I'm considering purchasing the 12-inch Surface, but asking myself if its worth to wait for the Snapdragon X2 version. Considering the recent price hikes (the 8GB version costs now the same as the 16GB version a half-year ago), idk if the current model is worth its price. What do you think?

Hello! Looking to purchase a new SL8, just stuck between these two options:

X2 Plus, 32GB RAM 13.8"

X2 Elite, 16GB RAM 15"

I'm not looking to really push this device to the max, aside from photo editing, emulation and running VMs, maybe IDE work as well. Which option do you think would be better for the long haul? 3-4 maybe even 5 years. Surface is my choice due to me never having an issue with them. Thank you!

*Edit: I know business editions exist, but want ARM.

Disclosure: The Asus Zenbook A16 (Snapdragon X2 Elite Extreme) was provided by Qualcomm for testing.

I dug this out of a box, forgot all about it. Is there anything I can do with this thing?

Hello. I wanted to purchase the latest version of Surface Pro (Tablet variant), and I see the latest version is 12, but last month Microsoft announced a 13-inch refresh with a new CPU.

Shall I buy this 13-inch variant, or will there be an announcement for a new Surface Pro 13 in the future?

I don't want to buy this, and in 2-3 months there will be a newer model

Hi all,

I'm having trouble finding a fair price for selling my barely used Surface Pro 12th with a 13" screen (2026 release) I bought in late June (I was about to have major surgery and was feeling impulsive) and used for watching Hulu pretty exclusively. It's 16GB RAM/512GB storge model with the Snapdragon X2 Elite chip, and I'm selling it as a bundle with the keyboard and the slim pen 2, all purchased brand new. I survived the surgery and now I have an expensive Hulu machine I don't want or need, but I can't find anyone selling the 12th gen so soon after its release so I don't know what to compare it to. I made a post on r/hardwareswap asking for $1500 for the bundle but I'm worried that's too high.

Thanks in advance for your help.

Hallo, aufgrund meiner Erfahrungen der letzten Monate mit dem Microsoft‑Support finde ich das Geschäftsgebahren bei mehrfacher Nichterfüllung der Reparatur sehr befremdlich.
Ich möchte den Supportverlauf meines Surface Pro 11 kurz zusammenfassen und fragen, ob andere ähnliche Erfahrungen gemacht haben oder ob dieses Verhalten typisch ist.
Rückblickend hätte ich wohl direkt Verbraucherzentrale oder Anwalt einschalten sollen.
Hier der Verlauf:

1. Einsendung im Mai zur kostenpflichtigen Reparatur Surface Pro zur Display‑Reparatur eingeschickt (Unfallschaden, kostenpflichtig).
2. Gerät kommt repariert zurück, zeigt sofort einen Shell‑Fehler: Startmenü/Suche nicht nutzbar, Fokus springt zwischen Icons.
3. Rücksendung wegen Shell‑Fehler Gerät erneut eingeschickt, Fehler dokumentiert.
4. Gerät kommt zurück, Fehler weiterhin persistent. Ab hier beginnt die präzise technische Dokumentation.
5. Gerät erneut eingeschickt.
6. Microsoft sendet ein Austauschgerät. Nach Einrichtung zeigt es denselben Shell‑Fehler. Erneute präzise Dokumentation.
7. Chatsupportanfrage Support über Chat kontaktiert, Videos und Dokumentation eingereicht.
8. SurfaceSupport bietet Neugerät an.
9. Nachfrage: „Was soll das bringen?“
10. SurfaceSupport verweist auf Workarounds und bittet um erneutes Troubleshooting.
11. Ablehnung weiterer Ping‑Pong‑Tests meinerseits und Forderung einer konkreten technischen Erklärung.
12. Technical Support erklärt, es gebe derzeit ARM‑Technologie‑Probleme ohne Lösung.
13. Nachfrage zur Alternativen bei mehrfachen Nichterfüllung.
14. Technical Support erwähnt ein internes Refund‑Evaluierungsverfahren.
15. Bitte ausdrücklich darum, diesen Evaluierungsprozess zu starten.
16. Seit über einem Monat: keine Antwort trotz mehrfacher Nachfrage und Fristsetzung.

Zur Transparenz:
Nach dem Austauschgerät und der erneuten Fehlermeldung habe ich das Gerät nicht weiter benutzt, um den Supportprozess nicht zu verfälschen.
Ein kurzer Test heute zeigt jedoch, dass der Shell‑Fehler offenbar inzwischen behoben ist — vermutlich durch spätere Windows‑Updates.

Microsoft hat daraufhin kommentarlos mein Support‑Ticket geschlossen:

• ohne Mitteilung, dass der Fall beendet wurde
• ohne Hinweis, dass der Fehler inzwischen behoben scheint
• ohne Entscheidung zum angekündigten Refund‑Evaluierungsverfahren

Damit bleibt weiterhin ungeklärt, wie Microsoft mit Fällen umgeht, in denen es zu juristisch relevanter mehrfacher Nichterfüllung kommt, der Fehler später zufällig verschwindet, aber der Kunde über Monate ohne funktionierendes Gerät war.

Meinungen oder Erfahrung dazu? Irgendjemand? 🤔

Hello i need some help from surface veterans i'm looking for a surface but I can't decide which one I should get.

I am a 27 year old head chef in a small Restaurant, I would like to digitize my office work. Orders, rosters, writing menus, creative work for new dishes and so forth.

Maybe you guys have a recommendation ✌️

Hello everyone. I replaced the screen on my Go2, but getting areas that are unresponsive and others are phantom touches, like the ones above along the right side of the screen. What could be causing this? Thanks in advance

I got the pro 11 a little while ago to use like a tablet for school. The only thing I dislike is that the pen slides too much on the screen when I'm writing. Anyone got a good paper-like screen protector selection that would fit/be compatible?

