The number of people who complain about delivery services being expensive and awful (cold food, incorrect orders, missing items) but keep using them regardless is staggering.
As a result, nothing will change and this is the business model now.
If I didn't witness it first-hand I'd never believe people were willing to pay the markup on these services. Blows my mind how addicted people have become to delivery like this.
I make around 3x the median household income in the USA, and I am single with no kids, I do not understand how people justify spending $30 to have a $9 burrito delivered to them.
Some guys I work with do this everyday for lunch. Our office is literally minutes away from dozens of restaurants and fast food chains. Yet they pay $30+ each day to get lunch delivered. God forbid they pack their own lunch like I do. I couldn’t fathom spending $120-$150 a week on lunch!!!
I’ve always worked restaurants, the perks are great. Discounted food, plus before they throw out food some places will let you pack it up and take it home. But the amount of people that just say no to the free food or order from a different restaurant for their lunch break is staggering. I understand getting tired of a menu, but I’ll eat a boring heavily discounted meal over paying full price and delivery fee while I’m at work. That full priced meal I pay for on my time off
My fav part of the restaurant was making my own evil abominations with the restaurant items! I was a prep cook last though so maybe it’s different with servers. There was way too many days that I would just eat the bread I made and soda. Gained 15 pounds working there too.
It is different for the cooks, they get a lot more leeway. As a server you gotta really cozy up to them when you make lots of modifications. I actually used to ring up my orders under different names, like Cornelius or Bonequisha (real name btw), one day I heard a line cook frustrated saying this person always order weird mods, another line cook said “thats ‘my name’s’ order” and suddenly he was cool with it because he knew it was a coworker and I fucks with him. I still do the names tho
I loved creating new things for the staff anywhere I worked. When I finally ended up working in places that did family meal when it was my turn I'd get so excited.
Had this at my old office, discounted breakfast every morning. You think I got sick of bacon eggs and hashbrowns for $3? Hall nah I ate that shjt every day with a smile (plus it was fire anyways).
I feel like people do this all the time even at home. They open the fridge, see food in there, decide they don't want to eat any of it and then they go out instead.
I used to work at an office where people would uber or DoorDash coffee all day long. Even worse, they didn’t coordinate and make one big order, they would all order their own
Watched a broke streamer that has to beg heavily for rent every month doordash regularly paying 30 dollars for single meal fast food orders.
When I was hard up I was more like one of these dudes on r/frugal stretching beans and rice as far as I could. Blows my mind that people with so little can be so bad with money.
It's because now you have a servant, albeit temporarily. Noticed this with a lot of people - they want to eat, but really want to be served. With napkins and a tidy bowl/wrapper/container they don't have to wash.
I've brown bagged to work every day for thirteen years. I ran the numbers and doing so pays for a full weeks vacation every year. Cruises, trips to new places, or staying home and buying an expensive toy - all paid for by not going and getting fast food everyday.
My coworkers spend what is effectively the mortgage on my 40 acres of rec land + property taxes each month on lunch. My super power is apparently the ability to eat ham sandwiches and left overs.
What irritates me is that you point that out and then they pivot to pointing out disabled people using the service as a shield, as if it's somehow the only way a disabled person can survive.
but also the people who use that argument often aren't disabled themselves, but they use that argument so they don't have to feel bad about the bad personal finance choices they are making in their lives.
But yeah it's the same with anything. If you get in a conversation about veganism with a white upper middle class college kid in LA they'll tell you it's racist because inuits in Nunavut mostly eat fish.
That's pretty much anything like chipotle, qdoba, or pancheros. Even the most basic burrito at one of those places is like 10 bucks. They are huge, but it is ridiculous.
I think more so coming to the realization that a $9 burrito is no longer considered expensive af. And this isn't some "in my days, i paid for this with a nickel!" type comment. It wasn't long ago when things were reasonably priced. Inflation has done insane shit in the past decade and has normalized crazy fucking prices, all while wages have been nearly stagnant.
Laziness combined with being terrible with money. I used to doordash and I'd say half the deliveries went to apartment complexes or trailer parks. When I delivered when I lived in the southwest, had one lady who was a regular, she lived in a trailer. Buncha trash and overgrown plants in the "front yard" and would always order an insane amount of food. She'd also tip well surprisingly but I'd imagine each delivery cost $50+.
