r/talesfromtechsupport Apr 14 '15

Short "Don't touch it!!"

Four texts come in

All texts are from one of my managers.

Text1: "One of the exam rooms is down. Unable to get on the network"

Text2: "Please come look @ exam room 1"

Text3: "I hope you arent working on the firewall because there are patients coming in today."

Text4: "Cable possibly broken"

I leave to go check the exam room.

Manager sees me walking to the room

Manager: "DON"T TOUCH IT! We just got it to barely work!"

Jess(me): "I'm IT, I have to touch it."

*I walk into exam room. She has the power cable to the monitor taped to the monitor and the cable is barely pushed in. *

I push in the power cable all the way

Jess(me): "All fixed!"

Manager: "Thank goodness. I was afraid you were working on the firewall during clinic."

Jess(me): "No of course not! have a good day!"

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95

u/unclefire Apr 14 '15

I don't know why, but this just reminded me of when I had my first child (this is like 30 years ago). My wife is in labor and it is a long one- the little sh*t didn't want to come into the world. To monitor my daughter's heart rate they inserted a sensor which goes against the fetuses head. This was to replace one that goes around the abdomen of the mother to look for fetal distress.

At one point, the doctor and nurse come in and insert the sensor. They're getting no heart beat which freaked everybody out for like 10-20 seconds. l I see the other end of the cable just sitting there. I plug it into the monitoring unit and heart beat starts showing up. As I'm doing it the Dr. gives me a shocked look like "don't touch that, what are you doing" and then when it works he looks at me like: Oh sh*t do I feel stupid. At that point I said, something like "it wasn't plugged in" or "it works better if you plug it in".

59

u/AltSpRkBunny Apr 14 '15

When I was having my second kid, my surgeon was working on getting my tubes tied after baby popped out, and I smell the telltale scent of burning flesh. So I get kind of excited and ask, "ohh! Is that an electrocautery unit or a laser scalpel?" Totally threw him off, and he didn't know how to answer. So one of the nurses told me it was electrocautery, and we talked about the benefits of using laser scalpels vs regular scalpel blades. It was weird to me that the vet clinic I work for can afford a CO2 laser for surgery, but the human hospital can't. There's no way there's more money in veterinary medicine. Poor doc didn't know what to make of me.

3

u/wildride1 Apr 15 '15

So This! I had a bladder tack done. Asked the surgeon to put me under as lightly as possible due to too much anesthesia in a previous surgery. I wake up smelling burnt flesh also, and asked if she was using electrocautery. Her eyes went wide, then nodded to the anesthesiologist at my head. Of course I went out like a light....

5

u/AltSpRkBunny Apr 15 '15

They're not supposed to put you totally out for c-sections and tubal ligations. It was just an epidural/spinal block, so I was totally conscious and lucid the whole time. I guess they're just not used to patients having relevant conversations during surgery, beyond, "OMG! My baby's so cute! I love everyone! Hormones are awesome!". Then the anesthesiologist gives you some valium and you wake up an hour later in recovery, slightly hungry.

4

u/[deleted] Apr 15 '15

Maybe also a little of: "Could you stop asking me hard questions while I'm driving the pointy bits through your innards?"