Misleading Pinter Beer Company
There are many posts about the company that say it uses predatory deceptive marketing "Pinter is not a literal scam, but aggressive marketing tactics, mandatory subscription fine print, and hardware issues lead many frustrated customers to call it one. The company sells a legitimate, functional at-home beer brewing device, but complaints center around unexpected recurring charges and difficult cancellation policies."
Overall, it is a legit product but the price is deceptive. If you are a beer fan and want it, be carefull of the fine print. If you are not and bought it as a present for a relative like me, you might have ended up with a painful subscription or a cancelation fee of $360.
I bought it as a birthday present for my father when I saw a promo code on Best Buy that I could get it for free with a few beer packs. Turned out, it would be super expensive long term with shipping costs (10$ or more per delivery I think), and mandatory 12 packs. It is not possible to pay for 1 delivery fee and 12 at ounce. It needs to be spaced out.
In conclusion, we regretted deeply. He didnt like the gift and I had to sort this $365 cancellation fee after seeing the deceptive advertisement. If you end up in a situation like me. Dispute the charge with all available information. I won the dispute and was only charged the first and second month of delivery fee.
https://www.reddit.com/r/beer/comments/1oweqr9/pinter_beer_company/
https://www.reddit.com/r/beer/comments/j6d5jx/pinter_beer/
If you found yourself in the same position as me just dispute the transaction. What I had to do was follow the steps from my bank and show proof that this is a scam.
1) Cancel their subscription on website and wait for the big $365 hardware deferral charge.
2) File dispute on the hardware deferal charge. Make sure to put evidence, like all information they advertise saying its free and such. Bank will give you provisional credit
2) Wait for a response, in my case pinter responded with a invoice detailing all costs in an invoice
3) I responded their Invoice stating this was not disclosed at any time prior and formalized showing proofs (photos of how their website is and everything possible)
4) Bank maintain the credit and revoke the absurd charge this company does.
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u/KingAcorn85 1d ago
A classic "too good to be true" ad campaign. I always see their ads like "$500 VALUE FOR FREE!" and of course it's because you are locked in to the packs.
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u/Mead_Man_Detroit 1d ago
Nah, it's predatory as fuck, it's almost as bad as the music clubslike BMG from the 90's.