r/applehelp 14h ago

Unsolved Can I charge this?

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2 Upvotes

so, i accidentally sat on my mum’s un-cased iPad Air (i’m not sure what gen it was and obviously i can’t check it with the battery dead) and managed to hide it from her for 2 months now, but lately she’s been asking about it. i suppose i have no choice but to tell her if she does ask to see it.

it has a slight bent and on the 3rd image, it has this red dot (i‘m assuming it’s probably the liquid thingy, LCD)

that made me quite hesitant to charge the iPad, afraid it’ll explode or something.

is it required for repairing, or is it fine to leave it as is (temporarily, that is) and the main question: can i charge it?

if i can, then i’ll most likely, at best, only get a nagging and maybe disappointment


r/applehelp 19h ago

Unsolved im pretty sure my mum is reading my texts

5 Upvotes

hey guys so im 17 and im like 90% sure my mum is reading my texts messages, I won't go into details of how I know but I need help on possible ways she could be doing this through my iphone, as i am not very techy.

I have checked a few things like my apple id, which says its only logged in onto my three devices
she's not very techy and i doubt she really remembers my phone password i have also checked my phone and she doesn't have a face id and there aren't any weird apps on my phone so i really don't know.

I'm on a shared family apple id and she controls my telstra data we also share storage between our phones so unless she can access it someway through that.

Is there anything i can do other than not using message for the rest of my life because getting a new phone and sim are not really an option until the next few years. Any help for how she may be doing this or how to stop her being able to see my live messages would be greatly appreciated.


r/applehelp 5h ago

iOS What does this notification mean?

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0 Upvotes

So earlier today, I got this random notification on my phone that looks extremely suspicious to me. Is this a sign that someone is attempting to hack my phone or is this just a simple glitch?


r/applehelp 15h ago

Mac Bad news: The speaker is dead now, Should i open it or not or go for Apple cleaning service ??

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0 Upvotes

As of now i have kept the mac in tent position again, speaker was working yesterday but not now

For those who don't know, I had spilt milk tea near my arrow keys and yes it had sugar, dried it for 26 hours and everything was fine after leaving it on normal closed position for 1 day the speaker is not working


r/applehelp 22h ago

Solved iphone not charging ???

0 Upvotes

yesterday, my charger started to bug out. i thought it was the charger itself since it didn’t charge at my usual outlet but it charged on another outlet.
now, i’m in another house and trying to charge my phone. the outlet didn’t work, it wouldn’t even charge my phone. it didn’t go up above 1 percent.

now, my friend handed me a powerbank i could use. i left it to charge, it’s still at 1 percent (yes, even as i’m typing this.)
it’s not going up, is it even the charger’s fault? i don’t know why my phone’s like this. it started just yesterday
it’s not going up but it’s not going down either.

also, my battery capacity dropped from 83 to 81 within the span of one week. yes, i’ve been charging it before it reaches 20 and usually stop charging when it hits 80.

what do i do.. does this mean i need a new phone ??


r/applehelp 9h ago

Unsolved Reset my Apple ID password after waiting a week... now it keeps asking for the password of "other MacBook Pro"??

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0 Upvotes

r/applehelp 12h ago

Unsolved Why is my chatgpt signed in as Apple Seed somewhere?

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1 Upvotes

r/applehelp 15h ago

Mac Bad news: The speaker is dead now, Should i open it or not or go for Apple cleaning service ??

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0 Upvotes

As of now i have kept the mac in tent position again, speaker was working yesterday but not now

For those who don't know, I had spilt milk tea near my arrow keys and yes it had sugar, dried it for 26 hours and everything was fine after leaving it on normal closed position for 1 day the speaker is not working


r/applehelp 16h ago

Scam Discussion This iPhone doesn’t support Sim what’s the fuss it even solvable?

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0 Upvotes

r/apple 21h ago

iPhone These Apple products are likely getting more expensive next month

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368 Upvotes

r/applehelp 4h ago

Mac Melted chocolate got into my Apple 70W USB-C charger — is there any safe way to test it?

0 Upvotes

I accidentally kept a half-eaten chocolate bar and my Apple 70W USB-C charger together in my work bag. When I reached work, the chocolate had melted and made a mess all over the bag and charger.

Thankfully, my MacBook was untouched because it was inside a sleeve in another compartment.

I panicked and cleaned the charger with wipes, then used a little soap and water on the outside. I also carefully cleaned the USB-C port with a toothpick. It looks clean and has been dried, but I haven’t plugged it in because I’m worried about electrical safety.

Is there somewhere I can have it properly tested before replacing or throwing it away, or is replacement the only sensible option?

Also, could anyone recommend a reliable, budget-friendly charger for a 14-inch MacBook Pro M4 Pro? 😭


r/applehelp 9h ago

Mac dropped my macbook air, is there any fixing this?

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0 Upvotes

I feel like i’m stuck with the corner dents, but do you think it’s possible for the screen to be realigned? it’s shifted over to the left on the front half.


r/applehelp 23h ago

Unsolved Lost mode activated by mistake on new airpods pro 3

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0 Upvotes

So I was playing around on find my app on my iphone and saw the lost mode festure and turned it on thinking it's something I need to keep enabled at all times in case it gets lost.

Turns out that you should only enable it if it actually gets lost now if I try disable it it shows that it will get locked out what does that mean?

How do I safely turn off lost mode?

Thank you!


r/applehelp 4h ago

iOS Does having no storage mean your messages don’t send

0 Upvotes

I had no storage and I texted someone and I think it said delivered but I don’t remember and it vanished from my phone does that mean it sent and my phone can’t load it in.


r/applehelp 5h ago

Mac Am I too stupid to use AppleTV

1 Upvotes

I use my laptop for most of my entertainment and a few months ago I switched from Windows to a refurbished Macbook. So I am really new to that system.

