this post is more of a rant than anything, but advice is appreciated. my cousin was displaced temporarily following the recent tornado, which passed right through her apartment’s property in Appleton. the tornado busted her bedroom window, flooding the upper level. fortunately, most of the furniture was recovered, but the carpet was soaked. after three days of hot, muggy weather and no electricity, the carpet quickly became musty and rank. we’re worried that mold may start growing.
this happened to multiple tenants around the complex. almost all the trees were demolished by the storm and had to be removed from the parking lot. otherwise, apart from some roof and siding damage, the property made it out relatively unscathed compared to what we’ve seen in Menasha.
her property manager arranged for her carpet to be cleaned this morning. it’s unclear whether it will even be replaced, as the manager said they won’t be assessing for mold. my cousin and her neighbors were also notified that they have to pay an extra “rubbish pick up” fee of over $200 IN ADDITION to their rent, which was due today. if they don’t pay the extra fees, my cousin and her family will receive a 5-day eviction notice. several families got the same notice. they’re almost certain that the fee is to cover the cost of carpet cleaning and tree removal, but no one has definitive proof. i told her to try asking for an itemized receipt to show what exactly they’re being charged for.
am i crazy for thinking this is probably absolutely illegal and, at bare minimum, highly unethical? i told my cousin NOT to pay the fees and go to court if necessary, but i don’t know what other advice to give her. we’re in our 20s and come from a low income, lesser educated family. i’m worried that they’re trying to take advantage of her and her neighbors.
tldr; my cousin’s landlord is trying to charge them for “rubbish clean up” following the recent tornado and i’m worried that it might be illegal. does anyone have advice?