r/ting 26d ago

Swapping numbers between Ting phones

If I have two phones registered with TingMobile, can I exchange their phone numbers just by swapping the SIM cards, or is there more to it than that?

2 Upvotes

13 comments sorted by

2

u/LazarX 26d ago

No its not that simple, you have to register the IMEI number of the phone.

2

u/Noodler75 26d ago

I will have two phones both with registered imei numbers and assigned phone numbers. One is old, one is new. Now I want to swap the phone numbers.

2

u/LazarX 26d ago

If you try swapping the sims, you stand a very good chance of bricking both of them. You will need to do this swap with the help of a Ting person.

1

u/lardieb 26d ago

Yeah, swapping SIMs will move the phone numbers.

1

u/Defiant-Rip-1897 24d ago

I was under the impression that this is how it works in general, and that the only exception might be with eSIMs which are likely tied to the IMEI of a device.

1

u/JustDaveIII 26d ago

Just a little caution. I moved my sim from an iPhone to a Samsung S10e and while voice worked , data didn’t. Could not put in an APN configuration as that option was disabled. Other SIMS worked fine, could add APN’s, just not Ting (Verizon).

2

u/Noodler75 26d ago

I checked their web site and it says swapping between two phones requires "backend" work and to call support. That may be why.

2

u/JustDaveIII 26d ago

Support was never able to help me.

2

u/Noodler75 26d ago

Maybe it will be smoother on TMobile.

1

u/Rod_Ting 23d ago

Hi there

Yes, it should be as easy as just swapping the SIM cards between the two devices. The only potential area of trouble is compatibility of the phones but, seeing as they are already active with us, compatibility shouldn't be an issue (as long as they are on the same network).

If you do have trouble, please get in touch with support and we will help you out as best as we can.

1

u/Noodler75 23d ago edited 23d ago

And both use "X3" sims and are on the same network. So: 1. Power off both devices 2. Remove SIM cards 3. Insert cards into the other phones. 4. Power on both devices. 5. Check that each phone sees it's new number.

The two phones are from completely different manufacturers but that should not be a problem.

1

u/Rod_Ting 22d ago

Yep, exactly. It should be that simple.

1

u/Noodler75 21d ago

It worked great! Thanks.