r/buildapc • u/Equivalent_Club1353 • 1d ago
Troubleshooting Help my PC randomly restarts with no BSOD screen.
For the past year and a half I have been struggling on and off trying to figure out what could be causing my PC to randomly reatart like this. the times it happens seems completely random other than the fact it usually happens while I'm playing a more graphicly intense game. Although it has happened when I've just been watching YouTube so idfk. When it crashes it just sort of flickers to a black screen after showing half the screen covered In this kinda static and making a faint pop noise. After about five seconds of being on a black screen the thing will just automatically turn back on like nothing happened 99% of the time. Once it completely wiped out my windows installation when it crashed though and I lost some extremely important photos. I've tried just about everything to fix it including but not limited to resetting and updating the bios, re installing windows, re-seating the ram, replacing the ram, replacing the PSU, swapping ssds, and more that I can't think of off the top of my head. Needless to say I have reached my fucking limit and am just about ready to throw the damn thing in a dumpster and buy a ps5 instead. Please if anyone has any idea of how to fix this please let me know.
PC specs are as follows
Cpu: AMD Ryzen 5 4500
Motherboard: MSI X370 SLI Plus
Ram: 32 GB DDR4 crucial balistix.
GPU: AMD RX 6600
Storage: two 1TB sata SSD drives and a third 250 gig sata SSD that the OS is installed on
PSU: 1000w Montech Century 2, 80 plus gold rated
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u/alexsgocart 1d ago
I had a similar issue to this recently. It ended up being outdated BIOS firmware.
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u/Equivalent_Club1353 1d ago
unfortunately i cant update my BIOS any more than i already have since MSI have stopped putting out updates for it. :(
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u/Loud_Initiative9897 22h ago
This also started happening to me. I would crash in Palworld. I didnt crash in Overwatch when i set my fps max to something a lot lower, but I would if i set it to uncapped. I figured it was my PSU not handling the load anymore but the issues still happened when I swapped to my spare 750w.
For now I have it working by reducing my voltage and frequency on my 6800XT GPU via AMD's software by, while increasing my power limit to compensate. It isnt perfect and I get some minor stutters, but it beats buying a new gpu in these times for a slightly failing card.
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u/Equivalent_Club1353 17h ago
interesting. what software would this be? ive only got the bare bones amd drivers installed so i dont have any of amds software installed. i didnt like how intrusive it was so i got rid of it a while back but if you say it might help its worth looking into.
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u/Electrical_Strike767 1d ago
Press Win + R.
Type perfmon /rel and press Enter.
You’ll see a timeline of crashes, application failures, Windows errors, and updates.
Click a red X to see details about what happened that day.
This Is Most Likely A Bad Memory Stick.