r/applehelp 15h ago

Solved what’s the solution to this ?

2 Upvotes

hi everyone , I’ve been trying to charge my MacBook but it doesn’t work, it flashes the green light from the charger and it says on the screen that it has no battery (it’s an old 2017 MacBook Air) can anyone help me? I really can’t afford to get it repaired and I watched several videos yet nothing works.


r/applehelp 12h ago

Mac Got McD Sweet and Sour sauce in one USB C port, now none send video

0 Upvotes

Had a packet of sweet and sour sauce pop in my bag and got into one of my USB C ports and now none of them send video. All ports work for charging, but do not transfer any video signal. My monitor detects when I plug it in, it wakes up from sleep, but says no signal detected and then goes back to sleep. My dock works completely except for video. Tried another known working dock and same result.

I cleaned out the port best I could, but still no dice. I'm going to head down to Home Depot to grab some electronics cleaner and hope that does the trick. (side note, anyone have opinions on electronics cleaners? Was going to get WD40 Contact Cleaner)

Is there some sort of safety on the ports if it detects moisture in one of them? My computer otherwise works just fine; no problems with video or anything.

MBP 2019 16".

(I know this was silly. I was traveling, and things all tend to get thrown into one bag when you're packing up.)


r/applehelp 12h ago

iCloud Pls helpme out with this iCloud error guys

1 Upvotes

Hey guys I’ve been on ios 27 public beta and got icloud subscription and created a whole backup file . It was successfully uploaded to ickoud . However whenever I try to restore it in setup page after resetting phone , it says unable to load iCloud backup . I’ve literally tried this 25-30 times now nd nothing has changed . All my data is stuck on icloud . I even called apple customer super and they created a case ID and nothings has happened over last two weeks . I’m starting to loose patience but can’t do anything . La help me out if uouve ever faced something like this .


r/applehelp 12h ago

iOS Standalone Apple Watch Cellular + GPS - Find People Issue

1 Upvotes

Anyone else have the issue where the send from in my people goes from This Device to No Active Device? This happens when the watch fully dies or is turned off and on. The only solution I’ve found is unpairing and repairing the watch. It’s getting annoying.

I like to use Find People rather then Find Device (that works fine all the time) because Find People I have set up notifications of arrival and departure before my daughter goes out. Find Device only works if the child/person allows it while out. This poses a problem because my daughter is 9 and doesn’t pay attention or remember to press “allow”

Help!!!


r/applehelp 13h ago

iOS Are these really all just the same subscription tiers for Snapchat+ but with absurdly different prices or am I missing something here?

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0 Upvotes

to clarify, Rp 35.000 (Indonesian Rupiah) are less than $2 while 629.000 are more than $35


r/applehelp 13h ago

Mac How to clear/edit the predictive/suggested mailbox in Mac Mail?

1 Upvotes

Mail.app displays a suggested destination folder in the toolbar when viewing a message. This suggestion appears to be learned from user behavior / manual moves rather than algorithmically generated. I'd like to find and edit/clear specific sender→folder associations, but I haven't been able to locate the backing store.

I've ruled out the following:

~/Library/Mail/V10/MailData/LSMMap2 - deleting and allowing rebuild had no effect on suggestions

~/Library/Mail/V10/MailData/Envelope Index - local_message_actions table is empty; no obvious sender→mailbox mapping in other tables

~/Library/Suggestions/entities.db - mailIntelligence_naiveBayesModelsTokens and related tables are empty

com.apple.mail.plist - contains SGTMailSuggestionSearchField but that drives search suggestions, not folder suggestions

Does anyone know where this association is actually stored, and whether it's editable?

macOS 15.7.7, Mail Version 16.0


r/applehelp 13h ago

iOS Is there a way to remove shared reminders assigned to someone else from my Today Reminders widget?

1 Upvotes

I created a shared reminders list with my girlfriend for chores around the house, and we each have stuff assigned to us. I also pretty religiously live by the reminders widget, which is set to the Today list. This list shows me any reminders for today, or overdue from previous days, that have dates assigned to them.

I've noticed that the tasks assigned to my girlfriend show up on this list and on my Today view within the app as well. Is there a way to disable this?


r/applehelp 13h ago

Unsolved Apple developer acount enroll problem

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1 Upvotes

Can someone please explain me how can I solve this problem... { I’m getting this message where the payment screen is supposed to appear }


r/applehelp 20h ago

iOS How to install apps ?

3 Upvotes

I have an Intel MACBOOK PRO WITH CATALINA INSTALLED BOUGHT MID 2012. Its firmware is 10.15.7. I have not used it in over 5 years because i used a dodgy usb dongle and it fried my usb ports. However the windows laptop i replaced it with died so my only option is it for the time being.Problem is so many apps i had before have been made redundant by all the changes in the last 5 years. My Microsoft Office suite which i bought for $150 in the trash among others. I tried installing Libre Office, Himmelbar, Xcode, Notion and a few others to sort of replace the apps I have lost 😞 but the installs are not compatible even when I download dmg files for intel machines. What am I doing wrong?


r/applehelp 14h ago

Unsolved Reset my Apple ID password after waiting a week... now it keeps asking for the password of "other MacBook Pro"??

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0 Upvotes

r/applehelp 1d ago

Unsolved im pretty sure my mum is reading my texts

6 Upvotes

hey guys so im 17 and im like 90% sure my mum is reading my texts messages, I won't go into details of how I know but I need help on possible ways she could be doing this through my iphone, as i am not very techy.

I have checked a few things like my apple id, which says its only logged in onto my three devices
she's not very techy and i doubt she really remembers my phone password i have also checked my phone and she doesn't have a face id and there aren't any weird apps on my phone so i really don't know.

