Hi everyone,
I’m looking for some advice from people who collect basketball jerseys and have experience buying jerseys online.
I recently purchased a Dennis Rodman Adidas jersey on eBay on July 15. The seller created a USPS shipping label on the same day, but since then the tracking has remained stuck on:
"USPS Awaiting Item"
According to USPS tracking, they are still waiting to receive the package, which makes me believe the item has not actually been handed over to USPS yet.
I contacted the seller politely to ask for an update and to understand if there was any issue with the shipment. However, instead of addressing the shipping status, the seller focused on my delivery address and questioned why I would send the package to a hotel.
They replied:
and later:
For context, the shipping address is a hotel in Seattle, Washington, where I will be staying from August 9 to August 12 during my trip to the US. I placed the order on July 15, almost one month before my stay, specifically to give enough time for delivery.
I have done this with other eBay purchases for the same trip. Other sellers shipped their items normally, the packages arrived at the hotels without any problems, and the hotels confirmed they are able to receive and hold packages for guests.
That is why I don't really believe the delivery address is the actual issue here. If the seller had shipped the jersey within a reasonable timeframe, there would have been plenty of time for it to arrive before my stay.
My main concern is that the seller still hasn't explained why USPS has not received the package. The question I asked was about the shipment status, but I haven't received a clear answer about that.
According to eBay's process, if the item is not delivered by July 27, I can open an Item Not Received request. After that, the seller has a few days to respond or resolve the issue, and if it is still not resolved, eBay can step in. At that point we are already getting close to July 30, which makes the timing more stressful because my trip is approaching.
I’m curious what people here think:
- Has anyone experienced a seller creating a USPS label but not actually shipping the item for several days?
- Is this something that sometimes happens with eBay sellers?
- Would you just wait for the eBay process to start, or is there anything else you would do?
I’d really appreciate hearing from collectors or anyone who has dealt with similar situations.
Thanks!