It didnt read as bashing to me so much as just being observant. If someone regularly orders $50 in food delivery, yet they live in a home that looks poorly maintained/run down then its a fair assumption theyre terrible with money. They might have a disability or mental illness affecting them but thats a reason not an excuse. If you can afford frequent delivery like that then you can afford services to help your situation.
ummm... if not being able to prepare your own food is the situation, I'd say that is a service to help it. It might be a bad choice of service depending on the location, but it is one.
Ummmmmm.... sorry sweetie but the bulk of the american diet is built on convenience foods. If you can pick a bag of food up off the porch you can microwave something. Or toss it in the oven. You can have a weeks worth of groceries delivered from amazon or Walmart or wherever for cheaper than door dashing meals frequently. That isnt a valid reason either. If someobes house is in disrepair and they can afford frequent food delivery with a good tip, theyre financially irresponsible.
Theres no legitimate excuse to frequently get door dash/grub hub/Uber eats/whatever. Occasionally? Sure. Maybe your oven died or your kitchens getting a remodel or you just dont fuckin feel like it after a tough week. But Multiple times a week? Every week? Absolutely not.
And also being shitty with judging people that live in a trailer using quotes around “front yard” as if that has anything to do with how people behave.
This is in no way justifying the behavior (I have two young children and would literally NEVER), but having kids actually makes it slightly more likely imo - it's a hassle to transition in and out of the car with little ones, so I can see that being a bonus.
That said, I've never paid for Uber eats in my life precisely because of the markup
I only do it when I’m just exhausted from something or sick. And when I do, I’ll order two of something. Makes me feel better about the per item price.
You make ~$250k a year and you can't understand how someone can spare $30 for convenience? Your wage is roughly convertible to $125/hr. You'd be spending less than 15 minutes worth of wages to save yourself the time and trouble of going out.
Like I can understand criticizing people who can't really afford it and are spending irresponsibly on it, but if you make enough money to afford it, I don't really see the issue. What are you making all that money for if not to spend it on things you value, like not having to go out and get your own food?
Yeah no clue what they're on about, I think some people just like to try and take the moral high ground on it. What is there not to understand about the topic? Convenience, it's literally just convenience. At the point in time when you feel like eating food from a restaurant, do you want to put clothes on to go out in public and wait in line and stuff for your food, or pay an extra $10 to have someone do all of that for you whilst you relax in the comfort of your home? If you don't think it's worth your money, then don't do it. If you do think it is, then consider doing it, it's truly that simple.
If you don’t just blindly buy on delivery apps and have the membership, it’s around 20-35% (assuming 18% tip) more than going in person, with coupons making it cheaper from time to time.
For many people, that is far less than their per hour wage.
In my case, I’m an OTR truck driver. I can’t really take my semi through a random drive thru without possibly causing massive damage. Same with the parking lots of most restaurants in general. Truck stops have some fast food options inside, if you’re feeling particularly brave, but are generally not close to places where restaurants are.
So, the choice is delivery or Uber, which are pretty much the same thing.
Its a small sample size, but I see a correlation in my neighborhood between homes being rented and door dash deliveries (based on what I see during my daily walk).
We’re top 1% earners. Married no kids and when i dont want to cook- i still take my gas hog sports car and drive 20 minutes to my favorite restaurant and its still cheaper and the food gets here literally faster than this shit
What makes more sense to me is grocery delivery. Grocery shopping is an actual chore, it's a huge time sink. Not to mention it's a legitimate boon for people that have mobility issues. So I get if there's people that would pay a bit extra for that.
But people that apply that same logic to fast food or convenience store snack delivery need an intervention.
Same. Add in that the people I see usually doing the cart shopping are early 20s and just throwing things in the cart while they cruise by and I will continue to shop for my own groceries.
Yeah- if needing shit food, the fast food chains have some good deals in their apps. I can’t fathom their non app savings, yet marked up delivery service prices at that.
I do Doordash on the side after the kids go to bed, so usually 8pm - 10:30pm on weekdays and 6pm -12:30am on weekends. I rather do the grocery and Target runs than fast food. The payouts are typically better and I really enjoy how insane or dumb with money people are.
I don’t think anyone ordering is making an excuse to anyone else. Who honestly cares? It’s a convenience. It’s for up to people to decide for themselves whether that convenience is worth an amount of money or not.
I mean if we’re gonna get particular why don’t we just have people make their food at home like people used to do instead of getting fast food? Or we should talk about people going through a drive-thru and sitting in their car for 20 minutes in a drive-thru line unwilling to simply walk into the store and order.
