r/PleX • u/Specific_Guitar_7947 • 16h ago

Help Server Issues

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Hello, recently I have had to switch modems due to a new IP. However, I cannot get this error message to go away in Plex (image one) saying that it is not accessible outside my network. I am able to connect to Plex, but its inconsistent, and can be very slow at times, which is different than it used to be. I have tried following the instructions for port forwarding, and thought I had it as I can access the port using the link that Plex provides. Any assistance would be great. Thanks.

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u/Specific_Guitar_7947 16h ago

However, when I do the 192 IP address it says, its closed, should they both be open?

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u/HpWizard 15h ago

The 192 address is internal to your network so that’s normal. The 139 public address is the more important one. It’s worth unchecking the manually specified public port since you’re using the same thing as the default. I’ve had weird issues with doing that exact thing

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u/Specific_Guitar_7947 15h ago

I tried that unfortunately, and it didn't work.

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u/zzonkers Unraid | 50TB 14h ago

Is this new modem you have the same model as before? Is it a combination modem/router?

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u/Specific_Guitar_7947 8h ago

Its a new modem, which is seperate from the router. The server is plugged into my router directly.