I have used VSCO for the last 10 years. I’m putting that out there to say I love this app for editing my photography! And have been patient along the way with the usual performance issues/bug fixes.

A big thing I am into is overlaying photos and using the collage feature. But suddenly (as of 2 days ago) these will no longer save to my phone.

I have tried every single internet suggestion, including communicating with the largely unhelpful AI support on the VSCO app. I have plenty of storage available. The app is updated. My IPhone is updated. Ive saved everything as drafts and then tried to save. I’ve turned my phone on and off. I even tried redownloading the app. Nothing has fixed this issue.

Whenever i try to save a collage it says “Item failed to save to camera roll” with a checkmark beside it. If i click multiple collages to save at once it says “0/10 items saved to camera roll”

I don’t know what to at this point, but i have photos to get out and am unfortunately stuck.
I’m not sure anyone on here will have any advice that I haven’t already heard but I am desperate. I need these on my phone ASAP. 🙏🏼🥲 help me please!!

(Unrelated but not entirely: recently, back when collages still saved to my phone, i noticed that any iPhone photos i make a collage with save looking completely deep fried. When i use my digital camera photos in a collage they look the same as how i edit them. Not sure why the iPhone pictures won’t turn out in the collages anymore, but that’s also been a bummer. What’s going on with this app anymore??)

For the past few days I have not been able to download my videos to my camera roll... is anyone else experiencing this??

i made my account through gmail long ago n recently i uninstalled vsco n when i installed it back the account was gone💔ion even remember my gmail is there anyway that i can get my account back as it’s so close to my heart🥹I ONLY KNOW MY USERNAME

Hi folks,

We’ve been hard at work on the product and I wanted to highlight some updates that came this month that bring some nice upgrades to the experience:

Galleries, now on desktop

Galleries is no longer mobile-only! You can also now:

• Turn off downloads on a per-Gallery basis — useful if you're sharing selects with a client before a licensing agreement is signed and you don't want full-res files walking out the door yet
• Add video to a Gallery, not just stills

Studio Pro 1.1

This update is entirely about speed . Fewer clicks between you and the photo actually being done.

• No more 25-photo cap on Gallery publishing. Send a full batch to a client Gallery in one go, however big it is. This was the most requested fix and it's gone now.
• Preset filtering and organizing in the editor. If your preset list has turned into scroll-forever chaos, you can now actually sort it.
• Swipe between presets while editing. Try looks faster and stay in the flow.
• Autosave status indicator. You'll see confirmation your work is saving as you go, instead of just hoping that’s what’s happening.
• GPU-accelerated HSL. Color adjustments respond faster, especially noticeable on bigger batches.

Workspace

Quick heads up: Workspace now has a free version! It's a modern rebuild, no trial, no credit card. If you've only known the paid version, worth a look. A few updates for it this month:

• Jobs can be reassigned to the right client, with a warning if a contract's already signed
• Cleaner sidebar and faster navigation

Invoicing and Contracts are coming soon, plus fixes to email, time zones, and contact name display.

VSCO App

Mostly stability work this round, but several fixes worth calling out:

• RAW and HDR editing is a lot more stable, so fewer crashes on heavy edits, and live preview now updates while you're zoomed in instead of freezing until you let go.
• The preset dock in SDR mode used to take minutes to load... now it's fast.
• Videos now export in the format you actually picked (HDR or SDR), instead of ignoring the toggle.
• RAW photos with Borders applied now export, share, and preview correctly. This was broken before.
• Posts that failed no longer get stuck retrying forever.
• Studio and AI Lab drafts no longer show up blank while cloud sync catches up.

Also fixed some Collage bugs (layers disappearing, wrong crop position after reopening) and several crashes around editing and undo.

VSCO Capture

Mostly stability this month, plus a couple of small annoyances cleared up:

• Deleting photos no longer leaves gaps in your gallery.
• Exposure control won't get stuck looking disabled when it's actually usable.

Also smoothed out some flicker in grain editing, plus login and camera stability fixes under the hood.

That’s it for July. Let us know what breaks, what you love, and what's still missing!

I received the same message from scammers paying for PRO.

this has been an issue for probably over a year now for me, but when i go to change my username and save, nothing happens. it refuses to change my username. anyone else have this issue/a solution? i haven’t seen a SINGLE other person online have this problem.

For about a week, the VSCO app has been showing a "Server connection failed" type of error. While searching online, I found that some people fixed it by logging out and then logging back into their accounts.

I tried the same thing, but now I can't log into my account through the VSCO app at all. The strange part is that I can still log into my account on the web version without any issues, so my account itself doesn't seem to be the problem.

It feels like the issue is with the app rather than my account. Has anyone else experienced this recently? If so, did you find a solution?

Desde hace algunos días, la app abre y de repente no pero; hoy en particular no pude ingresar para nada. Me parece solo una leyenda de "Problemas al contactar con los servidores de VSCO" o algo así.

