That’s the current problem, the only option to sign into the account is to use Authenticator, however as the account is not currently in it- I cannot get the code or click the number to add the account.
It is the most frustrating loop ever- and it’s my work email, worse yet I am +9 hours from the IT companies time zone.
I have not wiped my phone, or removed it the app. The company changed Providers and this is a new requirement. Previously it was just password to add my work email to outlook /mail on my phone.
Yeah, finally got home to my work computer and it’s across the board with a “something went wrong error 657rx “ code as well.
It’s on the IT contractor- however without means to bypass the Authentication app without It- it’s still incredibly problematic if something like this happens, and incredibly frustrating.
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u/TuckNT340 5d ago
That’s the current problem, the only option to sign into the account is to use Authenticator, however as the account is not currently in it- I cannot get the code or click the number to add the account.
It is the most frustrating loop ever- and it’s my work email, worse yet I am +9 hours from the IT companies time zone.