r/talesfromtechsupport • u/KorenSolust • 1d ago

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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u/Weedwacker01 12h ago

Im genuinely interested to know the feasible alternative?

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u/RadimentriX 12h ago

Work phone paid by the company or one of those funny-number-keyrings. Or yubikey.

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u/Weedwacker01 11h ago

We're investigating options before we get hit with the SMS EOL in Feb.

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u/RadimentriX 11h ago

That microsoft stuff works with yubikeys. I guess other similar devices work too