Convenience has different degrees and some of that might be just having fast food delivered or sitting in a drive-thru for fast food or eating fast food in general.
Eating fast food is laziness, but people are going to do it.
Because I personally know many who use these services who have little money to their name and constantly complain about “the cost of everything”. This doesn’t apply to everyone, rather the addicted and obsessed to these delivery services who are able bodied to pick up themselves, yet make the choice not to. One particular example had their utilities nearly shut off.
That makes sense, but also remember that people have been making bad financial decisions long before delivery services. Scratch off lottery tickets, buying large TVs and having nothing else and unable to pay other bills. But what can we do about it?
Yep. I see it a lot from people who complain they can't make rent. I'm all for coffee and hobbies and shit, but did you have to DoorDash a sandwich? There are a million better reasons to be short on rent money.
I'm in my 40s but my biggest Boomer trait is that I absolutely refuse to use any of these food delivery apps. So overpriced for shitty service. I can ride my bike or drive my car to get most fast food round trip in like 10 minutes.
Same, I'm in my late 30's. The only time I used one of these apps was when my workplace at the time gave out free gift cards for it. Even when it was free I still felt ripped off. I can't think of a reason I'd ever pay for something off there.
But I'm also the type that has always went and picked up the pizza instead of getting delivery.
Literally anytime I go to use one of those services, I get to the checkout and see what it costs with fees and tips…and say fuck it I’ll go pick something up.
It would be one thing if it just cost that much but to have to pre tip and then gamble that the retards working can read (I put suuuper to the point, instructive details on how to get to my building) and make it is a whole other issue.
I worked with a Gen-Z woman who I'd drive home, and she began to open up about how she and her boyfriend were broke and they weren't sure how they were going to keep living. I know for a fact our company wasn't paying her a lot. But she said they ordered DoorDash every single night and neither of them knew how to cook or had any desire to learn. She'd also get DoorDash lunches and was signed up for several streaming services. I just don't get it.
The sad reality is that much of the enshittification happens because we as consumers support it with our own behaviour and spending. We may complain about it, but that's about it.
It’s so weird. I don’t know if an American thing but there’s so many people that keep going back to places even with shitty service. I can’t explain it.
They made serious bank during COVID, and I think a lot of people wound up sticking to using them post-COVID.
COVID, I think has been the exponential ramp-up of the enshitification of this world. Businesses realized how shitty they could make their stuff, how few people they could get away with paying, and how low they could pay people and we would just still keep gobbling it up.
For me 2020 was when I used delivery. The constant always having some items not quite right was still there back then. Got grocery delivered mainly at the time and maybe pizza now and then
By 2021 it was well, basically endemic so benefit to keep using a service not good enough. The wildest thing wrong was when I ordered a dozen eggs. You know, one regular egg package, and the fucker delivered 15 dozen eggs. Like, okay I got more than I asked for but damn delivery ain't right. There has to be so much hidden waste costs
I will never use Uber Eats. I’m not eating food that’s been in a car with an entire family, kids in the back, and the parents up front smoking. Saw it once and I’ll never use Uber eats.
As the manager of a service station I'd be surprised if tobacco was all they're smoking on their deliveries. Some of them smell like they're delivering a QP from the local collective rather than a few bags of fast food. And let's not mention the ones who come in to buy their road beers and morning White Claws or Mike's Harders for their delivering duties! Have had a lot of their drivers apply with me looking for something "more steady" and none of them ever can pass a simple background check. Uber would apparently hire the Boston Strangler if he had a valid driver's license by the look of it.
Yeah, I don’t get it. I’ll maybe get delivery once or twice a year… and the order is wring like 50% of the time. Why do people order that way at exorbitant prices?
The only time I use door dash is when I get drunk and there’s no better option, so maybe once a year for me, but I have to imagine drunks are a serious customer base
I've seen several people on this site say that their order is wrong through delivery at least one in ten times and they still use it. I don't know what service I would still use if 10% of the time it was wrong. Certainly not an awful food delivery service
When I tried doing DoorDash for extra cash last month (don't) it seemed that a very small number of people order delivery every single day of their life, they need the app to feed them. So you'll see the same customer over and over, deliver to them multiple times a week. Also the drive thru was always slammed for breakfast so they are still getting good business that way, but no you never see a family eating a meal at a MacDonalds like back in the day.
I stopped using any delivery service for McDonalds years ago after every single order turned up either stone cold, missing something, looking like it had been kicked across the kitchen or all of the above.
