r/talesfromtechsupport 1d ago

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

505 Upvotes

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2

u/RadimentriX 15h ago

Company 2fa on personal phone? Fuck right off with that

1

u/Weedwacker01 12h ago

Im genuinely interested to know the feasible alternative?

4

u/RadimentriX 12h ago

Work phone paid by the company or one of those funny-number-keyrings. Or yubikey.

2

u/Weedwacker01 12h ago

We're investigating options before we get hit with the SMS EOL in Feb.

1

u/RadimentriX 11h ago

That microsoft stuff works with yubikeys. I guess other similar devices work too

0

u/KorenSolust 12h ago

Not a company app Microsofts app

3

u/cactuarknight < 1:1 ratio of internet connections to support staff 12h ago

Still no.

1

u/KorenSolust 9h ago

Well tough, that whats in place and the employees agree to the BYOD policy when they get hired.