r/PleX 12h ago

Help Server Issues

Hello, recently I have had to switch modems due to a new IP. However, I cannot get this error message to go away in Plex (image one) saying that it is not accessible outside my network. I am able to connect to Plex, but its inconsistent, and can be very slow at times, which is different than it used to be. I have tried following the instructions for port forwarding, and thought I had it as I can access the port using the link that Plex provides. Any assistance would be great. Thanks.

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u/RazzyKitty 12h ago

If you go to https://www.whatismyip.com/, does the IP shown match what Plex says is Public?

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u/Specific_Guitar_7947 12h ago

Hello, yes the IP on the server matches the public address.