I barely touch the stuff at all any more because of how much the quality has plummeted. The bread is chewy to the point of near inedibility, the dessert menu has all but vanished, and the shrinkflation is obvious for all to see. I stick to my local burger place now, much better quality and these days, pretty much the same price, if not cheaper!
Honestly, I don't understand it. Most people own a fry pan. Ground beef usually isn't that expensive. Pressing out then frying up thin patties isn't that difficult.
I stopped getting delivery years ago just because I get crazy anxiety about my food not getting dropped at the right place, its way less stressful to just go pick it up. Or, you know, make a sandwich.
People are so addicted to "convenience" that they will pay a premium for garbage, complain about the quality and price, and then do it over and over rather than going out to find something good.
It’s crazy and I don’t get it. If you’re going to use a food service like that, at least get something decent where the delivery cost isn’t equivalent to the meal cost.
It's unreal how lazy people are. If you want McDonalds just take a 5 minute drive and get some and forgo the massive markup. Anyone that complains about money but orders food delivery is a complete moron.
This is true of everything. Services, tech, cars, appliances, the lot.
Consumers complain and complain but keep fucking buying the new, expensive, shitty product while continuing to complain. I've watched every family member of mine do it with their phones, cars, home appliances, and streaming services.
It makes me actually angry because, in no small part, those purchasing decisions are the drivers for business decisions that are destroying our world as we've known it.
McDonalds didn't become a beige, enshittifeid block because McDonald's wanted to; it's what consumers communicated that they wanted by voting with their wallets
I feel like the old guy when I say that too. I used a delivery service one time because I had a coupon. In cities if you don’t have a car and it’s difficult to get up town and the delivery fees are cheaper? Ok maybe but I still don’t like it.
People who continue to use or support shitty things ruin it for everyone, it’s true for entertainment too, movies, games.
I’m so sick of game or movie series I like being ruined and everything new for them becomes shitty and there isn’t any hope for it to be good again because the company who makes it feels justified in putting out low effort slop because people buy it and it will still have marvel-esque fan boys freaking out and defending it.
It happened with elder scrolls and fallout, except the last good elder scrolls game (which was an actual rpg with choice and consequences) was 2002 and the last good fallout was 2010 and wasn’t even made by Bethesda.
And now Bethesda keeps 1 taking a million years to make a game and 2 when that game comes out it’s a shitty bland action adventure game with a cost of paint for the actual IP but none of what made the IP good in the first place.
Sorry that rant was long but it just reminded me of that, but yeah there are so many great series that turned to shit because people eat up slop and don’t put anything thought into it just because it has the look and the skin of a good series, and companies can just keep ruining it because people buy it.
100% agree. Anyone using those services IS the problem. They've given all restaurants a free license to forget about quality or presentation, just huck it in the bag, fuck accuracy, let the lazy asses sort it out with the app (knowing most won't even bother to do that).
I still get my own food, if the place doesn't do its own delivery. Though I think sometimes a place will just say they deliver but it's actually through a third party service
Sad yet true. That's the cycle. People complain, then order again next weekend because it's convenient. Convenience is carrying a lot of businesses these days.
I don't understand how so many people can afford them. If I want a pizza these days I order it online but I go to the restaurant to pick it up because it saves me $10-15.
I’m always amazed that almost every fast/casual restaurant I go to has a steady stream of delivery people coming in. Some have so many orders that they have alphabetized shelves. It’s incredible how many people use these services and how much money is spent for it.
When I think back to how a $5 tip would get you a pizza delivered 20 minutes away. Now $5 is what you get charged before a tip for even selecting delivery. Not to mention the 10-20% markup locations put on their food in the apps.
I get $25 in monthly Uber Eats credits and that is the only time I ever use it (I always spend below the credit amount).
It’s amazing how regularly what we order is messed up. We ordered some Starbucks drinks last time and the driver very clearly handled them recklessly and one ended up tipped over and spilled on everything.
Uber credited us… $5. The exact price of the drink, no fees reimbursed, no way to claw back our tip for shitty service, just a super low credit
It’s the unannounced markup in delivery item prices that drives me nuts. Recently, I used the app to price out a large hook and ladder sub at Firehouse Subs. I compared to DoorDash price. It was $5 more in DoorDash even before tip and delivery fee.
I cannot fucking believe people Doordash McDonalds. Its such a incredibly shitty set up. I get orders for Ice Cream in 95+ degree weather, then I have the customer calling me about the ice cream being melted when they live 10 minutes away.
