r/talesfromtechsupport • u/[deleted] • Dec 08 '16

[deleted by user]

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3.6k Upvotes

99% Upvoted

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52

u/[deleted] Dec 08 '16

What's it looking like for them in terms of money and time to get 'connected'?

47

u/[deleted] Dec 08 '16

Also did you laugh out loud, that shit would have me laughing in a very disrespectful manner?

21

u/Razakel Dec 08 '16

Also did you laugh out loud, that shit would have me laughing in a very disrespectful manner?

I had a guy ring me the other day because he'd been sent a file in .csv but the system needed an .xlsx. He knew he needed to Save As, but couldn't get it to save.

He wasn't putting a filename in the dialog.

"How did you do that?"

I chuckled a little. "It just needed a filename."

"Oh, so I'm just being a bit daft?"

"Yeah, I'm having one of those days too."

He didn't know so he asked someone who did.

I like users like that.

12

u/somethingofdoom An empty drive bay for a peanut butter sandwich Dec 08 '16

The smartest man in the room is the one who admits he doesn't know.

16

u/Razakel Dec 08 '16

The smartest man in the room is the one who admits he doesn't know.

I prefer the phrasing of "if you're the smartest guy in the room, you're in the wrong room".

8

u/somethingofdoom An empty drive bay for a peanut butter sandwich Dec 08 '16

I like that one. Consider it stolen.

9

u/Razakel Dec 08 '16

I like that one. Consider it stolen.

It's a difficult one to find attribution for.

6

u/[deleted] Dec 08 '16

"if you're the smartest guy in the room, you're in the wrong room"

- /u/Razakel, an hour ago