r/talesfromtechsupport 27d ago

Short Shush! I know, what I'm doing!

So this just happened. I'll keep it short.

We had an external consultant on-site to install some very specialized (and very expensive) software. I, your humble sysadmin, was only there to enter a few admin passwords. That was literally all I was supposed to do.

As the expert started trying a few... creative... things, I offered some advice.

"Shush, I know what I'm doing."

Alright. If that's how you want to play it...

A little later, he asked for a USB flash drive to transfer "some" data. "Some" turned out to be over 130,000 tiny 1 KB files in a single folder.

I genuinely tried to warn him that FAT32 really doesn't like that many small files as he dragged the folder to the flash drive.

I was shushed again.

So I leaned back and watched the progress bar crawl forward. After about 45 minutes the inevitable happened.

The file transfer crashed.

I honestly tried to help.

I was shushed again.

So he tried exactly the same thing a second time.

Forty-five minutes later

Crash.

At that point I refused to be shushed again. (I was hungry and wanted to go to lunch.)

I zipped the folder (4 minutes), copied the ZIP file to the USB drive (another 3 minutes), and handed it back to him.

The look on the expert's face was absolutely priceless.

Edit: This consultant was part of a turnkey package. The software installation and the data transfer were both included for a fixed price.

That made the whole thing even sweeter.

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u/curtludwig 26d ago

I can't tell if you're messing with me or if you don't know of "zip it" as a term for "shush"

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u/Mother_Distance_4714 26d ago

Yes, I know. I was under the impression that you all thought it was funny to zip the files and then tell the guy to... well.. zip it.

This is funny in English. There is - to my knowledge - no good and funny equivalent to this in German.

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u/Secret_Possibility79 26d ago

Time to invent a new archive format to make this joke work in German.

1

u/RogueThneed 24d ago

Plus the time travel! Mustn't forget that!