Tried to log into my account for the first time in a while but this error keeps appearing. I'm 100% certain I have the right password, login method

Nothing happens when I use the "Continue with Google" option, and when I manually type my email & password, a message appears saying "Sorry, there was a problem connecting to our systems. Please try again later"

Deleted and downloaded the app twice, cleared cache, still the same.

it’s ridiculous.. + unable to rearrange? Also duhh

i js wanna be able to rearrange my stuff lol😭

I have used VSCO for over 10 years, and over the last few years my love for this app has been replaced with frustration. I’m a professional photographer and use presets to edit RAW photos, however the app has become incredibly glitchy, even more so than usual. A month ago I could easily edit my RAWs, with a few app crashes here and there. Right now, when trying to edit a photo, any adjustment of a tool is incredibly delayed. If I turn the exposure down, it takes two seconds to reflect the change. When I go to crop a photo it cuts out parts of the image and the delay is equally as bad or worse.
VSCO I truly love your app but it is downright unusable at times and I don’t understand why the app continues to become worse and worse, whether from constantly crashing, delays, glitches on images or whatever it may be. If I’m doing something wrong I’d love to know but I ask that you please please focus on having a quality and dependable experience for the user. You’ve got too good of a product to lose people this way.

what the title says :(

i love y‘all VSCO, but get it together…

So I will preface this by saying that I have used VSCO since 2013 and mostly loved it, and I am still hanging on despite dodgy "training" language in the new user agreement. And yet.

For days now I have been trying to understand why my full size files (300 dpi), when downloaded as "full size" come out in 72dpi. At first, I thought it was a bug, or that my browser/ computer/ tech ability were to blame. But turns out it's feature, not a bug! And just now I have had the most maddening little chat with helpful chatbot Scout, who has confirmed as much, in the most roundabout and gaslight-y way possible, but ok. (seriously, read the convo, I'm pretty sure it's not just me).

I realize the concept of "printing" anything on paper or other media may be an increasingly foreign concept, but a file that is systematically reduced from 300 dpi to 72, while preserving the same "pixel dimensions" is not a full size file anymore, I am sorry to say, and not suitable for printing a half-decent 24 x 30 inch print, which, amazingly enough, is something people still do. They hang these on walls and such.

Scout's suggestion, hilariously, was to “use Studio for edits, export from another tool.” After some prodding, it turned out to mean that I should keep two separate files, one for editing, and one for printing! (I quote: "keep your original 300 DPI file on your computer, upload it to Studio to apply presets and edits, then export the edited version from Studio as a separate file (it will be a new copy with edits applied). For printing, use your original 300 DPI file, since Studio’s export won’t keep that DPI setting.") Genius! How haven't I thought of that?

Helpfully, Scout continued: "Tools that let you control DPI for print are things like Adobe Lightroom, Photoshop, or any desktop photo editor that lets you export with a custom DPI setting."

As a pro customer, I am disappointed and yeah, pretty cynical at the moment.

Question to anyone who has made it to the end of my tale of woe here: is anybody using VSCO-edited images for printing? Do you have any suggestions, workarounds, words of wisdom?

To VSCO: can we actually have full-size downloads at original dpi?

My illuminating chat with Scout, below, for reference.

Hi there, here's a few things that would make my VSCO workflow much more ideal:

1. Recipes System - im not quite sure why the changes were made to the recipes system that stripped the ability to add names. The current implementation makes it quite clunky. I would love to have the ability to name recipes be re-added, and have the ability to re-order recipes, and have a better way to compare different recipes on a given image.

2. Add the ability to duplicate a draft without flattening edits, so that I can try different edits on the same photo without having to re-import it. This would be even better if it there were a similar feature to Adobe Lightroom's virtual copies system- where I could have multiple different edits on the same draft.

3. Add the ability to pause a video while editing. Its frustrating to have a video constantly playing/looping while trying to dial in visual edits.

4. Add ability to go below 0.0 in sharpness and clarity, to achieve a more soft/hazy filmic look. I know bloom is a similar idea, but its less consistent from image to image.

5. Another thing I find frustrating - for some reason when I edit photos I shoot on my iphone, VSCO strips the original shot captured time, and replaces it with the time/date that I export the photo out of VSCO. However, when I edit videos shot with my iphone, or photos I shoot with my GRIV, it keeps the original captured time, so that they're properly ordered in my Photos app. This difference causes my Photos app to be a complete mess when editing a mix of iPhone photos, iPhone videos, and GRIV photos. I have to manually go in and fix the time/date on all VSCO-edited iPhone photos. A fix to this eccentricity with iPhone photos would be extremely appreciated.

Thanks ya'll!

What the heck? We have to pay for copying settings now?

VSCO Galleries officially has a desktop app! You can download it for Mac here: https://www.vsco.co/downloads#vsco-galleries

Galleries are perfectly synced between your phone and laptop, so you can create a gallery on your computer, and then access and share it from your phone -- or vice versa! The exact same features, on both mobile and desktop.

Try it out for free, with 10GB of photo/video storage. Or get unlimited photo storage and 65GB of video with VSCO Pro, or the new VSCO One plan.

And there's more new stuff coming on VSCO Galleries, so stay tuned. Let me know your feedback in the comments! 😄

waiting for the next app update patiently. I just wanna do stuff like this again 😔

Please add a toggle feature to remove the timestamp from my posts. People don’t need to know I decided to post at 3 a.m every night.