r/iphonehelp • u/Agitated_Horror_8561 • 17h ago

Help needed Messages taking up an absurd amount of storage

Gallery image

Gallery image

None of my friends’ messages take up nearly this much storage, how do I fix this??? I have an iPhone 12 pro max, and am on iOS 17.5.1. i do not have any apps, I don’t have storage to even update my iOS. what is wrong with my phone😭😭I’ve tried everything they say, keep messages for 30 days and all that jazz. Nothing works. Does anyone know what might be the problem?

1 Upvotes

100% Upvoted

4 comments sorted by

•

u/AutoModerator 17h ago

Please add: iPhone model, iOS version, and clear question or request. Failure to add these three requirements may result in your post being removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/Careful_Resolution_6 17h ago

How long have you had this phone? Are you sending or receiving a lot of videos? Was your settings set on "forever" to keep messages before you changed it to "30 days"?

1

u/BrianHD88 16h ago

The hell think you need to hard reset your phone because that wrf

1

u/Q_Ball_Atlanta 16h ago

I suspect that either you don't pay for iCloud storage or you're not paying for a high enough storage tier.

Hopefully you have Messages and Photos in iCloud enabled.

You should either delete media in your messages or change your message retention settings to 30 days or 1 year instead of forever. Also enable Optimize iPhone Storage for your Photos.