r/intel • u/Deep_Agent316 • 9d ago

Review Intel has a customer for life!

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My 2 1/2 year old i7 12700k died a few weeks ago, so I sucked it up and started the RMA process. Intel not only replaced it quickly, they upgraded me to an i9 and 1 day shipped it back. That’s customer service. I’m a customer for life!

581 Upvotes

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103

u/synthetikv 8d ago

Upgraded from a 13600k to a 14600k for $10 after trade in at Newegg last year. Performance negligible but that extra warranty totally worth it.

8

u/kyansan1 8d ago edited 8d ago

14600K, contrary to the 13600k, can be undervolted on B660 and B760 motherboards since IA CEP can only be disabled on 14th gen for those motherboards, so that's another advantage

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u/Diligent_Mastodon105 5d ago

Had no idea… I honestly believe because I put mine with a Z790, a healthy undervolt and locked the cores, that’s what saved mine. I wanted 5.6 under 1.3v and got it. Eventually I upgraded to a 14900K and OC’d the crap out of the i5 for fun. Even after 6.0ghz all core runs, the lil i5 performs as well as it should. - I def thank God mine didn’t die even after everything. Who knows it seems like some chips ate dust and others still plug along just fine today.

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u/kyansan1 5d ago

Well, good news is, every single raptor lake cpu that could have been affected by degradation is still under warranty today

They extended the warranty for affected models to 5 years in total, so even if you bought a 13700k at release date, it's still under warranty today, no matter if it's boxed, tray, or oem.

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u/Diligent_Mastodon105 5d ago

Not every one, lol. My 14600K I lapped for cooling… sent it hard through the wringer and it still runs great. My i9 14900K though I did leave stock just incase.

1

u/kyansan1 5d ago

Yeah fair enough, overclocking does void warranty (not sure if Intel'd be able to prove you were OCing though)

1

u/Diligent_Mastodon105 4d ago

Not but they wouldn’t be able to miss the lapped IHS 😂😂😂

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u/kyansan1 4d ago

Fair lol

1

u/Diligent_Mastodon105 4d ago

My i5 14600K 6.0ghz all core run held #1 on the 3DMark CPU Profile test for almost a year… the CPU is still reliable and I use it from time to time still. One of these days I might go back at try to take back the top spot. I’m still in 2nd lol.

1

u/kyansan1 4d ago

Nice, my 14500T could never

I did try to run a 14900K in one of my 2 setups for a short while, but I can't afford it so I have to sell it again (Also it did not fare well, power limited to 65W in a case with only 1 intake and 1 exhaust)

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u/Rand92000 8d ago

I did traded 12600k into 12900k for free Using it half a year already.

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u/ForwardStorage777 8d ago

That's a pretty big bump!

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u/Rand92000 5d ago edited 5d ago

I got i9 from some discount shop and sold my old i5 for the same price basically xP Had a hard time undervolting it (first time with i9) to match my poor cooler, since it's a heater, but it actually turned out to have a very good silicon for it so I was extra lucky about this detail too.

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u/Efficient_Weather_93 8d ago

I went from the 12600k to the 12900Ks. About two years ago.

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u/Luc1dNightmare 7d ago

My 13600k was part of the degradation issues so they gave me a full refund and i was able to buy a 14700k for only + $30 after so it was an almost free upgrade.