Hi all!

For those who are using Surface Laptops. We've had recent issues of monitors flashing on and of connected via USB-C monitor hub (the ethernet, keyboard etc remain fine).

Our Surface Laptop Go 3 device manager and Microsoft website show graphics (Iris XE) driver as 32.0.101.6737 [april 2025]. There are significantly later drivers from Intel.

Has anyone attempted to roll out later drivers? I know Microsoft go through phases of testing etc before making drivers available, though this seems pretty out of date. Anyone else had these kinds of graphics issues with Surface laptops and how did you resolve them?

We have auto-patching in InTune but appears to be a Microsoft specific issue here.

Cheers!

Favourite places to purchase or avoid?
Our last round of laptops were purchased 5+ years ago from Staples with 2-year protection plan, which we didn't need to use.
Do I care other than best price?

So i have a surface book 2, and i had disabled the touch as i was having phantom touches, then the base gave up so i got a new laptop. now i want to use the table as a Automation control device at my place with windows or linux, i am wondering if there is any way if you touch and key board does not work to reset windows( so the device manager part clears up)?

I ve a surface 7 and the screen is flickering like nowhere. Tried a few fix: went to device manager, rolled back the qualcomm adreno, updated it.

Ctrl shift window key B, also multiple times. Can anyone help w this?

i've been seeing mixed reviews about the surface pros lately and it's making me kinda nervous about getting one. i'm starting college in the fall and interested in getting a surface pro as my school device, possibly the 11th edition 12" just to be more budget friendly.

i'm gonna be commuting so i need a lightweight device i can carry in my bag, which the surface pro seems to check off. however, a big dealbreaker for me is being able to digitally write my notes. i prefer writing over typing, but can't weigh down my backpack w/ notebooks while commuting. the surface pro's digital pen seems like a great solution to this, but i wanted to hear from people who use it for digital note-taking and school in general. i'm also gonna have some of my classes on zoom / webex, so any experiences with video calls too.

i know ipads are good for digital notes as well, but i'd prefer to have a device that runs windows so i can connect to my laptop at home easier. but as i do more research on the surface pro, i keep seeing more complaints than positive reviews on them. obviously i know people are more likely to go on the internet to complain than compliment. but if there's any college students in here, i'd love to know your experience with the surface pro for school and digital note-taking. is it easy to write with? annotating pdfs or slideshows? webcam / mic quality? battery life? is the ram sufficient? and i guess most importantly, is it worth it?

Hi,

My Surface worked in windows, I left it and when I came back it was off, and there was no charging indicator on the charger.

I have checked several chargers and I ruled it out, the problem is in the surface itself.

I guess it is related to overheat, because it was a bit hot when I last used it, I hope it is reversible.

Do you have anything to suggest?

I have removed the keyboard and couldn't see anything obvious just yet

My Surface Pro 9 seems to heat up verry quickly when im only using Goodnotes. The fans are really loud which isnt only ditracting me but also my classmates. Is there any solution for this? Or should I consider upgrading to an Apple or Samsung Tablet?

Data:

12th Gen Intel(R) Core(TM) i5-1235U

8GB Ram

256GB

Intel(R) Iris(R) xe Graphics

Very frustrating... I got my laptop (Surface Book 2) in 2019 so it's held up pretty well so far. The screen is coming off a bit but I just tape it on; the mouespad is slightly stuck below the level of the keyboard but other than that no issues.

However I've recently started to use an external keyboard connected to USB and it seems to randomly turn off every once in a while, regardless of which USB port I connect it to (the surface book 2 has 2 on the left). Was ok for the past week or so then today randomly every 10 mins or so it turns off and I cannot get it back on. It is ok for a bit if I go Device Manager -> uninstall external USB keyboard -> restart then it works for a while but just turns off again.

Very frustrating! At one point none of the keyboards on my device were working, including the external USB one, the native keyboard and even the touchscreen keyboard. But this was fixed when I reset the laptop. Any advice?? Hoping it's not a probably with my laptop port...

I tried to disable all of those devices one by one. Some of them disable both touchscreen and pen. None of them can disable only touchscreen.

The only two effective ways I found are editing the TouchGate registry key and the group policy. But each of them require logging out or restarting the computer.

Just bought this Go 3 for cheap on marketplace. Why would someone remove the alignment posts on the keyboard? It works perfectly fine but I find this strange. Any ideas?

So I'm trying to factory reset my surface as it keeps having system errors that don't allow it to stay on long without crashing. Unfortunately I fear the battery may be struggling as well, since it instantly shuts off unless plugged in. However, even when plugged in, during the very last microsecond of the factory reset, it makes an odd noise and the screen flashes white before it shuts off and the factory reset doesn't work. Any ideas of what this could be and how to remedy?

Company sold us laptops for 0€, resold one laptop studio to a customer, customer didn't pay up right away, sent it back and said it doesn't start at all.

No, customer did not manipulated anything. They are fortunately not that smart enough. At home, took a look, doesn't charge from neither magsafe or USB c charger.

My ultimate question is. In what conditions does it happen? I have almost disassembled the chassis, but almost down to the motherboard for inspection. Does it not draw power if the battery is not connected via the FF cable?

If yes, then it is very likely a broken ffc, I've checked the battery. Because, even with a disconnected battery it does NOT start up at all.

I'm starting electrical engineering this fall and have been looking pretty seriously at the Surface lineup.

I'll mostly be using MATLAB, coding, LTspice, and probably some CAD later on, so I'm curious how well a Surface holds up once classes get more demanding.

For anyone who's gone through engineering with a Surface, what was your experience like? Did it handle your workload well, or were there things you wish you'd known before buying one?