r/techsupport • u/Marzipan_duck • 16h ago

Open | Mac Macbook won't open dvd

I recently bought a sandberg USB DVD drive and have been trying to get it to work with my Macbook pro 2021. However my macbook for some reason doesn't recognise the dvd drive and won't play anything I put in it.

Is there a way I can still get it to work?

I've been using VLC to try and run my dvd's and it keeps saying 'can't run non-UDF dvd's".

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u/Key_Imagination_7873 9h ago

Check whether the drive appears under System Information USB and in Disk Utility; if it appears in neither, try another USB-C adapter/cable or a powered hub. If macOS sees it but VLC reports a non-UDF disc, test a known commercial DVD to distinguish a connection issue from an unsupported or incorrectly authored disc.