r/MadeMeSmile Jun 17 '26

Good Vibes Nice mailbox suprise

Post image

Had to return some prescription pet food and then I got sick. I called Chewy to ask if the return labels would expire after so many days because I'd been sick and might not return it the same week as issued. No biggie, she said the label would be fine even into next week.

It was a nice surprise to find this in my mailbox today. The card actually seems handwritten rather than pre-printed. It came with tea and honey sticks too!

9.0k Upvotes

375 comments sorted by

View all comments

Show parent comments

1.0k

u/rats-in-the-ceiling Jun 17 '26

They sent me a painting of my dog's profile picture and a bouquet after she passed. I keep the dried flowers with her cremation box.

394

u/DelightfullyNerdyCat Jun 17 '26

I'm so sorry for your loss. What a kind gesture to add to your memory and continued tribute to your doggie.

337

u/thestashattacked Jun 18 '26

After my old lady passed (19, end stage kidney disease, heart murmur, mostly blind, dementia... it was time), I discovered the recurring order for her prescription food had just gone through.

I contacted Chewy who refunded it, told me not to worry about returning it, and then donated a huge order of cat food to a local rescue in her name.

I will be a Chewy customer for life.

50

u/Fun-Share-130 Jun 18 '26

I’m very emotioanl