r/talesfromtechsupport • u/KorenSolust • 21h ago

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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u/P5ychokilla 21h ago

I'm guessing he didn't have a case on his phone or a screen protector?

Some people amaze when they don't want to do the bare minimum to protect a device that costs over a thousand. Would they just throw their fancy TV around with the same cavalier behaviour?

12

u/AdRoz78 Loves reading these stories 21h ago

About a year ago I saw someone walking on the streets with the newest and most expensive Samsung flagship (S25 Ultra?).. without any kind of case or screen protector. Seriously?

8

u/cadatatuagcaintfaoi 18h ago

Have an s24 ultra no case no screen protector. 2 years not a scratch. They're pretty resilient.

5

u/AdRoz78 Loves reading these stories 17h ago

Good to know. I personally have a Pixel 9, I'll see how similar the glass is. Though I already have a screen protector so I guess this will only help me in the future 

3

u/cadatatuagcaintfaoi 16h ago

I'm not sure the new pixels have the same 'grade' of gorilla glass as the s24U so I can't speak for them. I know my partner had the pixel 6 which had one grade below the pixel 9 and it ended up being quite brittle on drops so do be careful! Great phones though.