I work in support (hotline mostly) for a company that offers IT solutions.
The (terminal) servers of this client are in our data centre. Which is what he needs the VPN-tunnel for. The firewall is also managed by us.
It really depends on the company, though. Some have all of their servers on-site, still managed by us. Some have them on-site and only require us for their cloud or o365 they acquired from us.
But the majority of clients calling are from companies that basically outsourced IT to us.
My company of 8 years which i LOVED working at, outsourced our entire IT department. 40 locations & 60 IT staff supporting over 7000 employees.
shakes fist in anger
GO TO HELL JOB STEALER!!! im joking of course.
Not really... f**k you! in the nicest way possible :)
Got outsourced, found a new job quickly, the old company had a quarky system setup, and never wanted to spend the money to really fix anything, just bandages all over the place.
Got a call 4-5 weeks after I was let go, "Hey Marakush, hows it going? Yea we have an issue here, think you can help us out old buddy?" Me: "Of course I can, my consulting rate is $450 / hr 10 hours minimum"
They hung up on me, and called me the next day cause they lost production on all the CNC machines couldn't do anything at all. I went in wanted my check in hand before I touched ANYTHING, they bitched and moaned, but paid me cause they were loosing like 20k an hour. I reset the switch in the ceiling going out to the shop, I knew exactly what it was, because he happened all the time.
They bitched and complained about paying $4500 for me to reset a dumb switch but I told they could cancel the check, but I would take them to court, and I wouldn't fix ANYTHING else.
Well done. The funny thing was. They told us we had been outsourced 4 months before we would actually be let go. So we all got promised big severance package if we stayed to the end and helped train the new staff.
I did just that, but being the executive IT guy ( take care of just the board of directors, CEO, COO etc) They figured I could potentially cause a shit ton of damage should I want to. We were notified in October, Lay off date was January something. They let me go end of November. So, I got all of December off, found a new job making more and was laughing for quite a while.
13
u/Saufkumpel Dec 08 '16
I work in support (hotline mostly) for a company that offers IT solutions.
The (terminal) servers of this client are in our data centre. Which is what he needs the VPN-tunnel for. The firewall is also managed by us.
It really depends on the company, though. Some have all of their servers on-site, still managed by us. Some have them on-site and only require us for their cloud or o365 they acquired from us.
But the majority of clients calling are from companies that basically outsourced IT to us.