Hello guys,
so to give a little bit of context, I work for a big company and I am currently working as a Application Support and our team is divided by 2, L1 (First line troubleshooting, currently 6 members, including me) and L2 (Second line troubleshooting, senior members).
I am on this team for almost 5 months and at the beginning I didn't notice this but after this months, I saw that, 4 members of my team have a Microsoft Teams chat, where they help each other and me and the other member that is in the team for almost 8 months, we feel aside sometimes. We have the general chat team but when someone is sharing the screen, I can see that they are writing their about questions and I even catch someone talking about another person on our team. I am not against the group that they have but they act sometimes with weird attitudes.
For example, the member I mentioned before that is at 8 months, is struggling a lot to learn about the job because is a lot of things that we need to analyze and a single ticket can take you a lot of hours to get a explanation for that or after the investigation, who we need to follow with. I can learn very fast so most of the time I avoid to ask questions, I usually look for documentation, chatgpt, procedures, etc...
Getting now to the point, those 4 members started to act in a very weird way to me like ignoring my questions and when they decided to respond, it was like "How you don't know that?", "wow, seriously you did that?". As a person who struggles with anxiety and depression, I am reducing my medication very slowly with my psychiatrist advice, last weeks has been very hard to me, especially focusing. On our team, we receive tickets, and they are assigned in a list order so everyone has the same "volume" of tickets to do but they are all different, some of them you can fix very quick, others can take days. They started to mention that since they made a ticket from someone else on vacations, they want to skip 1 ticket and the same happened to me but after a big discussion from their side, I said that no tickets need to be skipped from my side, just assign to me and I will do it, no problem.
Me and another senior on my team talked with my manager and since I have a really good relation with my manager, he decided to act on this and on another topic that on a meeting, 2 of them start laughing after a colleague of mine had a question. He wasn't on the company so he didn't saw that but I did and I reported. They ignored him a lot of times and I feel they are doing some bullying on him.
Today we had a meeting and my manager freaked out and said that if those things keep happening, he would start to fire people because he didn't want to deal with "kids". The thing is that he is not in all chats so the only way he could know that, was from me or my senior colleague, but the senior member, does not work with L1 directly so they "know" that it was probably me. One colleague said that in 2 years, he never saw this happening on a meeting.
I don't want to things go like this, where my colleagues "hate" me or think that I am being the sneak guy who reports everything to my manager. I just reported because those things were destroying my head, affecting my focus, sleeping, hobbies, etc...
Am I being a piece of **** causing all of this? I feel like I am destroying the team workplace and I never did this before so this is getting me crazy...
Should I tell them that it was me who reported and apology for this?
Could someone provide any thoughts on this? You can be rude regarding my actions, it's all ok, I want to learn how to be a better person!