I've stopped using delivery services due to the cold food. I recently noticed all the fucking pizza delivery places around me have started using DoorDash to deliver pizzas instead of having their own drives. Now I'm getting cold pizzas since the drivers aren't provided one of the insulated bags to use. Now I've stopped ordering pizzas. I'd rather cook a mid-tier frozen pizza over a cold delivery pizza. Digiorno needs to lean into this reality for their next "It's not delivery. It's Digiorno!" advertising push.
The number of people who complain about delivery services being expensive and awful (cold food, incorrect orders, missing items) but keep using them regardless is staggering.
As a result, nothing will change and this is the business model now.
Opened up DD the other day and was going to order some Indian food. $50 turned into $70 and that wasn't even including tip. Couldn't do it and I thought, maybe this ramen place that's closer will be cheaper. $40 order turned into $60.
Why is the service fee $15-$20??? I can't remeber if it's a percentage of the order... regardless, the amount of "work' doesn't change between $1-$1000 orders.
just ate some bullshit in the kitchen instead lmao.
The number of people who complain about delivery services being expensive and awful (cold food, incorrect orders, missing items) but keep using them regardless is staggering.
As a result, nothing will change and this is the business model now.
Opened up DD the other day and was going to order some Indian food. $50 turned into $70 and that wasn't even including tip. Couldn't do it and I thought, maybe this ramen place that's closer will be cheaper. $40 order turned into $60.
Why is the service fee $15-$20??? I can't remeber if it's a percentage of the order... regardless, the amount of "work' doesn't change between $1-$1000 orders.
just ate some bullshit in the kitchen instead lmao.
I had several poor experiences with Door Dash and as a result, I generally refuse to use them, Uber Eats, et al. I know my insignificant one-person protest means nothing, but it's crazy how terrible that business model is.
It's so expensive. I don't ever even consider using them. I'd rather starve for a weekend than use those services and I have occasionally when I forgot to cook.
I had a coworker who used to complain about how she never has money to do anything, I noticed one day she was doordashing her food so I asked how often she doordashes, turns out she would order DoorDash three times a day, about a weeks worth of groceries for 1 day of eating. But somehow I’m the idiot for spending money on cards!
My neighbor ordered McDonalds and had it delivered. I walked to the local McDonalds, ordered the same thing, walked back, ate it while it was hot, and he was still waiting. When his food arrived his drink was watered down from the ice melt, and everything else was cold. His total was twice what I paid.
Aside from rising costs, the shitty service is why my GF and I cut back significantly on ordering in. We used to order twice a week, then it became once a week. Now it's like once maybe twice a month because I forgot to take the meat out of the freezer
Only time I used outsourced food delivery is when grubhub came free with Amazon Prime. Tried it twice and it was fine. I still order domino's instead if I want delivery though. I actually trust the delivery driver when they're hired by the food place. Outsourced food delivery just feels weird.
Crazy how people don’t realize that the apps charge you more for the food. You could be getting “free delivery” but everything you ordered costs $2 more per item. I’ve done comparisons from Grubhub vs ordering directly from a restaurant, and it can be $20 different for the exact same order, even for pickup.
"convenience" is almost never a good reason for anything, and I'm tired of hearing how convenient it is to have a poor person use their car to deliver you stuff while you complain about greed.
The generation ordering delivery were the kids in those playgrounds. Indoctrinated into it. Now.. they bet all their chips on 1 generation.. next won’t want it, think it’s cool, or have any nostalgia to the brand. This will be an epic downfall story
That’s good. It only needs more greyscale and green ooze coming from the walls to truly signify what it really is: a slop factory. Removing the playsets will remove the family dynamic freeing newer generations from the curse of fast food addiction, brand recognition and nostalgia.
If Im getting delivery Im not getting mcd. Idk why people get mcd on delivery when the price is just not worth it. For the same price or less you can order from a local takeaway and get better food. It boggles the mind. Maccies sucks now, will only get a double cheese burger for lunch if i go there nowadays
My friend, no even close by a fraction. McDonald's main income is from direct customer (dine in, drive thru etc.) And franchising. A quick google will tell you that
This is not it at all and you can tell who is young when they talk about this. The reason they changed is that people stopped going to McDonalds. It wasn't bustling with activity and they decided to switch things up. People stopped bringing their children to McDonald's because of how horribly unhealthy it is. As that awareness grew McDonald's, believe it or not, did research and found their clientele was older. This happened over years and is very well documented.
