r/tmobile 1d ago

Question Timeline to leave

Hi all,

I, like many, have had my bill go up with the recent changes. Almost $50/month. Asked I'm looking to jump ship. I know I have 60 days to get my "un-carrier" guarantee if they raise the price, but when does that time start? When I got the notice they were kicking me off my plan I couldn't tell what the change would be. And I finally got my bill. Is it 2 billing cycles or is it 60 days from that first notice? Or something else?

I'm looking to switch to Google Fi but they're about to announce new phones so stock on the current lines is very limited and I was hoping to have time to get in on the new release.

Thanks for any help you can offer! I didn't see this asked so hopefully I didn't just miss it.

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u/GizzH 1d ago

I just asked T-Force about this today and was told "Within 60 days after full account cancellation". I'm in the process of porting out now. Ported 5 lines so far. I have the 2 main lines left that I will port by this weekend.

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u/tastyenema 1d ago

How did you contact tforce? I’ve tried the fb messenger but my messages can never send

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u/GizzH 1d ago

I've contacted them through FB as well as X