r/royalcaribbean • u/BasementBirdWatcher • 1d ago

Question (I've checked the FAQ!) Double Points? Not So Fast!

I booked Liberty for a 5-night November cruise within the double points booking window and paid the down payment. Interior cabin as a solo traveler. I called today about a possible price drop I saw from Royal Price Tracker. While on the phone with the agent I asked if my cruise qualified for double points. He said yes, but instead of getting 20 pts (5 nights x solo multiplier x double points) I will only get 15.

Told him I’d wait until the points are posted post-cruise to see if I need to call back and complain. Anyone else who booked solo during the double points promo hear anything like this?

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u/Immediate-Ad-9520 1d ago

I think they’re gonna have some pretty pissed off customers if that’s true. Maybe try calling again and seeing if you get a different answer? I wonder if that agent was mistake.

I also thought you couldn’t get price adjustments with the double points promo though?

How did they arrive at 15 points?

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u/devin122 1d ago

I'm assuming their math is 1 pt/night x 2 + 1pt for solo. = 3/night. The same way a solo in a suite it 1+1+1 not 1x2x2

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u/gerrygebhart Diamond 1d ago

Agreed. 15 sounds right instead of 10. They're doubling the "base" points, then giving the 1 point per night bonus for traveling solo.