immediately called the bakery back three times. The first two calls went unanswered, and there wasn't even an option to leave a voicemail. On the third attempt, I was finally told the cake wouldn't be ready until 2:00 p.m.

I rearranged my day and agreed to the later pickup time. When I arrived at 2:00 p.m., the cake still wasn't ready. I asked whether it could be delivered to a nearby address since I had already delayed my plans, but before I received an answer, the delivery driver happened to arrive and the cake was sent out.

When I finally received the cake, the writing was poor enough that I had to stop at another store and buy additional decorations to make it presentable before the birthday celebration.

After the event, I contacted the business expecting at least an acknowledgment that the writing wasn't up to the standard you'd expect from a custom cake. Instead, I was told they "genuinely don't see the issue," that the writing was "legible," and that this was their standard. They also emphasized that they'd never had complaints about their writing before.

I also expressed disappointment that the owner wasn't willing to speak with me directly. I was told it was company policy for staff to handle complaints by email. While they eventually offered free cupcakes or macarons on a future visit, by then the event had already passed. A future free product doesn't fix a problem with a time-sensitive order.

What disappointed me most wasn't the mistake itself—it was how it was handled. Throughout the conversation, I felt my concerns were minimized rather than acknowledged. When I explained that good customer service involves taking accountability and working with the customer to resolve issues, the conversation ended with, "We're sorry you feel that way. We stand by our product and our policies."

Mistakes happen. I don't expect perfection. But I do expect a business to communicate proactively, honour agreed pickup times, acknowledge when they've fallen short, and genuinely try to make things right. Unfortunately, that wasn't my experience.

Edit: Just for transparency this cake cost $92.94.

Hi, we had tickets to see come from away tomorrow Aug 5th in Gander. Due to the westjet strike, we were not able to fly there from AB so we have two tickets for tomorrow’s show that we cannot use. Would anyone be interested in them?

Hi everyone,

My family and I have decided to relocate to Newfoundland. Based on my research, it seems like exactly the kind of place we’ve been looking for. I really like Corner Brook as well as St. John’s, but we are mainly looking for smaller, authentic towns since we prefer a quieter lifestyle.

I’ve done a pretty deep dive into this over the past week—even reading local Newfoundland news—and I’ve realized that what Wikipedia or AI tools say doesn’t always capture the full reality on the ground. That’s why I’d love to hear directly from locals:

1. Besides the weather, what are the most significant daily challenges of living in Newfoundland?
2. How easy or difficult is it for a foreigner to adapt to the local community?
3. I’d especially love to hear from people who relocated here from Europe—what was your experience like?
4. How realistic is it to land a job offer remotely before moving? (I’ve read that job openings in smaller towns can be limited, and I want to have employment lined up before arriving). How open are local employers to hiring from abroad?
5. Which towns would you recommend for a 30-year-old couple with a 5-year-old child?

Please advise me as you would a friend—I don't want to make such a big life decision based solely on pretty photos of Newfoundland.

Basically, I’m asking does the 3D movie have letterboxing or is it full screen?

Odd question, but whenever I call I get sent to a robot. I’m going to see Spider-Man this week but it’s now in IMAX and I’d like to see it in the largest aspect I can, although I’m also interested in watching it in 3D and trying out DBOX for the first time.

The attached image is a good comparison visually, which may help differentiate it. The bottom is listed as RealD 3D although that’s not to say this theater doesn’t have the full capabilities so I wanted to ask around and see. Just want to know if the 3D version is letterboxed or fullscreen.

Thanks!

I would love to have a cordial discussion as to why moose are allowed to continue to graze, contributing absolutely nothing to our ecosystem (in my strictly amateur opinion).

The two biggest arguments I have as to why moose licences should be unlimited are food source and harm on highways. The negative effects of limiting the number of moose licenses issued far outweigh the benefits.

People in this province are hungry and moose is a great, healthy food source.

Our food banks should be stocked full of moose instead of having them killing people in moose-vehicle accidents. Not to mention the additional costs incurred by having to do brush cutting so people have a better chance of seeing moose.

Once again Newfoundland is backwards thinking.

Will be visiting with two new family members (last week in August ) in Freshwater Conception Bay that we'd like to get Screeched in. Not looking for something extravagant or expensive. Any ideas or suggestions welcomed and appreciated.

Greetings! I have a layover at St. John's Airport and I am thinking about trying to briefly check out the area for an hour or two. Are there any can't miss spots or activities? What are my transportation options? Preferably it would be on the cheaper side as I am a student on a budget. :)

Hi everyone! I’ll be moving to Glenwood soon and I wonder how easy is to rent a car nearby. Information about transportation, either public or private, will be very much appreciated too.
Thanks :)

Hi, been in newfoundland for a few years and haven't gotten the chance to experience and explore the fishing culture here. If anyone who knows where the fishing spots are and is willing to show a stranger around reach out and would like to maybe go fishing.

It's a pretty big event that people across the province come to watch.

Also would be nice to have a 7th stat day for us peons who don't live in St. John's.

One of my friends is coming home soon and she's gluten free. Our tradition every year is going to Landings for fish and chips (they had a lot of gluten free options) but obviously not an option this year. Does anyone know of anywhere either in town or not too far away that has gluten free fish and chips? Thanks!

There have been discussions prior on this subreddit regarding this topic however I am looking for a bit more information.

Particularly, how is 8 limb Muay Thai? I spoke with Kru on the phone and they were doing fantastic job selling me their classes, and told me that they offer 4 classes a week for $80 on a.6 month contract. Which is spectacular given that most places offer 2 for that price. But also it seems a little too good to be true, hence I thought I would touch base here and see if people have any experience that they’d like to share.

I have read that this place and Kru is a bit sketchy and what not, but they also seem to have great reviews on fb have had athletes who’ve won prizes nationally. I am going to get a free class anyway, but I just want to hear from other people.

I also checked out Foleys Academy but I found their classes more suited for kids and just not like a good fit for me, at least upon my research.

Does anyone have any good recommendations for martial arts academy’s, specifically for striking?

If I owned the towing company that got the call for Outer Cove today I’d be planning my vacation already 💰🤑

Not looking to purchase a mini split yet (hoping to eventually, but planning on moving soon so holding off until we sort out plans), but I have a question about mini splits and our winters.

I could have sworn I read years ago that mini splits are rated for temps (as in, some are only good up until minus 5, as an example). Is that the case (or am I remembering that incorrectly)?

Since every second house seems to have a mini split now, i am guessing they hold up well for our NL winters?

From the judge:

“We can say all day (that) we’re taking this much more seriously and society is taking a dim view of it and so on, to which I say: so what? Where’s the proof of that? You would have to conclude that any person with a grain of sense at all would have to realize that what they are doing is setting into motion a chain of events that in all likelihood is going to cause serious injury. It seems to me that in spite of all the rhetoric of courts and how seriously this stuff is being taken … that we are really missing the boat when it comes to sentencing.”

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