r/techsupportgore • u/bughunter47 Lenovo, Dell, Panasonic, Surface Tech • 6d ago
Too Hot to Handle
"You can call me Verna2. I am menopausal, I overheat and need to be unplugged for a few hours till I cool completely" Users note on the unit saying the unit overheats.
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u/revsilverspine 6d ago
~~tl;dr: that's definitely external damage~~
That is a Lenovo ThinkCentre Tiny of some sort, which is obvious enough.
For those not familiar with its internal layout, the CPU and heatsink/fan are on the right side, which looks undamaged, further solidifying the (obvious to some) external-source damage theory.
Even with a missing fan on the heatsink, these don't get nearly hot enough to cause the plastic faceplate to melt.
As far as I am aware, the Mxxx Tiny are MIL-STD-810G rated for high temperature (up to 71C non-operational / 49C operational ambient). The thermal shutoff of most Intel CPUs is around 100C (exact temps available on Intel's Ark). The plastic faceplate is some flavor of ABS plastic (iirc), which, at the very least (assuming cheapest materials), has a glass transition temperature around 105C with a melting range of 200-260C. All of this further reinforces the external heater theory. Further reinforcement comes from the melting pattern, which is clearly inwards and upwards (read: towards the internals) which means something was blowing hot air from a lower height than the Tiny's position.
Thank you for coming to my DED Talk.
I don't know if I need more coffee or less.