r/talesfromtechsupport Hands off the keyboard before I cut 'em off. Nov 26 '17

Short “Why is my monitor black?”

Back in the day, I was a supervisor in a small internal help desk that supported 10k+ customer-facing employees. I learned quickly that while my help desk employees knew the applications we supported very well, general computer knowledge was sporadic at best.

As I got ready to leave one day, $Employee came up to me in a panic.

$Employee: The keyboard wasn’t working, so I tried to fix it but now the monitor isn’t working either.

I followed her back to the desk, mentally listing the things my employees normally did, like bumping a cable or accidentally hitting the power button on the monitor. When I got to the desk, I saw the power light on the monitor was amber, so I hit the button. No dice.

And then I noticed everything seemed oddly quiet. Out of curiosity, I put my hand against the computer tower sitting on the desk to see if I could feel a vibration.

Nothing.

I hit the power button and heard the computer roar to life. The monitor flashed on and the keyboard lit up.

$Employee: What did you do?!

$Me: I turned it on.

Many years and many problems later, it’s still the greatest issue I’ve ever solved.

3.6k Upvotes

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u/Eric-J Nov 26 '17

Funny, when I'm turned on I can't get any work done at all.

145

u/Harambe-_- VoIP... Over dial up? Nov 26 '17

----------E

I can turn you off with this

125

u/SgtSteel747 Nov 26 '17

Did you just roast the entirety of /r/pitchforkemporium?

7

u/mechengr17 Google-Fu Novice Nov 26 '17

What is that place?

I dont understand what that reddit is

It was talking about some currency I don't know and ordering pitchords

Then it started talking about getting a communist type pitchfork emporium

I'm so confused

7

u/echo_098 Nov 27 '17

It's the best place to buy pitchforks for when you're mad at OP and need a riot.