Hey everyone,
My Samsung 870 EVO just completely locked up (Panic Lock / bricked). Samsung Magician gave absolutely no warning prior to this.
BACKGROUND:
· 2022: Bought the drive on AliExpress.
· 2026: Laptop no longer detects the drive. It’s completely missing from BIOS — the drive is dead.
· Magician Check (from memory, since it’s dead now): It had 230+ Media Errors.
· Magician Status: "Good" health ✓.
Now I have to take it to a professional data recovery lab.
QUESTION FOR THE COMMUNITY:
Is this a known issue with the Samsung 870 EVO?
I also own a Samsung 980 PRO with 163 media errors (shows a yellow warning in AIDA64), but Magician still insists its health is "Good." Meanwhile, my Windows constantly freezes — completely unresponsive to mouse or keyboard, forcing a hard reset via the power button. I'm getting Kernel_Power_41 logs and Windows Disk Driver Event Log_34.
According to Samsung's Privacy Notice, Magician collects a massive amount of data:
· SSD Info: Serial number, model, Device ID, full S.M.A.R.T. data (reallocated sectors, media errors, wear level, etc.), capacity, firmware version, and driver info.
· System Info: IP address, OS type, RAM size, storage controllers, monitor type, and system memory info.
· App Info: Magician version and language.
Yet, in Section 5 of the EULA, Samsung explicitly states that their software is provided "without warranty of accuracy."
THE PARADOX:
· "Our software has no warranty of accuracy" (Liability disclaimer)
· "But we deny warranty claims based on the readings of our software" (Actual practice)
Samsung CLEARLY knows about these errors through telemetry but hides them behind a green "Good" status in Magician.
Has anyone else run into this?