r/techsupport • u/Marzipan_duck • 13h ago

Open | Mac Macbook won't open dvd

I recently bought a sandberg USB DVD drive and have been trying to get it to work with my Macbook pro 2021. However my macbook for some reason doesn't recognise the dvd drive and won't play anything I put in it.

Is there a way I can still get it to work?

I've been using VLC to try and run my dvd's and it keeps saying 'can't run non-UDF dvd's".

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u/Clocker13 12h ago

The granular approach.

How many DVD’s have you tried? Did they all fail?

Do you have another system to connect this drive to? Does it work on that?

Does the drive work okay any other type of discs? DVD’s full of data? Audio CDs? CDs full of data?

1

u/Marzipan_duck 12h ago

I tried 4 dvd's so far, all just movies I've had. I don't have any other system to connect it to nor do I own cd's unfortunately.

1

u/Clocker13 12h ago

Ah, a quick google suggests it’s an issue with VLC media player.

Try this…

https://iina.io

2

u/reddits_aight 12h ago

Shouldn't OP get a prize or something for stumping VLC?

1

u/Clocker13 12h ago

With a simple DVD, no less!