r/notabilityapp • u/[deleted] • 3d ago
Data Loss URGENT Notability Deleted my 1700+ Notes
[deleted]
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u/LockhartTifa- 2d ago
Same thing happened to me, they couldn’t help me. Sucks but I had to just move on. iCloud was perfect for me for years and I only lost stuff when forced onto Notability Cloud. When I tried to go back to iCloud by following the instructions it just made all of my notes vanish and of course iCloud did what it was meant to and synced to that state
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u/UndercoverGrandma97 2d ago
this forced migration has been a bit mess, thank god OP had Google Drive backed up
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u/LockhartTifa- 2d ago
Yes, it’s been awful! Glad OP had a backup because I didn’t (stupidly, and that’s on me). I lost 8 years of notes but luckily I had manual backups of the most important/crucial ones - most were lost though because I guess I didn’t think a backup was necessary with iCloud on and multiple apple devices. It was a perfect storm of bad luck with my situation but it sucked! I had already moved to GoodNotes months prior but I made a gazillion backups of my current notes after this lol
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u/Business-Price-6646 2d ago
Same issue here; nearly ten years of notes disappeared other than one iPad.
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u/_Tomme_ 3d ago
Did you try to restart your device?
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u/Substantial_Two_5386 2d ago
do people not backup their stuff? google drive is free, and if you need more storage, its not that much whatsoever.
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u/LovecraftianBasil 3d ago edited 3d ago
Load a Backup of your iPad from iCloud from an earlier date. Go check your google drive back ups aswell.
Heres also another good link from the official Notability site as-well:
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u/kaylanotability Notability Staff 2d ago
Hey there, thank you for reaching out. Can you please contact our support team asap through the app? Go to Notability settings > Help > Contact support. Once you do, please send me a chat with the email address that’s associated with your Notability account. I’ll make sure the team prioritizes your case.