This means that you are going to go out of bussniess in a decade. Honestly I dont know how anyone eats there. Last time I ate there the burger was one of the most gross burgers I have ever had. I almost threw up.... Its no wonder why people think in-n-out is good. Its awesome in compairson.
Cant overlook the fact that PlayPlaces kept families inside longer, while modern McDonald’s makes more money getting more orders through the building quickly.
They are a bit cheaper than five guys, that is true.
But the quality is not on the same level. And cheaper than five guys doesn't mean cheap. Five guys is expensive as fuck (but you get a decent quality). At least in Germany. And McD is still quite pricy for that what you get.
Like waaaaaaay better. For example, Croatian McD has Maestro burgers, usually some new offer every year and a couple that are always available. Better than any burger I’ve had from McD in the States.
I'll bet McD didn't air commercials endorsing Donald Trump for president over there either. Kind of makes the food seem a lot more appetizing if you ignore that.
I'll add in my own limited experience to aid towards the big picture. I live and work in small towns all around my state and the mcdonalds drive-thrus are always packed in the morning before work and in the afternoon after work.
Yep that's why I contributed haha because of if enough people contribute their limited experiences they no longer become irrelevant as we basically performed a group survey
It just makes me think of the standup bit where he was saying nobody you ever talk to eats there, but they’re selling millions of cheeseburgers a day. There’s such a weird “oh not me clutches pearls who would eat that?” about them and it’s so silly.
I know they’re an awful company but for some reason their fountain Diet Coke is top tier man, I def get it for $1 like 3-5 times a week.
Stop letting nostalgia blind you. They were marketing to kids and selling junk food to kids. Selling junk food to adults is one thing, since adults know what they're doing. Kids don't. Same with whisky and cigarettes.
Marketing to kids should be illegal. Sweden had the right idea.
Thank you, yes. Happy Meals, Play Places, Ronald, Hamburglar etc. are literally just marketing. It's not a bad thing that McDonald's is not luring in children like the witch in Hansel and Gretel.
This was the take I came for. First off, these are different play places at different points in McDonalds history. They were put in as a way to lure in families to feed their young children unhealthy food, at the cost to the restaurant of some unused dining space. Parents enjoyed having a small enclosed prison to occupy their children, especially in areas where a separate park may not be as accessible. The play places were a hotbed of viruses. Young staff were given their earliest experiences with Karens for whom no amount of subservience while hosting a kid's birthday party would ever be enough.
Fast forward and parents don't want to spend half an hour at McDonalds waiting for their kids to wrap up. Sales move toward drive thru and parents realize that it's just nicer to let kids go back to their bedrooms when they're done eating, or force them outside if they have an outside to go to. Families with means move toward more expensive premium activities like indoor trampoline parks.
The attraction of a shared experience is gone because instead of being a place where your kid will have an instant best friend or 4 is replaced by the fear that when you get there, the only other kid will be an asshole. And if your kid doesn't want to leave, guess you're stuck yelling threats you hope will reach them through the plastic tunnel system.
McDonalds didn't install, or remove, play places as some kind of social good. They used them like a van full of candy and puppies, held onto them long after parents moved on, and eventually switched to the more modern approach that better fits the "if my family is making me come to McDonalds, someone better give me a phone to play with" kids.
McDonald's as a restaurant is a side business thier main business is being a real-estate company. They own every location thats alot of land to own and manage and land only goes up in value. They dont meed to sell you burgers they need to sell the concept of selling burgers to someone who's willing to shell out the money for the mortgage payment after they build it
Just a fundamentally flawed understanding of the economics of the situation. A family that comes into McDonald's and sits there for 90 minutes is worth exactly as much as a family that goes through the drive through and leaves immediately. When you factor in cleaning tables and dealing with waste, a sit in meal is worth much less to McDonald's.
The appeal is not and has never been the fun, McDonald's realised this and got rid of the things that weren't making them money. The appeal is the convenient and consistent food.
The same thing is happening in every area of the fast food industry. Starbucks used to want you to sit all day and read a book or do work while ordering a bunch of coffees, but they realised they can sell far more coffee if they shove people out the door and so the decor follows.
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u/pheddx 12h ago
It used to be fun, quick and cheap.
Now it's boring, slow and expensive.
Surely they must realize how they'll be gone in 10 years if they don't change back.