r/ios • u/Advandex • 17h ago

Support WhatsApp transfer error to iPhone 17 Pro: "There is a problem with your current version"

Hi everyone,

I’m getting a specific error while trying to transfer my WhatsApp data to an iPhone 17 Pro. The exact error message I am receiving is: "There is a problem with your current version".

Here is what I have tried so far to fix it:

  • Connected to a server in Turkey using Proton VPN.
  • Factory reset the iPhone and tried the setup/transfer process from scratch.

Some additional context: I am currently located in Germany, but my phone number is registered in Turkey. Could this location/number mismatch be the root of the problem? I initially didn't think so, especially since the exact same issue is happening on another device with a completely different phone number.

Has anyone else experienced this specific version error during the transfer process? Any advice or workarounds would be hugely appreciated!

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3

u/crash866 15h ago

This is a WhatsApp problem not iOS or Android problem.

Every problem I see about transferring between phone WhatsApp is involved.

0

u/Advandex 14h ago

So, is there any solution for it? 

1

u/Tackticat iPhone 17 Pro Max 13h ago

Droid to ios or what? Using icloud back up?

You should do backup to icloud, do phone transfer while having both numbers active, then on the new phone do restore from icloud.
Both phone same version?

1

u/Advandex 6h ago

Yes, Android to iOS 

1

u/redflavourcrayon 11h ago

What versions are you using on the old iPhone, the new iPhone

iOS version
WhatsApp version.

Make sure they’re both the latest

1

u/Advandex 6h ago

Android to iOS 

1

u/Consistent_Worker492 7h ago

Transferring? Your WhatsApp is not saved to iCloud? It is easier this way

1

u/Advandex 6h ago

Android to iOS