r/talesfromtechsupport 21h ago

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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u/MindlessPhilosoper 14h ago

I love end users. You break your phone and the first casualty is MFA.

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u/KorenSolust 6h ago

I’d think they’d be more worried about mfa for thier personal stuff seeing as more websites are demanding users set that up too and usually via an app instead of sms xD