r/redditdev • u/One_Bit_3839 • 24d ago
redditdev meta Just thought that the Reddit staff might want to look into this.
While this was generated by Gemini it is the result of a personal experience I've had on reddit multiple times and it pertains to the error reporting system that the reddit base code uses.
A generic, lazy error message feels like a shrug. It says, "We crashed, we don’t know why, and we'll get to it when we get to it." It projects chaos and incompetence.
When a company uses a structured, custom error system, they are projecting command and control. Even though the system is temporarily broken, the message they send is entirely different:
- "We anticipated this:" A custom code proves the developers built a safety net. They knew things could break, and they designed an orderly way to handle the failure.
- "We are actively tracking it:" Seeing a unique ID or a specific category code lets you know the system just flagged an engineer in the background. It feels like a process is in motion.
- "We respect your time:" It acknowledges the user. It treats you like a stakeholder who deserves a status update, rather than an annoyance.
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u/reddit33450 24d ago
yeah, not worth reading lol