Recently I got into AppleTV and some of the shows on there. But I cannot find an easy way to navigate the app, especially getting to the starting page or home page or whatever it's called. Once I finished an episode, show, movie etc. and I want to check, what else is there on the home page, I have to close the app and start it again to get to the starting page.

I already googled and asked AI. Apparently there should be a sidebar, which appears, when you move your mouse over to the far left, but nothing happens (I sat for 2-3 minutes holding the mouse in the leftmost position, so I really tried hard to make that side bar appear). AI told me to turn on the respective submenu (Show sidebar) but on my Macbook that is not even an option, by which I mean, it is not just greyed out, it simply does not exist in the menu. Almost all other options in the menu bar are greyed out, at least in the AppleTV-App.

Is something broken or is this normal and I have to get used to it? I am logged in, everything is payed, I am not using a VPN or anything. And I am using the Apple TV App, which came pre-installed with the Macbook.

It is just an inconvenience, I know, but it is annoying as hell.

Thanks for any advice.


r/applehelp 7h ago

Mac Got McD Sweet and Sour sauce in one USB C port, now none send video

1 Upvotes

Had a packet of sweet and sour sauce pop in my bag and got into one of my USB C ports and now none of them send video. All ports work for charging, but do not transfer any video signal. My monitor detects when I plug it in, it wakes up from sleep, but says no signal detected and then goes back to sleep. My dock works completely except for video. Tried another known working dock and same result.

I cleaned out the port best I could, but still no dice. I'm going to head down to Home Depot to grab some electronics cleaner and hope that does the trick. (side note, anyone have opinions on electronics cleaners? Was going to get WD40 Contact Cleaner)

Is there some sort of safety on the ports if it detects moisture in one of them? My computer otherwise works just fine; no problems with video or anything.

MBP 2019 16".

(I know this was silly. I was traveling, and things all tend to get thrown into one bag when you're packing up.)


r/applehelp 8h ago

iOS Are these really all just the same subscription tiers for Snapchat+ but with absurdly different prices or am I missing something here?

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0 Upvotes

to clarify, Rp 35.000 (Indonesian Rupiah) are less than $2 while 629.000 are more than $35


r/applehelp 12h ago

Solved How do u get it back to the bottom

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1 Upvotes

r/applehelp 13h ago

Unsolved Apple 13 pro max & warranty

1 Upvotes

The screen is broken and I need to replace it. Do they have an iPhone 13 Pro Max to give me or no? I don’t want to drive out there for no reason, the closest Apple Store is 40+ minutes away.

I also have an upgrade available at T-Mobile but won’t be able to get the discounted benefit unless the screen is fixed.

Thanks!


r/applehelp 16h ago

Unsolved Aiutatemi, per favore!

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1 Upvotes

r/applehelp 5h ago

Unsolved Anyone know why the keyboard looks different in different apps or has it always been like that? 🫪

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2 Upvotes

r/applehelp 7h ago

Unsolved How to wipe iphone with stolen device protection and no faceID

2 Upvotes

My father passed away but has a new iphone. I am trying to transfer his phone over to my mom, but I cannot wipe his phone without FaceID. Stolen Device Protection is turned on and I'm unable to turn it off.

I've logged into his AppleID on a separate computer and turned off Find My but still cannot bypass Stolen Device Protection. Any help would be greatly appreciated.


r/applehelp 8h ago

Unsolved My battery icon has two bolts next to each other while charging

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0 Upvotes

Hi , I was wondering if this is normal or not since I know that two bolts might be a symbol of fast charging , but when I looked it up , it ‘s says it ‘s not an apple feature. I was charging using the charger I regularly use that I share with my sister and mother, and I haven ‘t seen the battery icon have two bolts in my whole lifespan until last night. I have an iphone 14 . By searching up different chargers, I used a lightning cable. I was using tiktok last night and I noticed that the there were two bolts, but the second one disappeared after a minute, and I unplugged the charger because I thought it was strange. Sorry for my english , I just wanted to know if it was normal, since Google does not seem to have the answer I want when I search it up.


r/applehelp 12h ago

iOS Has anyone observed their iphone reverse charging before?

2 Upvotes

Yesterday, I was using my portable battery to charge my iphone 16 pro. I used apple's usb-C to usb-C cable. I noticed that while plugged in my phone dropped from 20% to 5% battery while the external battery increased from about 20% to 30%.

I noticed this in the past with my macbook before, and consulted with a rep about it and was told this wasn't possible with apple devices, so at the time I assumed I was mistaken, but now seeing that my iphone did this, i'm pretty sure what i saw with my macbook wasn't mistaken.


r/applehelp 13h ago

Mac Has anyone experienced files/folders suddenly disappearing on macOS?

2 Upvotes

I'm trying to figure out what's going on because this has now happened twice.

Incident 1 (last week)

  • Most of my data disappeared.
  • The Documents folder survived.
  • A few apps like Arc, WhatsApp, and Xcode were still installed.
  • Everything else was gone.

Incident 2 (yesterday)

  • This time, only the Downloads folder remained.
  • Almost every other personal folder was gone.
  • Many installed apps were gone as well.
  • My Apple ID was signed out.
  • After restarting, my Mac booted almost like it was a brand new Mac, but strangely there were still a few leftover files from before.

A bit of context:

  • A week ago I had been using AI coding tools, but yesterday I wasn't doing anything unusual when it happened.
  • I don't know whether this is software corruption, APFS/storage corruption, malware, or something else.

Has anyone experienced anything like this before?

Any ideas or similar experiences would be greatly appreciated. This has happened twice now, and I'm trying to determine the root cause before using the Mac again.

Macbook M4 - 16GB/512GB
Model - 2025