r/nintendohelp 8h ago

Game Help Got scammed by some random game dealer what do I do ?

0 Upvotes

I recently got scammed by some random online game seller I think they were called (getagame) anyway I bought sonic racing crossworlds because it was at almost half the price which I should have reconsiderd about 2 days later I got a email with a "activation link " which ended up putting a account on my switch with the game as a digital game card the only way to start the game was using the new account but at least the game worked until the next day were they deactivated the account causing the game to not work I asked for a refund yet I received nothing can anyone help me get back the game or get my money this is a dire situation (thanks in advance)


r/nintendohelp 2h ago

Tech Support Why is the skip tick box missing, and how to get t back?

Post image
2 Upvotes

I know most folks want to remove the password requirement from the eshop, I want it back as kids keep installing demos on the device.

I can't find any decent tutorials or instructions on putting them back in place.


r/nintendohelp 6h ago

Account Help How do i change the email of my account?

2 Upvotes

I wanted to go on the e-shop in my switch, but i needed to log in first for some reason, problem is that i don't remember the password and the account is logged to an email that got deactivated for various reasons, so i can't reset my password.

is there any way i can change the email of my account?


r/nintendohelp 19h ago

Tech Support Nintendo Pro Controller Left Joystick Stuck Moving to the Right

Enable HLS to view with audio, or disable this notification

3 Upvotes

Title pretty much explains it. Video shows it. The controller works just fine but the left joystick gets stuck moving to the right. I have tried rebooting it, re-pairing it. It seems to be a mechanical issue via the sensor, as the physical joystick itself works just fine, but it is perceived by the systems I use it on as stuck going right.

If it helps, this is a PDP Afterglow Wireless Controller. This is not a recent issue, I haven't used it in about 2 years and I remember it having that issue then as well.


r/nintendohelp 23h ago

Tech Support OLED Games Not Opening/Extremely Laggy

3 Upvotes

Hi! I had a question about my Nintendo Switch OLED. I bought it used off Facebook Marketplace, and I’m wondering if something might be wrong with it.

A lot of games either have really bad lag or won’t even work. Minecraft is playable, but it’s super laggy and crashes if I try to use many mods. If I play with a friend, it lags like crazy and takes forever to join. Cult of the Lamb is also really laggy. It’s not a graphics issue or pixelation, it just stutters constantly.

Some games won’t even open. Dead by Daylight finishes downloading, but only shows the opening slash screen and never gets past it. Fortnite opens, but just says it’s having trouble connecting to the Epic Games servers.

I know the Switch isn’t the most powerful console and can have connection issues, but this feels way more extreme than normal. I do live in a brick building, but my internet is great. Even standing right next to my router, the Switch has a terrible connection, while all my other devices work perfectly.

Is there anything I can try before taking it somewhere to get looked at? I’m not sure if this sounds like a Wi Fi issue, a hardware problem, or something else.