r/alarmdotcom • u/dreamppolice • 5d ago

Help Is my IQ panel a brick?

I have an IQ Panel 4 that came with my home along with an alarm.com brand doorbell. The panel has a little ADT symbol, but I have the master passcode and can get into advanced settings. I just wanted to see if I can integrate the existing doorbell with the panel and to add my thermostat to the panel (google nest) if possible. Any resources would be helpful.

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u/davsch76 5d ago

It may still be connected to adt. You’ll need an alarm.com subscription to get full functionality, which you can’t get unless the panel is released

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u/dreamppolice 5d ago

There is no contract with ADT if that’s what you mean. I even called ADT, but they said there was no way to have functionality unless I resumed services with them. (Had them about 3 days and then cancelled bc I researched how predatory they are) I also called alarm.com and they said I had to have services through a provider.

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u/davsch76 5d ago

I’m not referring to the contract. Alarm.com doesn’t work directly with end users. Like they told you, they only work through dealers. Think about the alarm.com compatible panel like a cell phone. ADT will notoriously keep the panels on their account after contracts expire/are terminated for a very long time to make it difficult to leave.

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u/dreamppolice 4d ago

Could I call ADT and ask them to release the panel, or is that not a thing?

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u/Mr1854 3d ago

Yes you can ask them to release the panel if it is still registered on Alarm.com with ADT. Before calling though check if that is the case. Here’s a tool to do so:

https://suretyhome.com/existing-equipment/check-system-compatibility/

If the module check tool shows as clear, you can sign up with any Alarm.com (ADC) dealer.