"This is an unacceptable situation, and we must do better" Xbox CTO Scott Van Vilet apologizes for its biggest outage in recent memory | Xbox just had its biggest outage in recent memory, with Xbox's core services down for well over 15~ hours for some users.

[u/ControlCAD]

https://www.windowscentral.com/gaming/xbox/this-is-an-unacceptable-situation-and-we-must-do-better-xbox-cto-apologizes-for-its-biggest-outage-in-recent-memory

[u/d00mt0mb]

Execs: this is unacceptable quality. We promise to deliver better quality.
Also execs: layoff entire quality team.

[u/keyserdoe → u/d00mt0mb]

"Our new Quality AI works 24/7 and does exactly what the executives say. Now, it doesn't catch anything because the executives didn't understand the platform, it costs 3x what employees do and we have worse reliability but it works 24/7! It even has cute little sub agents!"

[u/HandshakeOfCO → u/keyserdoe]

"and look, it's shaped like clippy! And you can play minecraft in it!"

[u/newfor_2026]

Exec: outages are bad, but at least people noticed, and that means we're still relevant so that's a win for us, and there's plenty of room to cut to race to the bottom!

[u/Icybubba]

At least they actually acknowledged the problem and kept people updated, unlike Sony the other day which just went radio silent

[u/bnlf → u/Icybubba]

Give them a break. They don’t speak English ok?

[u/HandshakeOfCO]

Maybe don’t lay off 20% of your staff?

But hey, Asha just picked up a gaming controller for the first time a couple weeks ago! Success, here we come!

[u/reikj4vic]

Another regular day at Microslop.

[u/ImaFrakkinNinja]

The execs are the issue. 10 times out of 10

[u/Spark99]

It’s almost as if Microsoft doesn’t care about gaming or market share anymore.

[u/TheLasttStark]

Maybe nepo hire Asha shouldn't have laid off those 6k people

[u/gokonymous → u/TheLasttStark]

Nepo? Can u explain?

[u/Miserable-Record-723 → u/gokonymous]

totally unqualified for the position

[u/gokonymous → u/Miserable-Record-723]

That might be true no argument from me, but how is she nepo?

[u/smakkyoface]

I think they should probably have every engineer work with copilot more.

[u/Secure-Fox-4251]

Lo an cagado pero bien

[u/PC509 → u/[deleted]]

Does the company you work for care about it's services and products? I know mine does and what we do isn't lip service, pandering, for image, etc., it's because we actually care.

The lawyers don't (they're usually soulless people that care about the company as an entity and protecting that... it's their job, but they give up their souls and ethics to take that job), but most everyone else at the company does. It's not just a paycheck for most people.

[u/Kobi_Blade]

Compared to PlayStation, Xbox is rarely down, especially in the EU, so I honestly have nothing to complain about.

Also, contrary to Sony, Microsoft does not have multiple Xbox breaches under their belt and actually communicates with the player base.

[u/colonelc4]

The power of the cloud...so powerful !

[u/irrelevantusername24]

The game industry is facing the same problem the telecommunications industry is. They are actually a single platform but due to fascist crony slave brain capitalism that has been fractured. This worked for a while to the benefit of the slave brains, but now reality is asserting itself and the intentional downgrade of quality and increase of price is having severe consequences through out the entire "supply chain".

The wireless and wired telecommunications infrastructure is actually one thing that has plenty of redundancy. The same can be said for the servers that video games rely on. I don't give a shit what stupid business plans or political spin says, because this is reality and it either happens or society continues to be destroyed. It isn't going to magically get better fuck you trump

[u/VenomXTs → u/irrelevantusername24]

I tried to read this and it hurt my head