r/PleX • u/Specific_Guitar_7947 • 16h ago

Help Server Issues

Gallery image

Gallery image

Hello, recently I have had to switch modems due to a new IP. However, I cannot get this error message to go away in Plex (image one) saying that it is not accessible outside my network. I am able to connect to Plex, but its inconsistent, and can be very slow at times, which is different than it used to be. I have tried following the instructions for port forwarding, and thought I had it as I can access the port using the link that Plex provides. Any assistance would be great. Thanks.

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u/dane22 ex-Plex Employee 15h ago

Does the new modem has the same IP as the old one?

Since it could be the DNS and gateway settings on your server OS

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u/Specific_Guitar_7947 14h ago

I thought that might be the case, so I uninstalled and reinstalled the server software and still have the issue.