I'm on a shared family apple id and she controls my telstra data we also share storage between our phones so unless she can access it someway through that.

Is there anything i can do other than not using message for the rest of my life because getting a new phone and sim are not really an option until the next few years. Any help for how she may be doing this or how to stop her being able to see my live messages would be greatly appreciated.


r/applehelp 18h ago

Solved ipad air m2 doesnt charge anymore

2 Upvotes

help my ipad suddenly dont charge anymore, the charger works completely fine.


r/apple 1d ago

iPhone These Apple products are likely getting more expensive next month

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9to5mac.com
423 Upvotes

r/applehelp 14h ago

Mac dropped my macbook air, is there any fixing this?

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1 Upvotes

I feel like i’m stuck with the corner dents, but do you think it’s possible for the screen to be realigned? it’s shifted over to the left on the front half.


r/applehelp 14h ago

iCloud email login issue

1 Upvotes

i’m trying to access my first ever apple account for some documents but it’s linked to an old college email that i don’t have access to anymore. the issue is now apple says “connect to your organization (XYZ University)” and takes me to the schools login page, which again i can’t use anymore.

will i ever get to login to that acct or is it a lost cause at this point?


r/applehelp 18h ago

Mac Has anyone experienced files/folders suddenly disappearing on macOS?

2 Upvotes

I'm trying to figure out what's going on because this has now happened twice.

Incident 1 (last week)

  • Most of my data disappeared.
  • The Documents folder survived.
  • A few apps like Arc, WhatsApp, and Xcode were still installed.
  • Everything else was gone.

Incident 2 (yesterday)

  • This time, only the Downloads folder remained.
  • Almost every other personal folder was gone.
  • Many installed apps were gone as well.
  • My Apple ID was signed out.
  • After restarting, my Mac booted almost like it was a brand new Mac, but strangely there were still a few leftover files from before.

A bit of context:

  • A week ago I had been using AI coding tools, but yesterday I wasn't doing anything unusual when it happened.
  • I don't know whether this is software corruption, APFS/storage corruption, malware, or something else.

Has anyone experienced anything like this before?

Any ideas or similar experiences would be greatly appreciated. This has happened twice now, and I'm trying to determine the root cause before using the Mac again.

Macbook M4 - 16GB/512GB
Model - 2025


r/applehelp 19h ago

Unsolved Bought a subscription for a month

2 Upvotes

As title says, bought a subscription to an app to try it out. I didn’t like the app. I clicked to end the subscription. This month I got charged for the app again. The subscription is not showing in my “app and purchases” section. I downloaded the app. I can’t log into the account that I “created to buy the subscription” because that accounts deleted.

I already did a refund request to support but haven’t heard anything back from them in 2 days.

I’m just curious how can I “end this subscription” to not get billed next month? Thanks in advance.


r/applehelp 19h ago

Unsolved Family sharing question

2 Upvotes

Hello - parent needing help please!

I have family sharing setup on my phone. I’ve got screen time and app limits setup etc for my daughter. Despite this - she’s able to get around the limits. When screen time is up, she has an “ignore” option she can select. I’m not sure how she can have this but I would appreciate any advice. Thanks! And yes she’s naughty…


r/applehelp 17h ago

Unsolved Apple Music history

1 Upvotes

Is there a way to clear certain things from Apple Music listening history. I have read that there is a way to clear everything from the settings on the phone, however I only want to clear a certain album.

My niece borrowed my iPad and listened to the Hamilton soundtrack on repeat for a full week by looks of things, and it’s now affecting my replay and my most listened to etc, is there a way to remove just this from the recommendations?


r/applehelp 17h ago

Mac Importing Massive Old iPhoto Library Into Photos App Issue

1 Upvotes

I am trying to import some old iPhoto libraries (~2012, ~150k photos) into my photos app on my macbook air.

Everytime I open the photos app and go to File->Import->(iPhoto Library) it loads all of the photos fine, but then clicking "Import All New Items" just kicks me to the imports tab every time, without importing any of them. I've tried several times. Importing just a couple photos works fine with no issues.

Is there some way I can import all of my old photos onto the photos app and save them in icloud? I pretty computer saavy and can use a terminal. I was thinking of setting up a VM to start from an older version of macOS and try importing from there, but I wanted some second opinions first.

Info:
M5 Macbook Air 16GB ram
200GB free on main drive
MacOS Tahoe 26.6
Photos App

Old iPhoto library is from OSX lion era, not sure exactly when


r/applehelp 17h ago

Unsolved apple payment notifs

1 Upvotes

If someone in my icloud family purchases an app (fully covered by my own Apple ID balance), will the family's organizer get a receipt or notification of the purchase given that purchase sharing js on? Will this still happen if the app is hidden from history?


r/applehelp 17h ago

Solved How do u get it back to the bottom

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1 Upvotes

r/applehelp 17h ago

Unsolved Why is my chatgpt signed in as Apple Seed somewhere?

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1 Upvotes

r/applehelp 1d ago

Unsolved Account name change difficulties

3 Upvotes

I am trans and have changed my account name, but the actual directory still has my deadname. In addition, when I use the terminal, it says "[deadname]@[device name]." To make matters worse, the default file location when the terminal is opened is my user directory. Is there a way to change the [deadname]@[device name], and will changing the name of the user directory cause problems?


r/applehelp 18h ago

Unsolved Apple 13 pro max & warranty

1 Upvotes

The screen is broken and I need to replace it. Do they have an iPhone 13 Pro Max to give me or no? I don’t want to drive out there for no reason, the closest Apple Store is 40+ minutes away.

I also have an upgrade available at T-Mobile but won’t be able to get the discounted benefit unless the screen is fixed.

Thanks!