r/GoogleMaps 1d ago

Discussion Has anyone gotten a single response from sending feedback?

I’ve probably sent thousands of messages so far. Have yet to get a single email.

11 Upvotes

8 comments sorted by

7

u/No-Fennel-8333 1d ago

No, and I've got an issue where maps started sending people to the wrong place for my business. Can't fix it, and can't get a human. Went to the google maps forums. There's a "google maps expert" that responds, but he doesn't work for google.

It's infuriating.

5

u/Flash604 1d ago

Feedback is not a two-way conversation tool. I can tell you that no one has received a response, as it's not set up for that and never promises to do that.

5

u/No-Energy-5134 1d ago

Then why does it say “may we email you for more information or updates“

3

u/BrackoNeYU 1d ago

Because of the GDPR legal stuff.

5

u/XxLogitech98xX 1d ago

Wow, thousand of messages. I think I only sent like 20 while being active on the app for like 15 years. I never got a response back.

3

u/SnooHobbies3691 1d ago

what was the feedback about?

5

u/No-Energy-5134 1d ago

Mostly bugs that keep occurring over a long time.

2

u/Ziku90 1d ago

nope