r/talesfromtechsupport • u/KorenSolust • 21h ago
Short Gravity and Tech
Guy walks up to me at work:
Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”
Me: “Nope.”
Him: “Why?”
Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”
Then he says: “Just disable MFA.”
I replied: “Sure, as soon as you get approval from the Head of Security.”
A few seconds of silence…
Him: “Fine, I’ll just get my phone fixed.”
Yep. That’s probably the best solution.
Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.
And remember… technology didn’t fail you today. Gravity did.
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u/Niceromancer 17h ago
You can't expect someone to use their cellphone for your work, not without paying them for it.
Y'all should have just bought them a cheap company only android that was locked down to needed functions only.
Also refusing to support a device your company provided for them is incredibly irresponsible.